ie8 fix

Altec Lansing Octiv 650

Average User Rating

2.5 stars 3 user reviews
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  • "Great sound if it ever works again!"
    3.0 stars
    on by qmorrissey

    Pros: Great sound when it played. I miss it now that the music has stopped. We had a couple of events at our home and the sound was simply fantastic. Let's hope they resolve this issue. I'm waiting to see if they fix the problems, sounds that good.

    Cons: This model has issues with Apple's newest software, IOS 5. A firmware update is needed in order for it to work. We don't have a date as of yet that this will be available, it may be a few wks to a month. Replacing the unit won't fix the issue.

    Summary: Flawed logic from the Altec Lansing Customer Service as follows: "We have been made aware that some of our units are having issues with Apple's newest software, IOS 5. Our engineers are working with Apple to find a resolution to this problem, most likely will be in a form of a firmware update. We don't have a date as of yet that this will be available, it may be a few wks to a month. So replacing the unit most likely won't fix your issue. Would you like to wait for the resolution of the problem or would you like to be set up for a refund?"

    How can only SOME of the units have this problem? Why is the company unable to replace it? I'm left wondering if it is a crap shoot buying this product? Hope not, because it has a great sound. Due to the problems I can only give this unit a three star rating. If it is fixed I will write an update review for this Model.

  • 1 reply to this review
  • reply on February 18, 2012 by Ultech

    I received a 4th generation IPOD touch as a gift in December. I updated to version 5.0.1 when I received it. It seems there are few speaker docks that it is compatible with and the Octive 650 was my first choice. Did you update your IPOD to IOS 5?
    I was wondering if that is when it stopped working.
    I'm not sure if it is possible to install an older OS once you have updated to the latest version on these models.

    Thanks

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Back to CNET's review of the Altec Lansing Octiv 650
ie8 fix

Quick Specifications

  • Product type Audio Dock
  • Speaker type Subwoofer
  • Connectivity Wired
  • Amplification type Active
ie8 fix
ie8 fix