Prizefight (week of September 30)

Zune HD vs. iPod Touch

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Zune HD vs. iPod Touch

Once a year, we get a chance to put two longtime heavyweight rivals in the ring in a fight for portable media player supremacy. The history of Zune versus iPod Prizefights is long and bloody, filled with enough cutting criticism to send devout fans on both sides of the ring into fits.

This year's iPod vs. Zune Prizefight is more closely matched than ever, showcasing a Zune HD that has been pleasantly surprising critics from all over the tech world, and a third-generation iPod Touch that is known more for what it doesn't have (a camera) than for the few new features it brings.

As always, our Prizefight judges are some of CNET's most opinionated when it comes to portable media players. So strap yourself in, suspend your own judgments for a few minutes, and let our CNET editors do the work for you as they argue over which device is worth your money.

Round 1: Navigation

In round one, we examine the interface of the MP3 player. Touch screens are cool, but making them intuitive and responsive is harder than it seems. Both the Zune and the Touch take advantage of similar capacitive, multitouch screen technology, but the user interface on each is quite different. Which interface makes more sense?
player Donald Jasmine Brian the winner
Zune HD (32GB - platinum)Zune HD (32GB - platinum) 5Being able to match the iPod Touch is amazing enough, but for including innovative navigation features such as Quickplay, Pins, History, and on-the-fly playlist creation, Microsoft deserves big praise. Plus, the overall experience is more playful than the iPod. 4The Zune HD interface is really, really cool looking, and I love the scrolling text and artist photos on the playback screen. But it's not quite as intuitive as the Touch interface. There's no shuffle all playback option or dedicated volume--kind of important for a player that stresses music so much. 4Navigation the Zune HD is great, but it's just not as easy as the Touch--but by only a smidgen. Also has multitouch functionality. 4.3
Apple iPod Touch (third generation, 32GB)Apple iPod Touch (third generation, 32GB) 5Navigation on the Touch is brilliant, fast, intuitive, fluid, methodical, and consistent from menu to menu. Compared with the Zune, though, the experience is a little dry. 5The iPod Touch interface is a no-brainer. It doesn't have the "wow" appeal of the Zune HD, but it's exceedingly straightforward and I appreciate the dedicated volume switch. Plus, the option to have tactile playback controls built into headphones is a nice touch. 5Still has the best navigation for every function from the operating system, to the media player with its multitouch. 5

Round 2: Sexiness

You don't want to throw $300 at a product that you're embarrassed to be seen with. It's almost assumed that any Apple product will take the sexiness round, but Microsoft may have finally have a hottie on the hands.
player Donald Jasmine Brian the winner
Zune HD (32GB - platinum)Zune HD (32GB - platinum) 5The Zune is the hottest product I've seen all year, and it is one of the first touch-screen devices I've used that doesn't immediately conjure iPhone comparisons. The OLED screen gives me goose bumps and its aluminum body feels like it fell off the set of "Battlestar Galactica." 5Hawt. Love the brushed aluminum color options, superstylish Zune Originals etchings, and gloriously defined OLED screen. Plus, it's more pocket-friendly than the iPod Touch. 4Very attractive, with an industrial edge to it. Obviously took design cues from the iPod Touch after its first attempt. Have customizable back plates as well. 4.7
Apple iPod Touch (third generation, 32GB)Apple iPod Touch (third generation, 32GB) 4The iPod Touch has a beautiful design, but it hasn't changed a bit from last year and still has an iPhone look-a-like vibe. You won't find a slimmer portable media player, but it won't turn as many heads as the Zune. 4No doubt about it: that ample screen and polished chrome backside make the Touch a hottie, but it, frankly, seems just a tad dull and dated next to the Zune HD. 5Top notch sexy. It's the slimmest, sleekest gadget right now. 4.3

Round 3: Compatibility

This is a subjective take on each MP3 player's compatibility with software, file formats, and services we like to use. The Zune and the iPod Touch are both known for their inflexibility when it comes to computer software. Relatively speaking, though, let's figure out which one plays nice with the most stuff.
player Donald Jasmine Brian the winner
Zune HD (32GB - platinum)Zune HD (32GB - platinum) 2I know Macs still don't hold a major share of the computer market, but everyone I show the Zune to seems utterly heartbroken that it won't work on Mac. Even PC users have reason to be bummed that they can only use one program to load content. Give me Last.fm support and I'll add a point, OK, Microsoft? 4The Zune Marketplace is about as pretty as one could hope from a jukebox-music store, and like iTunes, it offers a fair amount of video content. Plus, you have that all-important subscription component. Keeping it from perfection is a lack of native Mac support. 3The Zune Marketplace is PC only, so they won't be winning over curious Mac users. AAC, MP3, and WMA support. Its catalog of media content is a lot smaller compared with iTunes. It has an excellent hybrid subscription service. 3
Apple iPod Touch (third generation, 32GB)Apple iPod Touch (third generation, 32GB) 5The iPod Touch works with Rhapsody now (sort of), streams Internet radio, works on Mac or PC, and has a few million accessories to play with. It can't play WMA or WMV, but personally I don't care. Wi-Fi music, video, and podcast downloads make software limitations less of an issue. 4iTunes 9 is a big improvement over its predecessor in terms of look and feel, and I certainly appreciate its vast music and--more importantly--video catalog. Plus, it's compatible with my Mac. However, limited file format support and no subscription music option take it down one notch. 4Apple is closed off with the iTunes software for iPods and nothing else. But does it matter with its market dominance and the largest media catalog? It supports major file formats, but not WMA. 4.3

Round 4: Sound and science

In the fourth round, we consider sound quality, storage capacity, bonus features, battery life, and any other wonders of science.
player Donald Jasmine Brian the winner
Zune HD (32GB - platinum)Zune HD (32GB - platinum) 3The Zune's sound quality can hold up to the iPod Touch, but it doesn't do anything to push beyond it. I mean, even a $40 Sansa Clip offers a 5-band custom EQ. No Bluetooth, but just look at that awesome OLED screen. 5It's true that the Zune HD's screen isn't as big for video-viewing purposes and there is a very limited selection of apps, but for me, this is a music player and it does that exceedingly well. It has fantastic audio quality and solid audio battery life. 4Zune had a slight edge in sound quality. Web browser is very good, but not at the Safari level. FM radio still works great and being able to dock it with your TV is nice, even if it's a $89 add-on. There's no app store here. 4
Apple iPod Touch (third generation, 32GB)Apple iPod Touch (third generation, 32GB) 3Neither of these players really affords much in the way of tweaking the sound, nor do they include good earbuds. The iPod Touch does offer Bluetooth support, though. Also, I like how the light sensor can automatically adjust screen brightness. 5Maybe its sound quality isn't the greatest, but I don't use the iPod Touch for music. The selection of videos, games, and other apps really takes it home for me, and its battery life is decent for all of that. Plus, there's a 64GB option, which is great. 5More than a media player, it's a pocket-computer with best mobile Web browser. There's voice control and recording, and the App Store and quantity of apps...no contest yet. 4.3

Round 5: Value

Last, but definitely not least, we consider the price of the MP3 player measured against its features, design, and performance.
player Donald Jasmine Brian the winner
Zune HD (32GB - platinum)Zune HD (32GB - platinum) 3Without a 16GB iPod Touch from Apple, the Zune HD's $219 model is sitting pretty next to the $199 Touch with half the capacity. But without the near-infinite extensibility of the iTunes App Store, the Zune HD won't retain its value as well as the Touch. 5More gigabytes for your money gives the Zune HD an edge in my book. And, yes, you do have to pay $15 per month for a Zune Pass to really appreciate the device, but considering that includes 10 song downloads per month you get to keep, I think that's pretty much a steal. 4At $289 for 32GB, the Zune HD doesn't have all the features of the iPod Touch, but it's still a solid value. The Zune Pass service costs $15, but you get 10 downloads per month--which one of the best. However, it adds $180 per year to the total cost. 4
Apple iPod Touch (third generation, 32GB)Apple iPod Touch (third generation, 32GB) 4I know 8GB isn't a lot, but Apple's capability to bring an App Store-capable device down to $199 is a huge value. Even at $299, all those games, apps, movie rentals, and Bluetooth support add up to a great bargain. 4The iPod Touch is pricey, but you do get a lot for your money, so it's a fairly solid value. A good selection free apps helps it out. 4It's $299 for the 32GB with an updated processor and voice controls. Its functionality goes beyond what any other player on the market can do. 4

The winner is...

Winner

Runner-Up

Zune HD (4 pts)

Zune HD

Apple iPod Touch (third generation) (4.4 pts)

Apple iPod Touch (third generation)
Oh Zune HD--close, but no cigar. We haven't seen a Zune versus iPod Prizefight this close since 2007. Unfortunately, in spite of Microsoft's tremendous effort, the Zune HD just can't catch a real lead on the iPod Touch. That said, clearly there are going to be people who will prefer the Zune HD's more streamlined purpose, gorgeous screen, and drool-worthy Zune Pass music service. But when push comes to shove, our editors believe the iPod Touch is a better product for most people.
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346 comments

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Seriously, the ipod touch won on the interface round? What????? What the hell. I'm sorry but c'mon you guys, what the hell.
Posted by lindtdale (10 comments )
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Why is it that people make a big deal out of Zune not compatible with Macs. I have a macbook and macbook air but I still use Zunes. And besides, Macs are just 3-4% market share worldwide. Why give 2 points for that? I don't get it? Zune is compatible to 95-96% of the computers worldwide. Again, I even use Zune of my Macbook. I don't get it. I really dont. I can even sync all the videos and music I got from itunes. I'm really disappointed.
Posted by lindtdale (10 comments )
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Like there was any other direction this prizefight could have gone. No appstore? Are you kidding me microsoft? Lame.
Posted by lunaumbrax (21 comments )
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Like there was any other direction this prizefight could have gone. No appstore? Are you kidding me microsoft? Lame.
Posted by lunaumbrax (21 comments )
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bull s*** bias cnet
Posted by hda3ku (4 comments )
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I am guessing that the Touch would work on both Windows and Mac, but the Zune HD would work only on Windows as the old Zune did.
Posted by mmorgan01 (23 comments )
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This is really useful as I'm in the midst of deciding which direction to go in. I have a Creative Zen Vision M that is just on its last legs, only use a PC, subscribe to Rhapsody to-go and have 40+GBs of music and movies, most of which would need to be converted to fit the i-Touch. I wish someone would just make my mind up for me!
Posted by ginsbera113 (2 comments )
Reply Link Flag
This is really useful as I'm in the midst of deciding which direction to go in. I have a Creative Zen Vision M that is just on its last legs, only use a PC, subscribe to Rhapsody to-go and have 40+GBs of music and movies, most of which would need to be converted to fit the i-Touch. I wish someone would just make my mind up for me!
Posted by ginsbera113 (2 comments )
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very good
Posted by Carol Reddington (1 comment )
Reply Link Flag
"There's no shuffle all playback option "
- Press the big PLAY icon on the top level menu to the left of music

"Top notch sexy. It's the slimmest, sleekest gadget right now."
- What are you looking at, dude? Still scratches and the some old display technology. oh, and the HD is slimmer.

"It can't play WMA or WMV, but personally I don't care."
"The Zune Marketplace is PC only, so they won't be winning over curious Mac users. "
- I dont care if the Zune software doesnt work in that 4% of worlwide macs since it works fine in my Compaq Athlon based work rig and in my self build Pentium Core 2 Duo clone at home. and in fact, those macolytes have a myriad of options even sanctioned by their God (bootcamp). There is Sun VirtualBox, VMWare, etc, etc.

" being able to dock it with your TV is nice, even if it's a $99 "
- The Sync Dock is $50 at Amazon. or you are gonna tell us that you have money for getting an overpriced Mac but no a cheap $8 HDMI cable?

"Plus, there's a 64GB option, which is great."
- 16GB Zune HD $219 is a greater value than the old iPod Touch 8GB for $199.

"the Zune HD won't retain its value as well as the Touch."
How so? The old 8GB iPod Touch is not fully compatible with the latest features available (no voice control) for the real 3G iPod Touch and future games and apps will not work fully with the 8GB iPod Touch since it is using old hardware.

"However, it adds $180 per year to the total cost."
Hey, Brian. How much money do you pay for 120 itunes songs when most songs are $0.99 - $1.29? Remember that Zune Pass give you 10 monthly credits for buying MP3/WMA songs up to 320 kbps.

Not a single mention of HD radio or did I miss something? Will you all make a big fuzz when the iPod Touch get radio next year ? Let us know when you will start praising Live Pause. Whatever.
Posted by RicardoDawkins (39 comments )
Reply Link Flag
Now it's an even easier decision. Through Wal-Mart (online or in stores), the 32GB Touch (3G) is available for $279.99. The main drawing power of the Zune is that it's almost as good as the Touch, and cheaper. Now it's not cheaper anymore. For incumbent iPod owners, it's not even a question. You can't carry your protected iTunes purchases over to the Zune without substantial legword (burning and ripping cds for every album you have purchased), the content available through iTunes is an order of magnitude greater than through the Zune Marketplace, and iTunes has the App Store. When the pricing is equivalent, the fact that the Touch looks the same as previous generations is irrelevant. Would I like an updated look? Sure, but not if it is going to affect the price. I'm after functionality. I've been an iPod owner for nearly 5 years, and have never complained about my devices once. Sure, I'd like a camera on my new 32GB Touch, but the Zune doesn't have one either. The Zune is a great device ... and if Apple hadn't created the Touch it would be a huge factor in this market ... but Apple did create the Touch, and it is just simply a better product.
Posted by gavainm (7 comments )
Reply Link Flag
Welcome to CNET's first prizefight in our newly designed template, which integrates our video prizefight with the text from CNET's editors. Please let us know what you think.
Posted by lindsey.turrentine (56 comments )
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umm brian the zune hd will have an app store... check engadget fanboy
Posted by x303xlinkster (7 comments )
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This result is obvious, CNET could never allow anything to win over the Touch, even if it was a better product.
Posted by 00Spyder (12 comments )
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Welcome to CNET's first prizefight in our redesigned template, which integrates our video prizefight with the text from CNET's editors. Please let us know what you think.
Posted by lindsey.turrentine (56 comments )
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i wonder if a full app store for the Zune would have made a difference.
Posted by cmbPDX (5 comments )
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Is that Stargate Universe I see playing on the iTouch..?!
Posted by svgabe (4 comments )
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Zune HD is way better than iPot Touch. Even Zune software is way better than that bloated iTones. It's so funny that apple taxed iPot wins...Apple bribe
Posted by shellcodes_coder (2085 comments )
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I thought the Zune HD had a EQ and App selection on the menu with XNA support?
Posted by pooyan69 (155 comments )
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Sometimes I wonder if Cnet is paid by Microsoft. Its difficult to take some of your comments seriously when some of the most obvious things are overlooked. WMA is not available on iTunes/Mac because Microsoft doesn't support the platform, not because Apple chose not to include it. And while I'm sure the Zune is
Posted by teonyc_dotmac (2 comments )
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The fact that the Zune is something new should've counted for more.
Posted by jmsheats (8 comments )
Reply Link Flag
This was absolutely ridiculous. CNET, and you, Mr. Tong specifically, are biased as all hell. <br /><br />Protip - Just because you're a Mac fanboy, doesn't mean everybody else is. 90% of computer users use Windows. It's plenty compatible enough. Apple HAS to make iTunes for Windows to keep market share.<br /><br />These are portable MUSIC players, not mobile computers. Want a mobile computer? Get a netbook.<br /><br />The Touch should have gotten a THREE for "sexiness" and "interface". [CNET editors' note: Personal attack deleted.]
Posted by ManjyomeThunder (38 comments )
Reply Link Flag
I happen to own an iPod touch and a Zune HD (as of a few days ago). I'd have to agree with this review: both devices are great. But when it comes to a general internet device, the iPod touch edges in front.

That said, the Zune HD kicks the crap out of any non-touch iPod model. It's a better music and video player, IMHO. And the ZunePass is a great value and the real reason why I'm loving my Zune. (I love my iPod touch too--but more so for a general web browser, etc. It's too heavy for a music device while jogging, etc..)

Again, I want to stress *both* devices are great. Just adding my 2 cents...
Posted by captain_numerica (128 comments )
Reply Link Flag
how can the marketplace be a factor in this prizefight or any prizefight....it should only based on the software and hardware....they did the same thing with xbox360 n ps3...the marketplace has nothing to do with the performance of the device!
Posted by iphoneisthegreatest (1 comment )
Reply Link Flag
Did you read my other posts? Earlier I said the iPod Touch internet and browser speeds smoke the Zune HD.........and that if you compared the iPhone 3GS to the Zune HD, it wouldn't even be close. My point is, Apple has given it's users options of a phone incorporated into the device. And that device is by far superior to the Zune HD. Get 3G incorporated with the Zune HD and then we'll talk. In the meantime good luck still trying to compete with the iPhone 3GS's little brother!

Also, what kind of crap virtual keyboard is that on the HD? And don't get me started on the WebOS that doesn't even render the exact webpages you go to. It displays a watered down version of the page you're going to and it's still slower than the iPod Touch and iPhone! Happy time with your Zune HD's!
Posted by stickyd (19 comments )
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About Prizefight

A collection of judges from CNET.com put the third-generation Apple iPod Touch and the Microsoft Zune HD through their paces, pitting the players head-to-head in five bone-shaking rounds. See who comes out on top in this subjective battle.

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About the Judges

Donald Bell Donald Bell: is a CNET Senior Editor, a Zune user, and the guy who gave the iPod Touch an Editors' Choice award--which makes him an ideal punching bag for opinionated CNET readers.
Jasmine France Jasmine France: is a Senior Associate Editor for digital audio at CNET. Of the seemingly endless array of products that pass through her hands, only the strong survive.
Brian Tong Brian Tong: is editor and host of Prizefight and the Apple Byte on CNET TV. He's ready to face off two devices, anywhere at anytime. It's only a good fight if someone bleeds.