

CNET slide show:
Inside Windows Vista beta 2
Microsoft releases the first public beta of its new Windows Vista operating system.
Slide 8 of 17
Automated help
Some FAQs also feature automated help. By clicking "Check the version of a driver," for example, then "Do it automatically," your desktop dims slightly as an illuminated arrow floats across the screen, showing you what you would click if you were doing this yourself. At several points the animation stops and a dialog box opens to request an answer before proceeding.