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CNET member help and how-to weekly newsletter
November 19, 2004
Dear CNET members,
I really appreciate the great feedback from all of you regarding the redesign of the newsletter. As I read your messages, I realized that about 50 percent of you suggested that the white text on the dark green background was difficult to read. Since this is a split decision, I've decided to add a poll below about whether we keep the green background. Every vote counts, so participate and let the majority decide.

Now, let's move on to this week's topic: having too many spyware programs. While there is really no right or wrong answer to Brian's question, most of us can probably agree that it is necessary to have one or more spyware programs to keep intruders at bay. However, more important is the overall education about spyware itself, not just the number of apps. So this week, take a look at the winning answer by Michael and the other great advice and utility recommendations in the honorable mentions. Thank you all for your participation!

(Note: I will be taking a week off for the holiday festivities, so there will be no Member Q&A next week. However, I will have some classic, low carb discussion topics from the forums for you to nibble on through the Thanksgiving holiday.)

Lee Koo
Manager, CNET community
Got suggestions? Send us an e-mail:
Member Question of the Week
Q I have three popular spyware programs installed on my XP PC. No matter which order I run them in, each one will detect at least one item that the others missed. I was wondering, how many spyware programs are too many? Thanks for your thoughts on this.
Submitted by: Brian V.
I would suggest that three is already too many, and that the reason they always seem to pick something up is because they are finding items in each other's quarantine stores. I use only two, Lavasoft's excellent and easy-to-use Ad-aware and Spybot's Search and Destroy. Spybot is good because it allows immunization of Internet Explorer to prevent it from downloading known spyware in the future.

I think it is easy to go overboard with spyware checkers and be overly concerned about the results, since the majority of what they pick up are tracking cookies, which are not a big issue. A more integrated approach is...
Submitted by: Michael F. of Perth, Western Australia
Please click the following links for this week's:
Honorable mentions
For Michael's efforts, we're sending him his choice of any Learning CD.
Community Buzz
Each week we take a look at topics discussed in the forums.
Best regards and enjoy!
What's the fastest way to send a huge file?
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Is the iPod worth shelling out $300+?
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More from the MP3 & Digital Music Forum

Dear IE, I'm leaving you for good
Last week, Senior Editor Robert Vamosi ended his relationship with Norton's AntiVirus; this week, he's leaving Internet Explorer for good. Read up on the drama about Robert's dwindling relationship with IE and why he is calling it a cheater. Whether you agree or disagree, post your thoughts about Internet Explorer in the TalkBack section of the article. Maybe next week he'll be seen talking to a fox.

Best way to delete Internet Explorer?
Now that you've permanently switched to another browser and would like to remove IE completely, you discover that there is not an uninstall feature for it. Find out in this discussion whether IE can be removed or is just better off left alone.
More from the Windows XP Forum

New AVG Anti-virus 7.0 now available
A few newsletters ago, I mentioned that AVG Anti-virus 6.0 was coming to an end. Well, the good news is that a new edition has just been released. If you're a user of this free antivirus app, find out what our members are saying about it.
More from the Virus & Security Alerts Forum

Hard drives: is there a clear leader?
Whatever the manufacturer brand is, a hard drive is a hard drive, right? Sometimes it can be difficult for prospective buyers to determine which brand is better for them, based only on specs. So do you trust one hard drive brand name over another? Tell us what you use so that this member and others can determine what's best for them.
More from the Storage Forum

Mac nugget: Help! Firefox not working on our Macs
Are you happily using Mozilla Firefox on your Mac without a hitch? If you are, please help this fellow Mac owner and his friend who are having nothing but trouble with Firefox on their Macs.
More from the Mac OS forum

Check out next week's question:
Q I am not comfortable submitting personal information online when making a purchase. I know more and more people who are victims of identity theft, and with the shopping season fast approaching, I want to protect myself. Is there anything I can do prevent identity theft?
--Submitted by: Gloria S. of Vineland, New Jersey
(Note: While there may not be a right or wrong answer to next week's question, let's give Gloria sound advice on how to protect herself from identity theft, either online or offline. Please explain your answer in detail.)
If you have the answer,
e-mail us at
If we choose your response, you'll get a
free CD.
Click here for Q&A submission guidelines and check out our previous Help & How-to newsletters here.
Have a question?
E-mail us on one of our upcoming topics:
• Microsoft Excel
• Internet Security
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Need help right away? Don't wait for us, come and join our lively community forums for all the tech help and how-tos.
How do you decide which antivirus software to use?
I go for the cheapest.
I read reviews.
I look at the most popular.
I ask my friends/family.
I try anything new.
I go with whatever is loaded on my computer.
Antivirus software is for sissies.
Last week's poll results 
Which IM acronym do you use the most?
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Simple question, simple answer
This week on CNET 
Ask the editors: Turn your CDs into MP3s
Which software is the best for converting CD music files to MP3? Learn more
Insider Secrets
Holiday Gift Guide

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