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CNET Community help and how-to weekly newsletter
October 5, 2007
Dear CNET members,
Happy Friday folks! I hope this newsletter finds everyone well! For those of you who are new subscribers to the newsletter, I welcome you. Now before I start off on this week's topic on tips on how to stop and prevent spam, I wanted to let you know that each week I receive well over a hundred e-mails from members requesting that their question be presented for the Community Help & How-to Newsletter. However, as much as I'd like to present them all, I can only present one question a week. And for those questions that come to me in urgency for help, my biggest recommendation for you is to post your question in the CNET forums. In our forums, we have hundreds of helpful and knowledgeable community members and many volunteer moderators willing to spend time to give advice and help give you direction on your problems. These forums were created for you to use and share your knowledge by helping one another out. So give the forums a try. Now let's tackle some spam issues!

Oh boy, do I hate spam! But over the years, I've grown to tolerate it much more. Even being as careful as I am, it is almost inevitable to stay clean for long, as e-mail spammers get more and more sophisticated. I've done a simple test in the past where I created an online e-mail account, never used it once, and over a period of time spam still found its way to the in-box. Yes, it's frustrating, but the good news is that now there are many more antispam tools readily available at our disposal: tools and filters from our ISPs, free or paid utilities, spam filters in Web-based e-mail clients. However, beyond all of the tools available to block and filter out spam, I think the most important aspect of spam prevention starts with educating ourselves by not being placed in a position where we will be the target of spammers in the first place. And in my book, a good rule of thumb is to treat your e-mail address as if it was your home address. If you don't want people to find out where you live, don't give it out.

But I'm going to stop right here with my half-cent worth, because this week our members came through in a big way with more than 150 contributions and tips, ranging from how to prevent e-mail spam to recommendations on utilities to lessen the amount of spam received. It's all good stuff! Here are a few selected answers to start you out with. And if you have any additional advice for our members, post it in this week's discussion thread. Have a wonderful weekend everyone!

(BTW folks, I'm sorry about the confusion over last week's hard drive poll. I goofed and published the wrong poll question. Anyway, to make up for it, I have included the poll again in the newsletter. Again, my apologies.)

Cheers!
Lee Koo
Manager, CNET community


Got suggestions? Send me an e-mail:
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Member Question of the Week
Q I'm not what you would call an experienced user, and this is the first time I've encountered this problem. Is there any way that I can get rid of a whole list (was recently on holiday for a month and there were 350 of these!) of spam from people (all seemingly with real names!), wanting to increase the size of my xxxxxxx, give me my winnings from lotteries, sell me cheap pharmaceuticals, give me a new mortgage--and a whole lot of other stuff. I delete them without opening them and wonder if I shouldn't open them to find an unsubscribe button? Is the only solution to change my e-mail address? I've had this one for a long time, and that might create some interesting glitches. It's only within the past couple of months that these delights have been showing up, and it seems to be increasing at a horrifying rate! How did this all start? What can I do to stop it? Any suggestions? Thank you!
Submitted by: Jo B.
Vote for the most helpful answer
Vote Below are the answers we've selected for you to vote on. Click on the title to read the answer by the member. Here are the selected submissions grouped in one post.

Time to vote! Now that you've read our members' answers, which would you consider the most helpful? Click on the button to weigh in on the decision.
(Note: Below is the section to vote, please read the individual answers above before casting your vote below.)
 Answer by member Wolfie2k5
 Answer by member waytron
 Answer by member Uncle Buck
 Answer by member redking44
For the member whose answer was voted the
most helpful by our community, we will send
this member some cool CNET branded gear.

Most helpfulPrevious week's Q&A
The votes are in! Below is the answer voted most helpful by our community to last week's question.
Q Hello, I am not what you would call a computer geek by any means, but I'm also not afraid of the computer and love to learn about its inner workings. I installed a second hard drive to my new computer (the second drive was from my old computer, 5 years old). I made it the slave drive and reformatted it. I just wanted to use it for backing up. My problem is...sometimes when I turn the computer on, I can see it as the "E" drive and I can access it. Other times I turn the computer on and it isn't visible to me so I can't access it. However when I use a program like Winaudit or Fresh Diagnose it shows up in there. I also have an external drive, and it always appears visible. What could be going on--I need to see the drive. My computer is an E-machines T6216 with XP Home. Thank you!
--Submitted by: Wendy B.

Q Read all our members' contributions
Thanks to all who contributed!
Community Buzz
Each week we take a look at topics discussed in the forums.
Have fun and enjoy!

More from the forums
Check out next week's question:
Q Hi, I have a question for you guys. I am not sure which model of Panasonic plasma HDTV I should buy with Viera line. The 50 inches with 1080p (TH-50PZ700) or the 50 inches with the 720p (TH-50PX75). Will I see a difference in screen quality from the 720p to the 1080p if I only use the HDMI cable from a regular DVD player 480P to upconverting the signal?

I know for sure that with a Blu-ray or HD DVD the difference will be day and night but like I said if I only use the 480p DVD player will it be worth to spend that money on 1080p.

Since I am not going to buy a Blu-ray or HD DVD player soon because I don't know know which format will survive. I am only going to use a DV with the HDMI connection to upgrade the signal from a basic 480P DVD player to hook up my plasma TV. Any help here is appreciated!
--Submitted by: Yves L.

We feature a new question every Friday, and if you have the answer for our member, you can submit it above. If your submission is picked by our members as the most helpful answer, you'll receive some cool CNET branded gear.
Check out our previous Community newsletters here.
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E-mail us on one of our upcoming topics:
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Need help right away? Don't wait for us, come and join our lively community forums for all the tech help and how-tos.
How much e-mail spam in a day do you get in your in-box?
(Please click on button to vote)

 Nada, Zilch, none!
 1-10
 11-50
 51-100
 101-300
 300+
 Too many to count!
Which brand of hard drive do you trust most?
(Please click on button to vote)

 Fujitsu
 Hitachi
 IBM
 Maxtor
 Samsung
 Seagate
 Western Digital
 Other
 I have no idea
Simple question, simple answer
Help your fellow members
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