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Tech Nightmares
eBay nightmares
By Dan Tynan and Christina Wood
(March 28, 2005)
MONDAY'S MONSTER (nightmare #1 of 5)
The product that wasn't there
  Rate this nightmare
How scary is this nightmare?
 Barney Rubble from The
Flintstones
(not scary)
 Barnabus Collins from Dark
Shadows
(somewhat scary)
 Barney the big purple dinosaur
(very scary)
You see a Louis Vuitton purse on eBay for a price too good to resist. So you win the auction, then you wait and you wait, but the purse never arrives.

Nondelivery of a product is the most common auction fraud. In Kansas last year, police investigated a woman who was selling designer purses on eBay she didn't actually have in stock. After collecting the money from an auction, she'd go online and try to find a knockoff purse selling for less than the winning bid, then send it on to the buyer. Much of time, though, she didn't bother, and the bidder got nothing at all.


CAN I MURDER THIS MONEY-STEALING MONSTER?
Yes!To ward off this bad dream, always follow eBay's first commandment: Know thy seller.
1. Check the feedback.


eBay's seller feedback page can help you tell the reliable resellers from the rip-off artists.
Never bid without checking the seller's Feedback Score. You'll find it in the Seller Information box in each auction. Once there, click "Read feedback comments" to see what other customers had to say about the seller. If someone is operating a get-rich-quick scheme--or is just lazy and disorganized--these comments will quickly reveal the seller's weakness. Look for a seller who's been in business for at least three months and has a positive feedback percentage of at least 96 percent. Scammers will find it hard to maintain a positive rating for that long.

2. Dig deeper. Click the seller's name on the auction page to get to the Member Profile, then click "Learn more about me." (Not all sellers provide this info, but if it's there, it will show up right below the "Add to favorite sellers" link.) Is there anything more than an e-mail address? If not, be wary. If there's a phone number, call it and ask a question about the product. Or simply click Contact Seller and send a message. According to the Internet Crime Complaint Center, the buyer knew nothing more about the seller than his or her e-mail address in most cases of nondelivery.

3. Buy from those you trust. If you've not bought from a seller before, see if that person is a member of PayPal Buyer Protection plan, which provides buyers $1,000 of protection against nondelivery and a host of other nightmares. Only sellers who have met PayPal's requirements--for example, a feedback score of at least 50, with at least 98 percent of your feedback deemed positive--can offer this plan.

4. Check your insurance. If you bought from someone not covered by the PayPal plan, eBay will refund up to $200 of the cost (minus a $25 processing fee). However, if you paid by credit card, check with your bank; some cards offer 100 percent guarantees against online fraud.


TalkBack
531 messages

Article discussion: Tech Nightmares: eBay nightmares


Latest post:

"Ebay should be called more appropiately ThiefBay,"
by Mark Parr (See profile) - January 12, 2008 2:19 AM PST
or JunkBay, because most of what I have gotten from there is really not what it's cracked up to be. or just flat out false advertising,or just plain junk. you file a complaint and ... (Read more).
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Date
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Whatgr8stuff changes name to Idnv

Watch out eBay people! Sharon Taylor who used the eBay seller name Whatgr8stuf h... (Read more)
by elvis pants (See profile) - June 20, 2007 12:01 PM PDT

Digital Camera Missing In Action...

I purchased a Digital Camera from an ebay seller (emilyandlily) with a high posi... (Read more)
by brucecohen777 (See profile) - February 15, 2007 8:11 PM PST

Sharon Taylor of EBAY Is a common Thug & Liar

I, too have been taken by Sharon Taylor and then victimized again by EBAY by vir... (Read more)
by chinesepimp (See profile) - December 12, 2006 10:01 PM PST

WHATGR8STUFF You should NOT buy from this clown!

I did a bid with this eBay seller called whatgr8stuff. Her name is Sharon Taylor... (Read more)
by elvis pants (See profile) - October 8, 2006 10:31 AM PDT

Check Who Posted the Feedback

I was bidding on an Apple iPod. So, before the bidding got too high, I decided t... (Read more)
by computer_dude (See profile) - June 20, 2006 9:23 AM PDT
5 out of 5 users found this comment helpful

Mistyelectronics on Ebay

I would watch out for Mistyelectronics as well. They leave negative feedback for... (Read more)
by tom hung (See profile) - May 21, 2006 10:54 AM PDT

ALERT!! SQUARE TRADE CHARGES YOU WITHOUT NOTICE!!

I saw the"One Free Month" offer on Square Trade and decided to try it for a
... (Read more)
by smartkat (See profile) - March 1, 2006 2:21 PM PST
10 out of 10 users found this comment helpful

ONLINE PETITION

I have started an online petition after ALMOST being shafted by these guys. I in... (Read more)
by jreindl1226 (See profile) - February 9, 2006 2:10 PM PST
0 out of 5 users found this comment helpful | 2 comments

ebay enables fraud

I was searching on ebay canada for "electronic drum".After all the results were ... (Read more)
by rumpledrumskin (See profile) - January 8, 2006 4:11 AM PST
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