Verizon Online DSL with MSN
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Editors' rating: 1 2 3 4 5 6 7 8.5 9 10 best
The good: Very competitive pricing; solid performance; excellent customer service; scads of e-mailboxes and Web space; junk mail filtering. The bad: MSN and Verizon services are awkwardly cobbled together; a backup dial-up service adds to the cost; Mac users do not get MSN. |
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Review summary |  |
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Verizon DSL is low-cost and speedy and carries no cancellation penalty if you quit before the year is out. Look no further, if it's available in your area.
By Matt Lake, August 18, 2003
Some urban areas are getting crowded with broadband options, meaning that your buying decision must rest on price, performance, and features. Verizon Online DSL with MSN offers all three, in spades. Its $34.95-per-month service provides 1.5Mbps downstream and 128Kbps upstream for $15 less than our other Editors' Choice, Covad. Billing options are flexible; bills go either to your phone bill or a credit card. You get your pick of Internet interface, either a regular browser looking at Verizon's start site or the greater hand-holding of MSN. Verizon trumps Covad, too, by leaving off a penalty for early cancellation. All you do is return your modem or pay $99 to keep it. What's not to like?
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Quick facts
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| Software requirements and specs: | |
| OS | Windows 95 through XP; Mac OS 8-X (MSN service not available for Mac) |
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| Hardware | USB or 10Base-T (Ethernet) interface |
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| Telephone service | Verizon |
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| Self-installation | Yes |
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| 30-day trial | Yes |
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| One year contract | Not required |
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| Cost | $34.95 (plus $8.95 for 20 hour dial-up service) |
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| Speed | 1.5Mbps/128Kbps |
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| 15 e-mail addresses | |
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| Web space | 10MB |
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| Dial-up | Yes ($8.95 extra per month, ad-hoc service available) |
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| IP addresses | Dynamic |
