Q: What is your job? What does your company do (if you're using VoIP for business)?
A: Journalist/research. InnovationWorld surveys a variety of technology industries to identify companies expanding internationally. The organization is completely virtual, with 12 people working in offices in several states.
Q: Do you use VoIP at home, business, or both?
A: Business.
Q: Why do you use Internet telephony?
A: It is cheaper, and call quality is as good as switched telephony. I also find that IP telephony works when the PSTN is down, rare though that is.
Q: Where do you call?
A: All over the United States, Europe, and Asia.
Q: What's your favorite feature?
A: Vonage just works. I can use a telephone and connect to anyone with a telephone rather than having to run software on my PC. I've also used Skype, which is an excellent but isolated service that requires the people I want to call to install and use the Skype client.
Q: What do you miss from regular phones?
A: With Vonage, nothing. With Skype, connectivity to almost everyone I want to call.
Q: Any problems?
A: There is sometimes a tinniness in the audio when using a speakerphone.
Q: Any tips for other users?
A: No, it's just a phone.
Q: Would you recommend it?
A: Absolutely. We're saving around $15,000 per year on long distance as a small organization, compared to traditional telephone service.
MORE REAL-LIFE USERS
RAINES COHEN
Takes his Vonage router with him to consulting gigs.
Read my story
JAMES TUCKER
Wanted better business phone quality than a cell phone could offer.
Read my story
