Internal USB port doesn't work with Wi-Fi

There's also a USB port in this compartment, which is skillfully designed so you can plug into the included USB Wi-Fi adapter and still have it concealed by the plastic cover. The only problem is that we couldn't get any Wi-Fi reception with the dongle on the inside port, so instead we had to use the second port on the side, which caused the dongle to hang awkwardly off the side of the unit.