User Rating: 
2/10
Few Pros, Many Consby ChrisBianchi - June 19, 2005
Pros: Sharp screen, nice button backlighting
Cons: Inconsistent signal quality, difficult to see screen unless backlit, slow browser, lock-ups, distorted audio
Review:
My wife and I have purchased the same phone with a new Sprint PCS plan. Both of us have experienced the same problems. I have talked with ohers who also have the phone and have similar problems.
My wife and I could be sitting within 5 feet of each other while she would have 4 bars of service and I am on roam (or vice versa).
It sometimes takes 3 to 4 tries to get the browser to connect.
We are both on our third "extended life" battery in two years. Our phones maintain a charge for around 2 hours with no use or 15 minutes of use.
While charging through the day (powered ON), my wife will come home and say "Why didn't you answer the phone? I tried calling you 3 times!" The phone never rang and shows no missed calls. There would be no voicemail indication. Calling into voicemail would cause the indicator to come on. After making a call and hanging up, sometimes it would then show the missed call from hours earlier. Sometimes, the phone will beep and show a missed call/voicemail from DAYS earlier.
Flipping the phone closed sometimes causes the phone to power off. If the cover does not flip completely, the backlight stays on causing the battery to drain.
The only case that we found made specifically for the phone does not protect the earpiece which now has numerous scratches. It also has a belt "pivot" which is annoying as the phone is top heavy. While clipped to the belt, it will often twist upside down as I sit and stand. Then, the earpiece will catch on a chair or something and flip open. Not only does this cause battery drain, it also looks stupid to be walking around with an upside down, open phone attached to one's belt.
Although we have compared the settings of both phones, my wife is unable to place calls while on roam. I do not have this problem. We have checked the roam call-block feature of both phones as well as the network selection.
Reception on a cloudy day is awful. I could be in my apartment (located arond 150 yards from the primary beltway of a major metropolitan area) and have no signal all day yet a full signal on a clear day.
Calls drop at random.
My wife has recently replaced her phone with a Sanyo model and has no problems with it at all (so far).
User Rating: 
8/10
EXCELLENT PHONE on the contrary to others opinions.by ED82291 - May 29, 2005
Pros: Brilliant color display, alarm, calculator, ect. REALLY COOL, Joystick,; to many to say in one line.
Cons: DOSEN'T HAVE VOICE MEMO!!!
Review:
I am about to buy this phone. I have more than 3 friends who have this phone. I am always using theirs for the great games and features. I have never in my life heard of this phone freezing from one of my friends. THe only thing about thid phone that annyos me is that I need the voice memo. I am always coming up with new song ideas and i need to record all of the lyrics. That is the only problem. But I have still purchased the phone and it will be here on tuesday.
User Rating: 
5/10
This is a pretty good phone however it still has things that need to be fixed.by eyce_online - April 25, 2005
Pros: Color phone, java applets, speaker phone, unique design
Cons: Easy to break, freezes often, speaker sometimes distorts ringtones, phone turns off sometimes when slammed too hard, limited length for name of contact
Review:
Overall the phone is ok, but there are better out there.
User Rating: 
9/10
good phone for 2 yrsby sudz2 - April 12, 2005
Pros: speaker pone, volume, durability
Cons: microphone quality, reception
Review:
I had this phone for 2 yrs, i used it on construction sites for half this time, i beat the hell out of it and excpet an occasion freeze it held up very well, the reception was poor and that's pretty much the only reason i got a different phone, which is a Motorola V220 and is a PoS, should've done more research
User Rating: 
3/10
OWNED FOR 2 YEARS AND PRETTY MUCH JUNKby silversnapshot - April 5, 2005
Pros: COLOR DISPLAY WITH TIME
Cons: FREEZE UP, DROPED CALLS, BAD RECEPTION
Review:
I OWNED THIS PHONE FOR ABOUT 2 YEARS NOW AND I CAN SAY I SHARE MY FRUSTRATIONS WITH THE REST OF THE USERS. I TO SUFFER FROM PHONE FREEZEING WHICH HAPPENS OCCASIONALLY ON BOOT UP OR WHEN TURNING IT OFF AND THE ONLY WAY TO FIX IT IS BY TAKING THE BATTERY OFF AND REPLACE IT. I GET DROPED CALLS WEEKLY AND RECEPTION HAS TO BE BY THE WINDOW WITH THE ANTENNA UP TO WORK WHERE I LIVE BUT THAT COULD BE DUE TO WHERE I LIVE WHICH IS A HOLE. MANY TIMES I HAVE FOUND THAT THE LITTLE JOY STICK HAS CLICKED ON THE VISION SERVICE ALL BY IT'S SELF WHIH COULD BE VERY EXPENSIVE IF A USER IS NOT ON A UNLIMITED VISION PLAN LIKE MYSELF. I DIDENT RELAZIZE THAT SO MANY PEOPLE HERE HAVE HAD THE SAME ISSUES AS MYSELF. MANY TIMES I HAVE COME CLOSE BUT STOPED MY SELF FROM SMASHING THE PHONE. I GUESS I JUST LEARNED TO LIVE WITH IT BUT I PLAN ON GETTING A DIFFERENT PHONE NOW KNOWING THINGS COULD BE MUCH BETTER.
User Rating: 
6/10
This phone is OK!?by gIzMoTaLk14 - March 24, 2005
Pros: voice dial, see b4 answering caller ID
Cons: cheesy ringers, crappy games, horrible backrounds
Review:
The Samsung N400 has not many good features but has a lot of bad features. Very rarely do i get a call when its clear and understandable. If ur looking for a phone that will do not much but make and recieve calls then this is the phone for you !!!
User Rating: 
1/10
The Worst Phone In The History of Cell Phonesby - February 19, 2005
Pros: The phone looks nice, has a great screen and screen saver, and cool blue backlighting.
Cons: The point of a phone is to make phone calls, and if you can't do that with it, there really is no point. The sound is bad, it doesn't hold a charge long, eventually the charger port will break and you won't be able to charge it. The speaker phone is che
Review:
User Rating: 6/10
nice phone, terrible battery, too bulkyby - January 15, 2005
Pros: color screen, blue key pad, features: alarm clock, calculator
Cons: battery life, toggle button in middle (until you get used to it), size (its a monster
Review:
User Rating: 3/10
Piece of &^#*!!by - January 12, 2005
Pros: None really.
Cons: I have had this phone replaced 3 times so far and the replacement freezes even worse that the original. You have to take the battery off to restart it and it even freezes on start up!! Not worth your hassle. The service is also terrible. Dropped calls and
Review:
User Rating: 3/10
Drops Calls!by - December 25, 2004
Pros: Very Stylish, bright screen, comfortable to use.
Cons: It drops my calls too often, battery life is not great, and my 0 and 8 keys are very tricky to use! Maybe you'll have better luck with this phone...
Review:
User Rating: 6/10
drops callsby - December 23, 2004
Pros: looks nice colorful nice ring tones
Cons: too wide drops calls! doesn't get reception where my nokia gets perfect reception.
Review:
User Rating: 1/10
I hate this phone ans service carrierby - December 18, 2004
Pros: nice looking phone
Cons: Where should I start. It randomly freezes up and I have to remove the battery to restart. Hard to read display in the daylight, BAD reseption. Sprint SUCKS! I had tons of hassles from them and nothing ever gets fixed. I have been in and out of the store
Review:
User Rating: 3/10
bad experienceby - December 8, 2004
Pros: good,key pad,good lighting,canhear well,light weight
Cons: this phone has been mostly problems ever since ive got it it dies when battery fully charged,sometimes dosen't even call people,ive sent it in 4 times and still dosen't work the right way. Over all not a good phone to purchase.
Review:
User Rating: 1/10
POOR RELIABILITYby - October 25, 2004
Pros: GOOD FEATURES
Cons: 2 PHONES BOUGHT AT SEPERATE TIMES BOTH AT ABOUT A YEAR OLD DEVELOPED A PROBLEM WITH CHARGING. HAVE TO CHARGE BATTERY SEPERATELY. ALSO RINGER VOLUME IS TOO LOW.
Review:
User Rating: 3/10
If you roam forget this phone!!!by - October 17, 2004
Pros: Speaker phone
Cons: Froze up, sprint gave me new phone. Both phones droped calls all the time roaming or on network.
Review:
User Rating: 2/10
Absolute Junk!by - October 5, 2004
Pros: Nothing particularly outstanding on this phone.
Cons: It has the worst reception on the planet. I can't use it anywhere!!!!! It's annoying when someone on the same service has perfect reception, and I can't even take a call on my Samsung when I'm standing right next to them. This phone is the worst!!!
Review:
User Rating: 2/10
Broke two of these in my pocket during everyday-useby - October 4, 2004
Pros: color, speakerphone
Cons: The screen (uninsurable) has broken twice in my pocket during every day use. Not to mention this phone isn't exactly cheap, and I expected each phone to last longer than 3 months. I bought a VI660 after this phone, and broke the screen on that phone too
Review:
User Rating: 3/10
phone good,sprint badby - October 2, 2004
Pros: phone had great features.sprint service sucked.i first thought i was having problems with the phone because it kept dropping calls but it was just the service.i brought it back to sprint for a replacement about 4 times and they kept giving me refurbished
Cons: sprint sux
Review:
User Rating: 3/10
Nice phone, but the model has defectsby - September 29, 2004
Pros: Slim (but large), good audio quality, good reception, easy menu navigation
Cons: Large (but slim), volume button placement, defective (told after 2 days of "service" in the Sprint store)
Review:
User Rating: 3/10
Agree with freeze commentsby - September 29, 2004
Pros:
Cons: Phone freezes with no reason. I have owned 9 or 10 phones and this phone is at the bottom of my satisfaction rating. I would NOT recommend it.
Review:
User Rating: 3/10
Cool but mediocre phone, horrible Sprint service!by - September 23, 2004
Pros: Loved the phone in general, nice color screen (for its generation)
Cons: This phone has much weaker signal strength than my old qualcomm that it replaced. I can't keep a call going more than a couple minutes ANYWHERE! My old phone did 100 times better - if my contract hadn't been almost up, I would have switched back to my o
Review:
User Rating: 
7/10
Has treated me well so far...by - September 20, 2004
Pros: My friend had this phone for one year, then he gave it to me when he switched to Verizon. I hooked it into my existing Sprint service. Overall, it hasn't given me any problems. I have dropped 3 or 4 times in parking lots and hard floors, where the battery
Cons: Battery life is a bit short, but not too bad. It occasionally drops calls, but no more than any other Sprint phone I've used. I recommend it, but based on the other reviews, you may want to exercise some caution.
Review:
User Rating: 6/10
easy to damage, and not that attractiveby - September 7, 2004
Pros: nice color, good speaker
Cons: too big, screen is outside so it can damage easily
Review:
User Rating: 
4/10
Buyit if you can stand replacing 4 timesby - September 1, 2004
Pros: Very nice features: speakerphone, games, downloads, color, external camera. Sexy look.
Cons: Poor shape makes it easy to fall out of your hand (do not use in bathroom!). Extreamly sensitive to being dropped! It is very, very easy to break the recharge wiring. I had to replace this phone four times to finally get one that continues to work.
Review:
User Rating: 
10/10
had many, but love this phone, my second oneby - September 1, 2004
Pros: it's like a timex....hope they come out with a sph-n450 that haas better color. I'LL BUY IT.........
Cons:
Review:
User Rating: 1/10
worst phone, dont' buyby - September 1, 2004
Pros: none
Cons: absoluste ********* phone ever. freezes up! you have to take the stupid battery out to restart it. I never got more than 3 bars of signal. Drops calls left and right. horrible. don't buy
Review:
User Rating: 6/10
Sturdy andby - September 1, 2004
Pros: Has everything you need in a basic phone. I never had the "freezing" problem that I see on a lot of other reviews. The LCD screen is nice and large and the button pattern is good. An all-around good phone.
Cons: A little on the heavy side. Not the best reception, but not terrible either. The ringer is a little quite. No complaints otherwise.
Review:
User Rating: 7/10
My N400 has provided excellent service for 2+ years.by - September 1, 2004
Pros: Compared to the other cellphones I have used, the phone is very ergonomic; although finding numbers could be better. Calendar and alarm functions are easy to use; and the 24-time zone function is also on-target.
Cons: Email & Web-services were too slow for serious business.
Review:
User Rating: 3/10
Get a Sanyo Phone Insteadby - September 1, 2004
Pros: It has a lot of cool features (speakerphone, loud ringers, big screen, blue backlight). It's also good at blocking out background noise.
Cons: This phone is not even worth your money. First of all it freezes up. You will have to take out the battery and put it back in. I also had problems with my phone spontaneously switching to speaker phone and not letting me switch back! The charger port
Review:
User Rating: 9/10
I love my 2nd N400 as I loved the 1st!by - September 1, 2004
Pros: It fits a 6' man's hand. It's the only non-bulky phone with a speakerphone, which works greatly. Fully-featured for those who don't want to take pictures - like me. Can be attached to a small camera if one wants to rake pictures. Buttons sized for someone
Cons: Yes, the phone freezes sometimes, but only if you don't respect some 5-10 seconds before using it after a battery charge time. Take the battery out and back in and it's OK. (This is my second one; I smashed the first one by accident.)
Review:
User Rating: 4/10
I'd look elsewhere...by - September 1, 2004
Pros: It seems REALLY tough. I've beaten the hell out of it, and it still works (sorta-read on). It's got a pretty screen, and some great ring tones are available. I use the built-in speakerphone for hands-free use when I'm driving. Voice and ringer have lots
Cons: It will freeze up from time to time (removing and replacing the battery is an easy work-around), and battery life isn't so hot (but not horrible). The worst problem, however is the horrible reception. I lived near the bottom of a hill for a year, and (un
Review:
User Rating: 2/10
What a ripoff.by - July 5, 2004
Pros: It's got some cool features - speaker phone, color screen, polyphonic rings, and Java support.
Cons: It freezes, it drops calls like a mother, and it's slow as all get out. It takes up to 30 seconds to turn on, up to a couple minutes to connect to Vision service, and even longer than that to load some web pages. I got ripped off.
Review:
User Rating: 3/10
Awful, detriment to sprintby - June 28, 2004
Pros: Nice color screen, good volume and power on vibrate and ringtones. Cheap, like the phone.
Cons: Poor service, I dont even get it in my house. Poor customer service as well (Sprint's fault). It would randomly lock up, which is just a pain. After a year the phone broke apart. The flip part no longer exists and I have to use one of those headsets. I ju
Review:
User Rating: 6/10
gets the job doneby - May 24, 2004
Pros: speakerphone; wireless web access; bunches of goodies that I rarely use, but if you need them, they're there. I've had no problem with my reception, even in "light" reception areas.
Cons: occasional freezes; difficulty accessing some wireless web functions. Signing into MSN hotmail gives me the most trouble. it has trouble accepting and allowing capital letters, so if you have any in your screenname or password, you need a lot of patienc
Review:
User Rating: 1/10
Worst Cell Phone Inventedby - May 18, 2004
Pros: There are none, I havent had one good thing about except that it is pretty cool looking.
Cons: All the call are not clear cant even get service in the store where i got it from, Sprint network is the worst in the industry, dont get a sprint.
Review:
User Rating: 6/10
It had potential...by - May 15, 2004
Pros: It is a cool phone... and I got it for free...
Cons: While I haven't had problems with dropped calls or freezing, I still haven't gotten my browser to work (almost a year...). I also have problems with the lock function (you hit 'Back' to unlock, but the button is right out in the open so it gets hit all t
Review:
User Rating: 7/10
This is a wonderful phone.by - May 11, 2004
Pros: Internet on is time, easy to use, looks good, feels good in even big hands.
Cons: Can lose you signal quick, speaker phone can misbehave outside.
Review:
User Rating: 4/10
This is not a very good phone!by - March 22, 2004
Pros: Small size, study design, attractive screen
Cons: Battery life sucks, screen cracks easily, phone freezes up, charging port wears out
Review:
User Rating: 1/10
If you get this phone dont activateby - March 14, 2004
Pros: speaker phone is great so was the joystick, easy navigation.
Cons: constantly freezing up, got to point where replacing battery wouldnt fix was sent out 2 times to be fixed 1st time during my first 14 days. I wish I wouldve gotten out then
Review:
User Rating: 7/10
Great phone minus occasional freezingby - March 11, 2004
Pros: nice features, comparitively good image browsing, close to advertised battery talk time, nice clarity. Good display.
Cons: It freezes occasionally. In my case, it froze once. Took the battery off and placed again; it never happened again in 9 months. I came to know that it is a common problem only after reading others reviews. Due to the non-recurrence of this problem in my c
Review:
User Rating: 2/10
You WILL be sorry!by - March 8, 2004
Pros: Nice design, color, speakerphone.
Cons: By far the worst phone I have ever owned. The quality, or lack thereof, is astonishingly poor. Within three months of light useage the problems started. First was the speakerphone wouldn't shut off, then the phone started turning off by itself for no
Review:
User Rating: 3/10
Do you like dropping calls?by - March 8, 2004
Pros: Attractive, color display, good menu and phonebook
Cons: Worst phone I've ever owned. Terrible signal quality, signal strength indicator is inconsistent, bad sound quality, speakerphone volume randomly varies during a call, cheap design (antenna and flip easily break, case scratches easily, exposed screen), ina
Review:
User Rating: 2/10
Nothing but problems with this phoneby - March 3, 2004
Pros: Looks Cool!
Cons: I am tired of this phone. I cannot believe that I haven't thrown this phone up against a wall and smashed it to bits. The phone constantly locks up. A call will connect I can hear the person but the person can't hear me. Connectivity problems. Basica
Review:
User Rating: 1/10
Save yourself the headacheby - March 1, 2004
Pros: I liked the screen and the speaker phone.
Cons: Where to start? The phone always crashes which is fixable only by reinserting the shortlife, poor excuse for a battery. I get constant complaints that people cant hear me. I get numerous dropped calls and cant connect to the wireless net better than half
Review:
User Rating: 5/10
good phone with iffy build qualityby - February 25, 2004
Pros: great sound, clarity, speaker phone, and easy navigation
Cons: phone locks up every one in a while and I am flip arm broke from repeated use (over a year though)slow to turn on
Review:
User Rating: 3/10
This phone is RIDICULOUS!!!by - February 25, 2004
Pros: Color screen, easy navigation of menus, speakerphone.
Cons: Randomly shuts off, sometimes doesn't fully power down, misdials phone numbers
Review:
User Rating: 1/10
problems since day one!!!1by - January 22, 2004
Pros: One of the reasons that I bought this phone, was the speakerphone. Although it wasn't as loud as I would have liked, it served it's purpose when my 2 and 4 year olds talked to the Grandparents( so that I was able to help translate what they might have sai
Cons: Right after I bought this phone, we went to visit the relatives, so I hadn't had a chance to really play around with it.while visiting ( and after 4 days of having it,) it froze up on me, which I had to take the battery out and put back in. I was going to
Review:
User Rating: 2/10
samsung n400 is a horrible phone to purchaseby - January 15, 2004
Pros: sure the speaker phone is nice pro seeing how you can drive and talk and not have to hold the phone, or the fact that the phone appears nice and so on, but on to the cons
Cons: phone freezes up! you can forget turning it off and turning it back on, you have to take the battery off and back on. the time on the phone randomly disappears, the phone also seems to go dead (signal wise) even when I'm in the same place. Do not purch
Review:
User Rating: 3/10
Nice Features but Poor build qualityby - January 15, 2004
Pros: features, price.
Cons: reliability, service & support. after 5 months our phone won't charge up anymore. replaced the battery and still won't charge. samsung tech support says the phone has a recharge problem. really? i couldn't tell. of course this is JUST outside th
Review:
User Rating: 2/10
Phone has too many issuesby - January 11, 2004
Pros: its attractive.its got a speaker phone.the ringers are loud.
Cons: i am on my 3rd n400.every time i bring it back to sprint because there is a problem with the software,they give me a refurbished phone.and every one has even more problems.the phone freezes,you have dropped calls,the calls dont always go through even when
Review:
User Rating: 2/10
This phone stinks!by - January 9, 2004
Pros: It is cute and has features that some people like.
Cons: It does not matter how many cute features a phone has if it does not work most of the time! People say they call, but my phone does not ring. It takes hours for a voice mail to show up. The battery does not hold a charge anywhere near stated time. I a
Review:
User Rating: 1/10
Never ever buying Samsung againby - January 7, 2004
Pros: Cool screen, speaker phone... thats it
Cons: Where do I start... I know, how about when im in a middle of a call in a good reception point it cuts off. Then again it gets hardly no reception where my new Sanyo 8100 gets perfect reception. It freezes and reboots when ever the hell it feels like. It k
Review:
User Rating: 1/10
Two Phones, Both Deadby - December 27, 2003
Pros: Since the phone came out when cameras weren't built-in, I'll give it credit that it can send and receive photos from an external source. The games were OK. The speaker phone volume was great.
Cons: To start off, I had to get my first phone upgraded because I moved to a new area that kept getting dropped calls. Once that was done, Sprint handed me back a dead cell phone (I have no idea what happened), and they gave me a new one. The second one star
Review:
User Rating: 1/10
You WILL HAVE to replace this Phone!by - December 19, 2003
Pros: Looks nice. Good color screen
Cons: Freezes up and you have to pop out the battery and reinsert to get it working. That's a nuisance but the real problem with this phone is after about 8 months of use you can no longer charge the phone. The connector gets loose and you just cant charge it
Review:
User Rating: 10/10
Amazing!! Good job guysby - December 9, 2003
Pros: great screen and plays games and cool screensavers. The reception is always so good and awsome!! Buy this phone
Cons: Its just so amazing!!!
Review:
User Rating: 1/10
Freeze !by - December 3, 2003
Pros: Color! That's all is there to this phone.
Cons: Freezes Does not charge Display is very poor in sunlight. Battery lifetime sucks. so on... NEVER BUY IT!
Review:
User Rating: 8/10
it's ok, since i got it for $30;pby - November 29, 2003
Pros: i got it as part of the replacement program. it's screen is nice, the joystick is cool after a couple days of geting use to it. the harry potter boot-up is nice. the phone book is organized. and the fact that when i call/recieve a call i get to see a monk
Cons: the battery life sucks. it can only last for like 1 hour. it has poor signals and fades in areas my old sanyo would (like my house)! you have to buy a camera seperate. no games that are permanently on the phone, like crab catch, egg stack, or nothing like
Review:
User Rating: 1/10
Never Buy a Samsung!!by - November 27, 2003
Pros:
Cons: This was my first flip phone with a color screen. I was so excited, until a few days later it starting freezing. The only way to make it "unfreeze" is to take out the battery. I have only had a few months and recently, it has been freezing much more frequ
Review:
User Rating: 4/10
Charge ports go badby - November 25, 2003
Pros: Yeah, it's got the color screen, speaker phone, ring tones, it's cute and fuzzy and blah, blah, blah...
Cons: First N400 I had started acting up when I'd try to charge it. Had to play with the power cord to get it to work. Finally went KA-PUT! (within 6 months of purchase NEW) Refurbished is going the same way.(had this for less than 2 months) I'm hoping the A5
Review:
User Rating: 2/10
Nightmare after a few monthsby - November 17, 2003
Pros: Yeah, everyone knows how cool this phone *could* have been. That's why we all bought it. But it is a wolf in sheep's clothing...
Cons: I will never buy another Samsung phone after owning the N400 for a few months. At first, it was a great phone, except for the occasional annoying reboot or malfunction. More recently, it has begun to lose reception all the time and has refused to charge w
Review:
User Rating: 3/10
PHONE THAT LOCKS UPby - November 10, 2003
Pros: Its cheap Downloadable content
Cons: Locks up all the time Weak signals bad support from sprint
Review:
User Rating: 3/10
N400 - No good!by - November 8, 2003
Pros: Good price, appealing, nice display
Cons: I used to have a Sanyo phone and never had the greates clarity and reception. Most of everyone I talked to complained that Sprint cell phone service was bad. I didn't understand. After getting this phone, I understand it is not the service but the phone
Review:
User Rating: 9/10
In spite of the bad reviews. . .by - November 7, 2003
Pros: My purchase price, appearance, features, battery life, sound quality, color display, and all of the other stuff that I'll never use. In spite of all of the negative reviews that I've read, I have never had a single problem with my phone since purchasing i
Cons: Customer service use a better personality, but that Sprint's problem, not Sampsung's. Other than the bad reviews that it's received, absolutely none.
Review:
User Rating: 1/10
Freezes Up-Best Buy Service Sucksby - November 7, 2003
Pros: Reception usually good.
Cons: Phone freezes up for no reason, totally unreliable, replaced a battery, took it to Best Buy in Mays Landing, New Jersey where I bought it and also bought the extended warranty but they would not deal with the problem. The service staff there was unbeliev
Review:
User Rating: 1/10
N400 Stinks!by - October 23, 2003
Pros: I've thrown this phone in frustration at least 10 times, and it hasn't disintegrated!
Cons: Phone often freezes up, requiring removal of the battery. Often, when calling from the phone book, screen will freeze up, you won't be able to hear the other party, but when you call them, again, they tell you the phone actually did place the call. The
Review:
User Rating: 7/10
A good basic phoneby - October 20, 2003
Pros: Reception is decent, the colors are interesting, the phone works as a phone, I have not used its scheduling features.
Cons: Ringer volume adjustment is poorly placed and address book name section only takes twelve characters.
Review:
User Rating: 3/10
this phone sucks arse!by - October 15, 2003
Pros: at first it was fun, ooh look at the colors, then it started messing up. its nice and slim, but long, waste of a flip phone. not many pros.
Cons: #1- on the 3rd day of buying the phone, it started freezing up. Unaware of the having to take off the battery and replace, i took the phone back and had it replaced. Now a few months later, the battery is dying on me, I'm losing calls, and the phone const
Review:
User Rating: 4/10
WHY Did i buy this phoneby - October 15, 2003
Pros: Great speaker phone, address book, thats were its ends
Cons: Well i am always dropping calls, and the ringers a gay as hell. I DO recomend that if you do have have this phone then go back to the sprint store and get the software updates. It will almost end the drop call thing. Why doesnt sprint get phones from m
Review:
User Rating: 9/10
great phone...for the priceby - October 15, 2003
Pros: only 50 dollars after rebate, color screen, vibrate, speaker phone, 3g network, good reception, 2.9 hours talktime with standard battery, 7 days of standby mode
Cons: sometimes loses signal when im not moving, will quit out of the phone book for no reason
Review:
User Rating: 1/10
SAMSUNG SHOULD BE ASHAMED!!!by - October 14, 2003
Pros: Speaker phone Cheap But it is absoultely not worth the price. You pay for what you are getting. In fact, you can even say that you are not going to get your investment back, since you are probably going to have to buy a new phone shortly.
Cons: Broke - it constantly dropped calls. Had to get one refurbished and that broke also - this time it was the contrast. Battery life last only about 1 hr of talk. Probably one of the most unreliable phones you can get in the market. If people express pos
Review:
User Rating: 2/10
Freezes and rebootsby - October 13, 2003
Pros: Speakerphone worked well for me.
Cons: I typically like Samsung phones, but... Phone freezes at random times, requiring removal of battery to restart. Browsing/editing the address book is not only very slow, but often bumps me to the welcome page. Display is difficult to read in sunlight.
Review:
User Rating: 1/10
Worst Freaking Phone and Service!by - October 13, 2003
Pros: Small, stylish, light.
Cons: I made Sprint replace this phone 3 times because it keeps freezing up on me. I had to argue with customer service each time, they were not helpful and courteous, and this has been way more hassle than it is worth. One thing I learned is that if the stor
Review:
User Rating: 3/10
Do Not Buy This Phone!!!by - May 6, 2003
Pros:
Cons:
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I can't tell you how much I hate this phone. Battery life now barely lasts a day. If the phone is fully charged and I unplug it for one second it takes 30 minutes for it to charge again! The speakerphone is horrible too. It's a nice feature, but it's not nice when everytime you answer a call it comes on and you can't turn it off. I press the button to turn it off and it says it's off but it's still on! After pressing the button for at least 10 times the speaker is still on! I have to ask the caller to call me back and hope that it doesn't come on again. Signal strength is horrible. The phone always roams in places that previous phones had gotten coverage. The other features are ok, but what would really make them better is if the phone actually worked as a phone.
User Rating: 3/10
SUCKS!!!!!!!by - May 5, 2003
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I upgraded to this phone, but it totally sucks. I actually went back to my old model cell phone the touchpoint 1100. This Samsung N400, the battery does not last long, it is hard navigation, and is juts not worth the money. I would not recommend this phone to anyone.
User Rating: 4/10
Get a Sanyo! N400 reception is awful!by - May 2, 2003
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After 6 months (and my 3rd n400!) I just couldn't take the poor reception, missed calls, no service. Co-worker's N400s are equally poor. Also, screen is hard to see in sunlight, speakerphone is only fair, and acts up sometimes. Phone locks up occasionally. I wanted to like it, but in the end, I got a Sanyo 4900, and reception is awesome!
User Rating: 4/10
too much hypeby - May 2, 2003
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dont go for this phone-reasons: display very poor unless backlight is on; metal handset gets very hot; and most important-the phone completely froze and when i talked to the Sprint customer service, i am told that they have been getting a few complaints about this phone-made a big mistake
User Rating: 3/10
BAD BAD BAD SOFTWAREby - April 29, 2003
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I like so many others really wanted to like this phone, but it just plain sux!!! (2 phones later) Sprint finally gave in and is giving me the a500 free of charge...keep pushing them!!!
User Rating: 6/10
Phone is great for looks!by - April 29, 2003
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I was kind of disappointed when I saw the lack of options that came with this phone. Some of the games must be paid before use and all the cool stuff is for the pcs-vision. The only reason I bought the phone was because i got it half off. I got the phone for basic so it works good for that.
User Rating: 8/10
Excellent phone, especially for $49.99!by - April 28, 2003
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I purchased this phone at RadioShack recently for $49.99 and it is an excellent buy. The reception is good, but Sprint does need a few more towers. I figure that will come in the future. The battery life is good for a color phone. I get about 2-2.5 day standby time depending on usage. People need to realize that this is a color phone, the battery life will be less than non-color phones. The color LCD requires more power to run it. Anyway, I definately recommend this phone to anyone.
User Rating: 8/10
Great, reliable phone with extra's.by - April 28, 2003
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Good: Everything you get, color screen, flip style that has the LARGEST color CID screen available. However, it's one of the weakest pixel displays of the current phones. Lots of phone book room, cool camera feature to take, send, and store pictures, heavily supported for screen savers and ringers. Easy to use, extremely.
User Rating: 4/10
Bad battery, no receptionby - April 27, 2003
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good phone however you cannot see the display wihtout the backlight, the battery lasts a day or less and i get 1 to 2 bars at most, on my old sprint phone i got 4 to 5
User Rating: 7/10
Lucked out with battery?by - April 22, 2003
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After reading all of the comments, I have to consider myself lucky. I travel extensively and have no problem with battery life. I do bring the wall and car charger with me on trips, but what do you expect for a 4000 minute a month user??? I love the phone, service has not failed me once in 5 months, and I can use it at home where AT&T was non-existent.
User Rating: 3/10
I hate this phone and the service provider!by - April 19, 2003
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The phone is like an old pc, it's slow to pull up numbers etc.. and it freezes on me all the time. I have to pop the battery off the back in order to restart it. Drops calls all the time (that is probably Sprints crappy service), getting the text messages (Sprint's rediculous web-based short mail, it's not text messaging, it's e-mailing) takes forever. I am over Sprint and thier aweful service. There are a few redeeming qualities of the phone but not enough that I would buy it again.
User Rating: 4/10
Stright Trashby - April 16, 2003
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Lets just say from day one, it restarted itself 7 times, and I couldn't change the ringers at all. I would set it different everytime, but it still would ring on ring-1. I hate it, brought it back and got the LG 5350. So much happier. More space, easier to use. better looking. Ringers work, and the LG has a 40chord ringer compared to the Samsungs 20chord. STAY AWAY
User Rating: 3/10
Speaker phone but lots of other troubleby - April 15, 2003
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I like the in-built speaker phone but way too many other problems. they replaced it with A500. let's see...
User Rating: 8/10
Great Look and Feel but short battery lifeby - April 14, 2003
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I love the look and feel of this phone and am very impressed with it so far. Make sure you buy and extended life battery (apprx $59.00) because the regular battery dies fast! Also I have experienced a lot of problems when copying some ringers and images to this phone! If I had another $100.00 I would have gotten the a500...
User Rating: 6/10
Free Ringtonesby - April 11, 2003
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I've only had this phone for a couple of weeks and I like it so far. Some of you had asked for "real" ringtones - go to www.matrixm.com. They offer a couple of FREE ringtones and they are the closest to making your phone sound like a phone.
User Rating: 6/10
Good phone, but battery life is awfulby - April 7, 2003
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I like most things about this phone. My one complaint is my experience with the battery life hasn't been pleasant. I charge the batter overnight, and it claims to be fully charged by the time I take it off the charger. Yet not even 8 hours later, the phone is dead. I've only had the phone for about 2 months. It shouldn't be doing this already.
User Rating: 6/10
Read The Manualby - April 7, 2003
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i didn't want to review this phone until i have used it for some decent amount of time which has been 3 months now. battery life is not very stellar but i knew that when i bought the phone. in fact, most color phones do not get very good battery life but this can be solved by either buying and extended battery, travel or car charger or by turning off the gps location sensor which will significantly increase the battery life. i have not had any problem with the speaker phone function. the phone did freeze on me once but hey, so does my computer. the phone is not without any flaws but if you read the manual you will find a wealth of information to help you use the phone properly. the manual can be found on sprint's website in adobe format and is very useful. there are also tons of sites to get ringers and free wallpapers and even games without charge. i upgraded from an sanyo 4900 and have not regretted the decision. reception is very good and signal strength is 1 bar less than the sanyo but i notice no difference in being able to hold a signal and have not had any dropped calls. all in all it's a good solid phone. not the best but good.
User Rating: 6/10
HORRIBLE battery lifeby - April 6, 2003
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This is a pretty phone, nice screen, nice graphics, nice bells-and-whistles. But the battery sucks and goes out after 1 day of using the phone for incoming and outgoing calls (total call time <1h/day). The moving fish "wallpaper" uses a lot of energy. Because it's a small phone with a small battery to begin with, it simply cannot support all the graphics programmed for this unit. I use this phone for my job running between hospitals, answering pages, and by the end of the day, especially if I accidentally leave the phone turned on in the car in the parking garage or in the hospital, the battery is toast. I have to fully recharge the phone every night. And any time I am in a larger building where there is difficulty getting a signal, the battery dies within an hour or two because it searches endlessly for a signal -- a function this battery does not support very long. This means I have to be cognizant of turning the phone on and off to save energy throughout my working day. A major inconvenience. It's a pretty phone and has a nice screen on which you can see incoming calls to screen what you answer, however, the battery makes the rest of one's enjoyment of the SPH-N400 bittersweet. Had I known this would be the sorry climax, I would have returned the phone prior to two weeks use. And, of course, Sprint has given me the bogus runaround about how it's my imagination or my misuse, not the phone's lousy battery. Only through CNET have I discovered that my frustrations are not singular.
User Rating: 4/10
I really, really wanted to like it....by - April 3, 2003
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...but it ended up disappointing me time after time. The reviewers claim a long battery life, however in my experience the battery lasts no more than 2 days, less if you make or receive any calls. I don't know about you, but one of the main characteristics I look for in a long term cell phone is a battery that I can have confidence in. I want to be able to go away for a weekend and not have to worry about charging it or even worse, shutting it down to conserve energy. Very disappointed in this phone. Try another one of Samsung's products, which are usually spectacular. Better yet, switch to a different carrier (Sprint bites) and get a better phone.
User Rating: 5/10
Good phone ok serviceby - April 1, 2003
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The phone itself it a cool looking phone, it has a decent ammount of memory for the price, and call clarity it ok, not near as good as sprint likes to hype themselves up as having. The phone did freeze on me once, i had to remove the battery to fix it. And battery life is HORRIBLE, if you use the phone alot you will be constantly charging it, id say it has maybe 1 day standbye time on a full charge. Drop the price $20-30 and you have a amazing phone for the price, but as is its just slightly better then average
User Rating: 2/10
Not a good purchase....by - March 28, 2003
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I bought this phone when it first came out and paided way too much for it. I have also had problems with the screen freezing and can only resolve it by popping the battery out. It's just not a practical phone. I wouldn't recommend it.
User Rating: 9/10
Freezes...butby - March 28, 2003
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I bought this phone the monthh it came out. As soon as I got it connected, it would freeze all the time. So I took advantage of the 14 day return policy at sprint stores. I kept taking the n400 back and getting completly brand new ones until I got one that didn't freeze. Finally, 3 phones and 2 weeks after buying the first phone, I got one that didn't freeze, and hasn't frozen once since then (almost 10 months). So take advantage of the initial return policy. If you get a bad phone, you will know it with in the first 2 days of service, and then take it back. If you get a phone that works, you will have one of the most wonderful phones every sold!!! I highly recomend it.
User Rating: 4/10
DO NOT BUY THIS PHONE!!!by - March 28, 2003
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First of all, let me say that I really like this phone. Features, the screen is really nice, the size is decent...however there is a problem. The battery life is TERRIBLE!! They claim 7 days of standby time - well let me tell you, this is a lie! Without making or taking calls I get roughly 2.5 days of standby time! I tried to return it after a month's use, but they wouldn't take it back, and told me I should go to a Sprint service center to find out if there was a problem with it. Turns out there is a problem with the model that Samsung knows about. They are trying to come up with some sort of software fix, but I'm not counting on it anytime soon. Do not let anyone tell you different. I read the mixed reviews here and decided to buy anyway - it was a mistake, and now it can't be undone. Again, this COULD be a nice phone, but with that sorry battery life, it renders itself useless if you are away from a charger. When i go away for the weekend, I end up turning it off half the time, and I'm afraid to make any calls, in case I need it for emergency purposes. For those that have this phone, please call samsung and bug them to get this software fix out - the number is 1-800-samsung.
User Rating: 5/10
Great phone..butby - March 27, 2003
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Great phone! Especially love the e-mail feature. But I've had NoTHINGbut problems with sprint and their "customer disservice". The wireless web on my home desktop computer has not worked right for four months. Sprint even changed my phone number thinking that would fix it. It didn't.Don't try to call customer satisfaction 'cause certainly no one there cares. The only way I got a rise out of them was writing to the FCC. Stay away from Sprint!!! If I could leave them without being charged I would have been gone long ago.
User Rating: 4/10
does not work rightby - March 26, 2003
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i bought the samsung SPH-n400 and within a 10 day's i hag to go get a new one becuse it would put me back on main screen wile i was in a progam. than it froze up on me wile i was on the phone to my boss. then it froze on the internet about 3 times that was when it let me get on
User Rating: 2/10
CONTACT SAMSUNG, Help Yourselvesby - March 24, 2003
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If you are having a lot of problems with your Samsung N400 help make sure that Samsung does not screw you by releasing a new version of the phone and denying problems with the old one (Like they did with the Samsung A400, they just replaced the defective A400 with the A460, I used to work at Best Buy, and we got soo many A400 back and Samsung immediately discontinued it and screwed the owners of the A400). Go to http://www.samsungtelecom.com/contact_us/contact_us2.asp and report the problem to Samsung and tell them to do something about it. If the site asks to install a Korean font just click cancel. Also make complaints to your local BBB and to the government. The phone has been out for a long time and they still have not fixed the multiple defects like the phone freezing, very week signals compared to other phones, ringer not going off, calls being skipped due to freezing, auto changes in ringer volume. They need to admit their mistake and replace or fix our phones.
User Rating: 5/10
It freezes too much!by - March 21, 2003
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I barely bought this phone two weeks ago and i started seeing problems immediately. i would be browsing the web and it would suddenly freeze on me. i would also download some games and the phone wouldnt let me play them. this phone was not worth the $180.00 i paid for it. next pay check, im buying a new phone!
User Rating: 2/10
Poor design, qualityby - March 21, 2003
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The worst problem was that I had to hard-reset/remove the battery three times in the first week. The 'joystick' seemed a good idea but is too small and prone to hitting the wrong way, screen lighting is poor, and the phone just plain feels like a toy. I took it back after a week and got the Samsung SPH-A500 which has been great.
User Rating: 8/10
Good phone.by - March 11, 2003
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Hard to figure out how to use it. The included manual is not very thorough. Clear calls, lightweight, and sleek design. Great phone for the most part
User Rating: 5/10
Don't get suckered by the good looks.by - March 10, 2003
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This is one good looking phone. But beneath it all, lie many faults. With Sprint, you cannot text message from your phone. You need to connect to PCS vision and then send a message. Trouble is, connecting is tedious. It connects maybe 1 in 10 tries and takes forever. Address book only lets you use up to 12 letters which is not enough for a first and last name. Phone locks up and freezes. If you like to text message, do not get Sprint.
User Rating: 8/10
A Truely Impressive PCS Phoneby - March 10, 2003
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This is a truely impressive phone, ESPECIALLY for $180 (I got mine for $30 since I signed up for service). I have had absolutly no problems with this phone, and the only complain I have is the slow internet speed... I guess my 3mbps home connection has spoiled me ;-D. The ringer is great, with quality sound for a cell, and the built in speakerphone is good and loud. The color in the screen is great, and the backlit screen and keys glow quite brightly. The games, screensavers, ringers, and useful applications are plentiful, and can be found free all over the net... (Email me for information if you are not sure of how to do this.. it's quite easy) Oh, and the compatability with Microsoft Outlook using 'Business Connection: Personal Edition' utilizes your contacts, mail folders, and calendar. The phone is built sturdy, however I must admit I have purchased a case to protect the screen... would be a shame to damage that Also, don't forget how incredibly light, small, and THIN this thing really is. I have recently purchased an extended life batery which added a bit of bulk of the phone, not to mention adding to the space in my wallet.. it cost $60!!) I feel sorry for few who have had problems with this phone, although for most, I figure it was their own fault <:-/
User Rating: 8/10
I Guess i got luckyby - March 6, 2003
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I've read about all of the problems that people have had with the n400.I almost decided not to get it but i just loved the way the phone looked. i have ahd the phone for about a month now and havent had any of the problems that i have read about. I can say that this phone might not be for everyone, but for me it's fun and easy to use. As for the battery, I find that if you follow the instructions on how to charge the battery when you first get the phone, it wont seem as though talk time is so short. I learned that with my first cell phone. The initial charge is key. The joystick can be tricky at first if you have fat fingers, but you get the hang of it. I guess a lot of people would rather something that cost 180.00 to be easy to use and perfect for them. But sometimes the best things in life take a little effort on your part. I like this phone and am glad that I took the time to learn how to use it properly.
User Rating: 9/10
Good for what I needby - February 26, 2003
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I bought this phone early November. I wanted w/ Low levels and w/ the speaker phone this was something that was hard to find. I compared prices and went the competetive route w/ a local vendor. I don't use the vision function all that much but have sent e-mails and downloaded games. Battery life isn't all that great but, if you can keep up with it, learn it - it's good to you. I recently had lock up problems w/ incoming calls wouldn't happen all the time I exchanged it under a warranty plan for the same phone. Levels were pretty important to me and I loved the speaker phone. I'll be w/ Sprint for awhile and felt pretty good about getting this phone again.
User Rating: 4/10
windows in cellphone formby - February 25, 2003
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Having many problems with the applications on this phone. everyother time i type an email the phone lokcs up or restarts altogether when you finish typing the body. frustrating. also has poor battery life and iffy reception in same spots over different times.
User Rating: 10/10
Easy to use Great phoneby - February 20, 2003
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The only thing that it could have and doesn't is a built in camera for convenience. It has vibrant color, a huge display and is very user friendly...
User Rating: 3/10
Locks up and sticks in speakerphoneby - February 20, 2003
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I knew better than to be fooled by the color screen and slow and terribly cumbersome web interface, but I figured I'd use the speakerphone mode for business calls, so I bought the acursed thing. Unfortunately, the software crashed when recharging, or just sitting, making me take the battery off to reset the phone. Annonying, to be sure, but not as annoying as getting stuck in speakerphone mode. It would _answer_ calls in speakerphone, it's not even supposed be be able to do that. I went through 3 of them over a month before I gave up and switched to an LG5350, which has it's own problems. November 25th I'm switching to another provider, which is what I should have done years ago.
User Rating: 6/10
It's not the worst phone I've hadby - February 16, 2003
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It always freezes up on me and the company won't do anything about it
User Rating: 2/10
NEEDS BETTER SOFTWAREby - February 13, 2003
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This phone realy has problems. I have to take battery off to reset sometimes because it is frozen.reception not as good as a sanyo.spend the money and go with the sanyo.
User Rating: 10/10
Great Phone and Fun too!by - February 11, 2003
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This is my first cell phone because I always said I didn't want one but I like this one.. Great display, no dropped calls and I can put it on vibrate and loud setting for when I'm working in the warehouse
User Rating: 9/10
Cool phone!by - February 7, 2003
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I love mine...only thing is when i set it to vibrate, and then turn the phone off, while its in vibrate mode, It locks up, and I have to take out the battery.
User Rating: 6/10
Great phone, HORRIBLE batteryby - February 4, 2003
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I just upgraded from the N200 to the N400, and I am very satisfied. It's sleek, very sturdy (I've already drop checked it) and the call quality is great. It's loaded with some useful (Excellent speakerphone) and not so useful (Most of the PCS vision junk) features and it is very easy to navigate. The price is still pretty high, but I would recommend this phone to anyone wanting a high quality cellphone.
User Rating: 6/10
This phone is good, but bad battery life!by - February 3, 2003
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I've had this phone for 3-4 months, I needed a sprint phone for school. The only tower up here is Sprint and its almost out of range. I read all the reviews on this phone and had mixed feelings about it. So I was checking out some other phones along with this one, so I went down to Radio Shack (Where my friend works) and had him show me everything about the phones. So I decided to go with this one. I love my phone in my dorm I get 1-2 bars but the calls come in crystal clear so it doesn't matter. I haven't had one dropped call, or any other problems with it. I use it a good amount and people can't tell i'm on a cell phone. Its comfortable when your talking on it and you can hear the person pretty good, I like it better than my friends Motorola. There is a couple of things that are a little bad, like the battery life isn't that long, I usually go about 5-6 days between charges when I'm not using it alot and 3-4 days when i'm using it normally. Another thing about this phone like some other people said is that when the phone is shut its very hard to read the display without the blacklight, so you have to open it up to have the blacklight come on to read it. But thats not a problem.
User Rating: 8/10
Ya Gotta Use the Camera!!by - January 29, 2003
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The reason to get this is to buy the $70 (on sale) camera that plugs in. You can take pics and upload them immediately to the website they give you or to another vision phone. They are fairly decent considering the small cam size and I've done pro photography. I wish they made the connection so you could use your own digital cam tho. Everyone who has seen it wants it.
User Rating: 7/10
A lot of bang for your buck!by - January 29, 2003
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I got this phone as a gift for Christmas. I've been using Sprint's service for two years now. My last phone had wireless web and one game. This phone has full color web access with graphics, much better then the old black text pages. Also, all the games, ringtones, and screen savers you can download are great. I really love to customize my phone. I only had two problems with it. First, the signal bar seems weaker then my last phone. I was told that one bar on this phone is equal to two bars on my last phone. I don't know how much truth there is to that, but I can still make clear calls with only 1 bar, so it's still good. Also, the first week I had the phone I was having battery problems. It wouldn't last more then 8 hours the first day. Now, I can leave my phone on for days before it dies. I did notice that if you leave your phone on in an area where it can't get a signal, your phone will be dead in a manner of a couple of hours. Other then the battery and signal problems I was having, this is a great phone overall.
User Rating: 8/10
Excellent phone for the price.by - January 27, 2003
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One feature not mentioned is that the phone can be attached to a laptop computer via a usb cable in order to connect to the Internet. Although the speed is similar to a regular dial up connection, it is helpful when traveling. You don't have to worry about hotel phone fees and etc. If you have a PCS Vision plan, you are not charged for usage.
User Rating: 8/10
liked it so much I bought 2by - January 26, 2003
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I swapped out the old N200 for the N400 and I am not the least bit sorry. I liked it so much I bought one for my wife. She has had no problems with operation or handling of the phone. The only annoyance is the placement of the volume control. Great phone for the money!!
User Rating: 8/10
Clear calls,great features and overall excellent cellphone!by - January 25, 2003
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I'm a first time buyer of cellular service. Originally, I purchased a Samsung SPH-A460 and had to bring it back because of all the static in the background during calls. I swapped it and got the N400 and I'm so pleased with all the features and sound quality. However, the battery life is not all that great. Additionally, the screen is not visible unless it's backlit which I don't like. Calls are clear as a bell. I like the look and feel of the phone and would highly recommend this phone to anyone looking for value and price. You can download screen savers, ringers, play games and schedule your day with this phone. If you don't have fingernails, the joystick is a bit hard to work. Samsung should switch the joystick with a button. Try this phone out, depending on what you don't mind putting up with, overall this phone is a great buy.
User Rating: 4/10
Get ready to pay for crappy ringersby - January 21, 2003
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The ring tones that come on this phone are really bad. you wouls not want them to be heard in public. The ones you CAN download...crappy selection...no normal rings, AND you have to re-buy them every 3 months. What a scam!
User Rating: 8/10
Darn Good Phoneby - January 21, 2003
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This phone is probably the best Sprint offers. It is far better than the A460 even though it costs the same. For the price, you'd be crazy not to get the N400. That said, this phone comes with a few small imperfections: 1. The user manual is worthless. (Although the people at Sprint Support have been very helpful in answering my questions and I've had plenty. If you want to use the cool features, don?t even bother with the book.) 2. Using PCSVision is like some kind of riddle. (Although once Customer Service helps you figure it out it is too cool.) 3. Even though it goes without saying, the color screen is nearly worthless without the backlight on. (But with the backlight, it is beautiful.) 4. The ringers SUCK. Whoever decided which ringers should go on this phone should be killed like the dogs they are. (But don't worry, once your initial rage fades and your PCSVision is set up, it only costs a buck to get a decent one.) The plusses easily outweigh the minuses. This thin, useful, colorful, phone is great. If you just want a normal phone, the N400 has very good reception, a good phonebook, voice dialing, speakerphone, etc. If you want something to impress your friends, it has a beautiful color screen and really cool wireless web. Whether you want a tool or a toy, you should want the N400.
User Rating: 5/10
Poor signal sensitivityby - January 19, 2003
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I spent a month with two of these phones after 3 years with an SCH-3500, and I just returned the second due to missed and dropped calls. Other negatives compared to my old SCH-3500: Poor screen readability without the backlight and in general no way to turn the backlight on without losing the current screen contents, short battery life, and no total airtime counter. I liked the phone's size (it's thin and fit nicely in my pants pocket) and the bells and whistles (even the crazy chicken), but this phone doesn't do its real job well enough. I'm going back to my old SCH-3500.
User Rating: 4/10
terrible phoneby - January 18, 2003
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Just a really poorly designed phone, what is with the nob in the middle of the phone, what a pain....possibly the worst designed phone I have seen.
User Rating: 10/10
Great phone for great priceby - January 17, 2003
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I was first looking into a Sanyo 4900 but they were all sold out. I got to check out the N400 and it took my eye. For 99.99 and feature rich you can't go wrong.
User Rating: 1/10
Terrible Clarityby - January 17, 2003
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I had an LG Phone with this prior for 2 years, and this phone was by far a down grade from the first phone. The design of the phone promotes terrible clairty and the colors on the phone drain the battery life. This phone randomly shuts off after having a full charge and no talk time used on it. It is not reliable at all! Also, because of Sprint Vision- there are no games that you don't have to buy. Stay away fromt this phone!
User Rating: 6/10
More Style Than Substanceby - January 16, 2003
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The N400 caught my eye because of its rugged construction and neat menu of features. It was a great price too at $49.99 after rebates from Sprint and Best Buy. Unfortunately, a few days with the phone has left me a bit disappointed. I feel I got a cool toy but still need a phone. First, the call quality is well below my ancient old Star Tac. Also, my Plantronics headset must be plugged in at an odd angle or it pops back out. The screen is nice when on but almost invisible when not backlit. Has option for 8 secs or 30 secs of backlighting so I switched to 30 secs. Contrast must be all the way up. Lots of midi based ring tones but no "regular" ringer. Note to Samsung, replace the "clucking chicken" w/ a regular ring tone. I'm in a major metro area but still find myself moving a few feet to one side or another and asking "is that better?" I do like the color screen, the speakerphone, the "cool blue" backlighting on the keypad, and I have no trouble with the joystick. Pretty easy to manipulate w/ one hand. Good battery life considering the color screen. The phone is great for all the "Vision" pkg features, but call quality should be better. I can put up with its shortcomings for a year, but if you log bigtime business hours on your phone consider a different model.
User Rating: 2/10
Worst Battery everby - January 13, 2003
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I had two of these phones with in a five day period. One would not receive calls and the other got about 45 minutes of talk time per day. The N400 has terrible ringers and the control button can only be used by someone with finger nails. This phone was not designed for someone who actually uses a phone, but rather for a piece of eye candy. The phone book entries have a twelve character limit. This again is not a real world funtion. I returned the second N400 for an LG 5350 which is by far a better phone. The LG is a superior phone, however, I had to return it also because the volume for the ear piece does not get loud enough. Again I would recommend the LG 5350 to anyone that does not need to use a hands free device or use in a car. I now have a Samsung A500 which the jury is still out on. To all the manufacturers, please take note the Startac 7860 was great because it had unbelievable talk time and a form fitted ear piece for those of us who actually use a phone all the time. A note to sprint please offer a flip phone that is under $300.00 that has normal features for those of us who do not need a clucking chicken or someone telling us we have a call as a ringer.
User Rating: 3/10
A lot of flair, low performanceby - January 12, 2003
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I received the Samsung N400 shortly after the New Year and I'm ready to flush it down the toilet. This phone will be returned to Best Buy TODAY! The reception is poor, especially inside buildings. The darn phone roams in town, which is ridiculous. The speakerphone quality is fuzzy, and unclear. The battery life is quite minimum to put it mildly. However, there is one good thing that has come out of my purchase of this phone. I have been reminded of a valuable lesson...everything that glitters isn't gold. This phone glitters with its stylish design and nice color, but sucks performance wise. I will be trading this reject in for a less stylish but more efficient Sanyon 4900!
User Rating: 5/10
Beware practical phone usersby - January 11, 2003
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After attempting to avoid the "color phone craze" I succumbed and bought the N400. Unfortunately this phone is another example of style over function. The spec sheet looks good. 300 name phone book, color screen, speakerphone, voice-activated dialing. Some features are great. Nice keypad, excellent reception and call quality, fair battery life, great speakerphone. But for all it's dazzle a couple things irk me. First, the phone book has a max of 12 characters per name, which is really ridiculous. My old Erricson and an lg 5250 phones allowed more. To some it's nothing, but try to abbreviate all your contact's last names and you soon become impatient with this system. This seems to be a Samsung trait in all their phones. Second, the color screen. In use, it looks good for a mobile, with nice little graphics and fish. As a graphics animator and technofile, this is cool. But, as soon as the backlight goes off, the screen becomes nearly invisible, and the detailed graphics turn your little on-screen clock into low-contrast gobbledygook. On this particular design it also leaves this big screen exposed, which is not covered by a very thick crystal. One major unfortunate thing really is that single-color, clean interface, well thought-out phone book, functional phones are all but being abandoned by Sprint. Aside from a couple weak offerings from LG (still wish I had the 5250 but it's discontinued) and one $200 super sleek phone by Sanyo, almost all the phones are boasting color screens and are up on the price scale. Camera connectivity, downloadable games, ringtones and the like. All entertaining (but expensive and much less entertaining than a game boy advance). Sprint is focusing on their new "vision" services and in the meantime are leaving consumers irked who just want to have a useful phone. Bottom line: Some great features and performance locked trapped in an otherwise irksome phone.
User Rating: 8/10
More pluses than minuses!by - January 10, 2003
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I agree with the backlight. I set mine to 30 seconds to avoid the cut-off as best as possible. But it's stunning when it's on! I am a whiz with keypads and electronics so I have zero problem with the menu and the joystick. (My mom, on the other hand, said it was "too hard" to use.) And a note on the Sprint Vision plan... The Sprint PCS Vision service is way cheaper than having text-only "wireless web" service plus "ringers and more" service. That's $14./month on most plans. This is UNLIMITED and it doesn't take away from your minutes. I don't mind paying $1-$2 for a good, quality ringer. Esp. the animated ones. The Green Day one is great and worth it! I can tell this isn't for everyone, but for a tech kid like me it's great. A VERY BIG step up from the Kyocera 2255 (aka: P.O.S.). The Samsung is a gem so far.
User Rating: 7/10
Great Phone, For The Most Partby - January 9, 2003
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This phone is great. I love the color screen, pictures, ring tones, games, and everything like that. I've only had a few problems with it. I'm sure the battery will last the 7 days it's said to do in standby mode, but when you use the web or games a lot, it dies fast. My reception isn't as great as it was on my old Sprint phone, but it's still far better then most. My only real problem is that the browser doesn't seem to have cookies on it. I hate having to sign in to my sites everytime. Other then that, I really recommend this phone.
User Rating: 4/10
Not a good phone for a Teenby - January 5, 2003
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Well I bought this phone after wanting a color screen and a phone that I could make personal changes to. What they don't tell you is that it costs $1 for each song you want to download, which lasts for 3 months. The guy at the sprint store said I could download pictures from online, the only pictures you can send and recieve are ones you take with "their camera." He told me I could take a small pic of myself and use it as a wallpaper, not true. You pay $10 extra for PCS vision, than $1 for each game, song, or wallpaper??? what a rip off!!!
User Rating: 6/10
Umm, chicks dig the colorsby - January 5, 2003
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And so did I when I purchased the phone. Great looking icons, great looking menus....but battery life is a joke! Trying to find simple functions like the calculator take forever. If you are looking for a cutesy phone with about 45 minutes of talk time this is the one for you...I am en route to sprint to return this one.
User Rating: 6/10
Sleek, sexy, impractical.by - January 4, 2003
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I purchased the n400 on January 2nd as a replacement for my Sanyo 4500. I was looking for something color, smaller in size, something with a flip, better reception, and equal battery life. Well, Samsung rung true on three accounts: size, flip, andcolor. Other then that, no dice. The reception on this toy was marginally higher then my Sanyo 4500. The spot I'm in has poor digital coverage, according to both phones. Unfortunately, I was able to only sometimes place calls when angled at the tower. But it kept dropping calls like lead balloons. Battery life...boy. Think of how far a Chevy Suburban would run on a half gallon of fuel. Talk time was about an hour on average. I dunno 'bout you, but I can't be always near a source of power. Really, it looks like what's sucking juice is the TFT display that it's using. It's ALWAYS ON! Even though it's dim, it's on. And so far as the screen goes, it's difficult to see when the backlight isn't on. I'll tell you, when that sucker is on, it is beautiful. But you kind'a get to a point where you're scrambling for stuff to turn off and get more battery life. So far as key placements, eh. They actually weren't so bad for me. I wish the speaker phone didn't turn off when I shut the flip on the phone; I guess I'm not allowed to have nice things. And speaking of which, the speaker sounded...well, unclear. When you kicked up the volume, the message became increasingly garbled. And the volume controls, ok. They screwed up. If you don't have key lock on, you can deactivate your ringer while the phone is in your pocket. The menu's...eh. Not bad. The phone book is horrible though. Twelve characters for a name is rather limiting and there isn't a normal ringer for the phone. Anywhere. I got the feeling that this phone was for the guy who never grew up. Do you really want a pretty ringer to go off during a business convention? NO. But man, you'll impress 'em with your screens saver! Go get 'em! Eh. Good points? It feels solid for a flip phone. And the flip is solid too. It wasn't too flimsy. The overall style is nice. And it is small and thin. Bottomline: I need practicality over style. While it does look great, overall, it cannot perform in a busy environment. If I had to buy it for someone, I'd have the consideration to kick in three batteries with it. And they'd have to live in a digital rich area. Now: Did I keep the phone? Heck no! I traded it at Radioshack for the Sanyo 4900 *hence excellent support score*. Excellent phone. In short: though very slightly larger in size, it has a more solid feel, incredibly better reception, and incredibly better battery life. That phone is my recomendation for a color phone. I am currently able to place calls anywhere in my house with 2 to three bars, digital. And to boot, it's cheaper too! Happy hunting!
User Rating: 2/10
Never buy another Samsung phone again!by - January 4, 2003
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As a Sanyo 4900 user, I was drawn into the N400 by its smaller size, speakerphone, and stylish look. Having actually used this phone for a week, I want to take a sledge to it. This phone is a big POS. The reception inside buildings, more specifically--my office, is horrible. It keeps going in and out of service, something the 4900 has yet to do. The phonebook entries are limited to 12 (!?!?!) characters--what is up with that? And, you need a masters degree to figure out the menu. If you have fat fingers, forget it--the joystick is impossible. I also think they forgot to label the joystick to tell you what all it actually does! And the speakerphone button is so tiny, I think Keebler Elves helped assemble this phone! The color screen is simply atrocious compared to the 4900, which is twice as crisp at half the cost. I need two hands to navigate the menu on this phone while driving, and you can't simply search for numbers in the phone book by entry name. A memo record button would be wonderful also. Another gripe was when i put it back in its Samsung branded holster, I kept hitting buttons which caused the ringer volume to change and sometimes be turned off! The external buttons with the flip closed are no good--why would i want a flip phone if I STILL have to Keyguard it? The battery life seemed pretty good to me, thats about it. Other than that--poor layout, even worse reception, and a flimsy flip plague this phone. If you want a phone for the quality of reception, don't buy this phone--get a Sanyo 4900 instead. I switched back to one this morning!
User Rating: 5/10
Low Battery Life but cute as hell!by - January 3, 2003
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Major bummer: I barely get any use out of the battery before it dies and when it dies, it's next to impossible to even keep it going for an additonal minute to get numbers or whatever! LOVE: The design and color screen. Unlike others, I love the ringtones as well and have no desire for a "regular" ringtone. Regarding downloads.. search because there are tons of sites with FREE downloads. You just have to find them! Don't pay Sprint when you can download them for free.
User Rating: 4/10
Missed calls, poor battery life.by - January 2, 2003
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I just returned the otherwise stylish and good featured SPH-N400. After having friends complain that "I kept trying to call you..." and when the phone would signal a message immediately after a no-ring call, I got fed up. Battery life ranged from two days to as little as six hours. All of this was in a local Sprint calling area (i.e. no analog roaming). The color screen is fantastic to look at when backlit but is next to impossible to read when the backlight is off. The key illumination is terriffic. The other complaint is that the default ringer tones are all cutsie musical ones that get easlily drowned out in a noisy environment. Regular ringers are supposedly available, but you have to pay a PCS Vision download fee. It's a great phone if you just need features and not a real phone.
User Rating: 8/10
Great but has quirksby - January 1, 2003
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I got the N400 right before christmas, and have been using it heavily since. I purchased it from BestBuy, who gives an additional rebate, greatly reducing the cost of the phone. I am very happy with the signal it receives. The N400 picks up a signal as well, if not better than the Motorola T720. It is very easy to use, and one handed dialing is a breeze. The speakerphone option is a plus. Its nice being able to have more than one person talking at once. The battery life for this phone is above par for colorphones. I haven't actually timed it yet, but it has outperformed what I predicted it would. Entering numbers in the phone book can be a pain, if you just entered a name in, you have to start all over to enter another, so you have to go back to the main screen, menu, phonebook, and then add new. Not really a problem, just irritating. What to watch out for: Make sure the keypad is locked or you can easily turn the ringer volume off in your pocket (if you don't mess with this, it will lock automatically when you shut the phone) . Also, the display screen is brittle (I already broke mine), so keep the screen towards you in your pocket.
User Rating: 8/10
The best deal for a good quality phone.by - December 31, 2002
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I liked the new added speakerphone, but I missed the old memo button to record reminders. The color screen is great,but I think that whole vision plan with Sprint is just a sales gimmick, you pay extra for the vision plan & then pay again for the downloads. But Sprint had it on sale with a new plan for about $100 and if u miss that deal then go to the nearest electronic discount store and pick it up for about $130.
User Rating: 10/10
Hands down the "all in one winner"by - December 31, 2002
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If I would have believed what some of the people on here said in the review, I would have never bought it. This phone is absolutely wonderful. I get great battery-life and the reception is the best. I work in NYC in a building where no one gets reception. After getting the N-400, I am the only one that gets reception in this particular buliding. Airplane mode, games, speakerphone, a camera option what a freakin' value. I have no clue what these people are doing with their phones, mine is perfect. I use it constantly, especially with the speakerphone. Samsung you've got me for life!
User Rating: 6/10
Great phone for the most partby - December 29, 2002
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Packed with features but does have a few draw backs. Phone does not have normal ring. Battery does not last an entire day. I dont use the phone very much either. Signal streagth could be better
User Rating: 10/10
Excellent Phone Choose this one!!by - December 27, 2002
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This phone is excellent and cute to look at. I have had no problems at all with it and am very satisfied. I have great signla power and am able to make calls from inside a movie theater.
User Rating: 3/10
pass this one byby - December 24, 2002
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had mine for the trial period, speaker phone hard to hear clearly,hard for person you're talking to to understand. Phone kept freezing up--especially after charging all night. had to take battery off and put it back on to obtain service. Now have the sanyo 4900 and LOVE it
User Rating: 4/10
So-so compared with my wife's Sanyo 6200by - December 21, 2002
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What's good: Speakerphone. What's bad: flip design; reception. I just bought and test-drived Samsung N400 for myself and Sanyo 6200 for my wife. I am disappointed in N400; will trade it for Sanyo 4900.
User Rating: 3/10
great features poor performanceby - December 20, 2002
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Phone has great features, but it does not perform well when it comes to call quality. I exchanged it for a cheaper Sanyo model which performs much better. How did C-NET rate it so highly? Did you even use the phone? I used 2 different n-400's, they both kept locking up. I had to take the battery off 2 to 3 times a day to reset the device! The 3500 performed better than this phone, and I bought that 3 years ago!!
User Rating: 4/10
Something stupid about N400by - December 20, 2002
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N400 comes with all the features except one, it does not have a regular phone righ tone, Samsung engineers packed all the music ringers on this phone, but forget to include the regular ringer. I was told to take my N400 back to a Sprint service center to get a download of the regular ringer, only found out that I could not be done by Sprint technicians. Very stupid for a phone that doesn't have a regular ring tone!!! Don't buy it.
User Rating: 10/10
loving every minby - December 18, 2002
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this is the best phone sprint has ever made..alot more features compared to the sanyo....i do not wish to downgrade to the sanyo..very very nice
User Rating: 8/10
Sweet phone!!by - December 17, 2002
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I'm rather glad I walked into the sprint store and they offered this phone, for only $80 (on a special). I had bought another lower grade phone at Radio Shack. I went into bad reception areas and it finally WORKS! Speakerphone is hit and miss, depending on noise around me, but its good otherwise. Games and downloads are cool, but not that many options. I like the flip style, the standby is great. The Joystick is something to adjust to, but its a neat little gadget.
User Rating: 4/10
phone directory needs improvementby - December 16, 2002
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The user is limited to 12 char/spaces per entry. 'Find' by char must be at the begining of entry, not contained within entry. Cannot have same # w/different name
User Rating: 9/10
Great Phone for the Priceby - December 16, 2002
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This is a great phone, I love it. It gets great signal even when other Sprint phones get none. Love the 3G web. Only problems are: battery strength and the screen tends to have line run across it when it is processing something (game or website). Sure beats having a gray-scale Nokia.
User Rating: 8/10
A well-rounded reliable phone!by - December 12, 2002
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battery life could be better. also, the web could be faster too, but i truly recommend it!
User Rating: 8/10
Very nice work Samsung...by - December 12, 2002
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I get tired of hearing "I should have bought the Sanyo. " Go buy it, you can't the best out of your phone if you only use it for a week or so. I think this phone is really nice, it is working fine for me. Everyones situation will be different, so please remember that. And just for the record, you can use the speaker phone without opening the flip! Just read the book...LOL and email me if you can figure it out ahahaha. Anyway, I think that if you like alot of cool things, you will like this phone. And regardless of what some people say, I use it for making calls and it is doing just fine.
User Rating: 5/10
Great Features, Bad Experienceby - December 12, 2002
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I comparison shopped for a phone and went with this one. Very poor battery life (often <24hrs.) Color screen difficult to read without bright light or backlight on, especially if trying to read battery or reception indicators. Speakerphone was on by default anytime I answered when phone was plugged into charger, and then wouldn't go off after first press of speakerphone button, also road noise (in fairly quiet car) made speakerphone all but unusable while driving which was when I wanted to use it most, also phone had to be flipped open to use speakerphone which made it awkward to use. Games were a plus, but this is no Gameboy. I liked the phone despite these issues, but because of battery life issues, I can't recommend it.
User Rating: 6/10
WISH I'D BOUGHT THE SANYOby - December 10, 2002
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I PREVIOIUSLY HAD A SANYO 5450 AND IT WORKED GREAT. THE NEW SAMSUNG N400 FREEZES OFTEN AND I HAVE TO TAKE OUT BATTERY AND RESTART. I ALSO GET ALOT MORE DROPPED CALLS WITH PCS VISION MORE THAN WITH THE OLD PCS.
User Rating: 8/10
slick, stylish and plain worksby - December 9, 2002
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as you can see i LOVE my n400 Best of all is the speaker phone. people can't even tell you on a speaker phone. battery could be better but then the phone would be to thick to fit in my pocket. but try for yourself and see.
User Rating: 8/10
Very Satisfied only one complaintby - December 8, 2002
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As far as signal goes, i have no problems. excellent reception, my only complaint is a bug in the key tone volume for some reason it likes to be loud regardless of the volume level. other wise the phone is awesome packed with great features. I recommend it!
User Rating: 4/10
...darn thing can't hold a signalby - December 7, 2002
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This is the worst phone I ever had.....upgraded from my old samsung 8500....and quickly went back. This thing constantly looks for a signal and burns through the battery in no time! ....sitting around a table with 4 other Sprint users and I was the only one who could not get a signal....pretty clear sign that this phone stinks! What good is a phone is you can't make a call?
User Rating: 7/10
Loaded with great featuresby - December 6, 2002
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Some serious bugs. Trouble accessing phone directory. Told by Sprint they know it to be a bug. Seems to have poor signal strenghth, had software upgraded to see if that helps. Manual is among the most incomplete I have seen.The value I received was great Through their Retention Department.
User Rating: 6/10
Goood Phoneby - December 5, 2002
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I have been a sprint customer for over a year and thought it was time to upgrade. I first purchased the Sanyo 4900 because the sprint representatives told me it was a GREAT phone, I bought it (on sale for $50)and the next day took it back for the N400..now don't get me wrong I was able to get a signal in my house with the 4900 something the N400 cant do, but the 4900 was too bulky for me, I like lightweight phones. The N400 has a great color screen and I can still get reception in other places, I could not. I caught both phones on sale :~)
User Rating: 8/10
If you liked the 3500 and/or N200, this is your phone.by - December 5, 2002
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I've owned this phone over 3 months. It is great! Yes it has it's bugs, but what Sprint PCS phone doesn't? The phone locks up sometimes, and you have to include the area code in with your stored numbers for people's name to show up, but that's all. Reception is way better than the N200 and the speakerphone works great. I'm a Radio Shack sales associate, and I recommend this phone to all my customers interested in mobile phones. Ignore that first person's comment, you'll love this phone!
