Your monitor swivels 360 degrees on its own and starts cursing at you. Your keyboard is typing "all work and no play makes Dell a dull boy," over and over.
There's no doubt your PC is possessed by demons. But when you try to exorcise them, you run into something even scarier: technical support. Be afraid, be very afraid.
Getting help with your PC problems can be a regular horror show. Operating system manufacturers slough off product support to hardware makers, who offer the bare minimum of help or point the finger at third-party products. Software vendors try scaring you off by charging more for support calls than they do for their products. Call-center lackeys offer monstrously bad advice--that is, when you can understand what they're saying.
Each day this week, we'll focus on a different tech-support nightmare and tell you what you can do about it. With a little help, you can save the day--and your computer--from the forces of evil.
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