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Desktop buying guide

The CNET editors' guide to desktops clues you in to what you need to know, from finding the type of PC that fits your lifestyle to catching up on all of the latest trends.


Protect your investment

The industry-average desktop warranty lasts one year for both parts and labor. Not all one-year warranties are created equal, however. Some companies will dispatch a repair person to your home if a problem can't be fixed over the phone or online; others offer only depot service, which means you must drop it off at a local service center or ship it directly to the company itself. If the warranty offers the latter, be sure to find out who pays for shipping. Also, check whether you need to save the original boxes for shipping; some warranties require this.

Many companies will offer extensions up to three additional years for an added cost. Whether it's worth it to tack on another year or two depends on your comfort level with making repairs yourself (or letting a friend or relative inside the case) and how much you spent on the system. For an experienced user buying a budget system, an additional $149 for a second year of coverage probably isn't money well spent.

Many problems can be fixed simply by looking at the included manual or by skimming a company's online-support pages. In our reviews, we try to give you an idea of how extensive the help information is with both printed and online resources.

For more information on hardware warranties, please see CNET's quick guide to winning the warranty game.



More desktop resources from CNET


Rich Brown, Dan Ackerman, and Matthew Elliott wrote and edited this guide. For more information on desktops in general, please visit our desktop center.