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October 03, 2005, 4:20 PM PDT
Leave the Appleness to Apple
Posted by: Brian Cooley

I feel embarrassed for Dell as I read about the company's new effort to launch a line of so-called luxury products. Yikes, those are some tacky-looking products. Dell is like someone who is really smart and successful but still has no taste in clothes. You know who I mean--they're worth $100 million but wear Ecco shoes to a business meeting. The new "stylish" Dell machines show the same sad lack of style sense--which is a fatal flaw in a style product. Among consumer electronics companies, only Apple--and sometimes Sony--can pull this off. Dell needs to find another way to move its product mix into higher margin areas. Trying to equal the master marketer of style statements, Steve Jobs, is a dead end.

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October 03, 2005, 2:14 PM PDT
Web-based office apps
Posted by: Dorian Benkoil

Richard MacManus of ZDNet not only notes how business is moving to laptops from desktop computers, he also does a nice job of heralding the future Web-based office, in which applications are on the Net rather than computer-based. At the end of his piece, he runs through a list of Web-based solutions that are already out there for everything from word processing to spreadsheets, calendars, e-mail, and presentations.

Thanks to Dan Gillmor for pointing me to this one (though he thinks Web-based offices are 5 to 10 years out).

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October 03, 2005, 1:31 PM PDT
And the winner is...Netscape?
Posted by: Molly Wood

Firefox has reignited the browser wars. Opera is emboldened. Internet Explorer is weakened. And Netscape has a decent browser on the market. So decent, in fact, that it (and not Firefox, on which it's based) will ship on new HP computers. Could this whole browser thing just come full circle?

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October 03, 2005, 1:21 PM PDT
Google and CNET: friends again
Posted by: Molly Wood

Finally, I just noticed that Google is now speaking to CNET's News.com, despite promises of a yearlong freeze-out. (I suspect there may be someone into whom some sense was talked.) Well, golly, Google--what if News.com doesn't want to talk to you anymore? Just kidding, they totally do.

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October 03, 2005, 8:53 AM PDT
How to drive a small business nuts
Posted by: Dorian Benkoil

T-Mobile yesterday "upgraded" its BlackBerry Internet and e-mail service. This is exactly the kind of thing a small-business owner like me doesn't need. I had subscribed to the BlackBerry service from T-Mobile because it was priced well, I could add Wi-Fi hot spots to my account for a discounted rate, Bluetooth Internet service was included in the price, the service was fine, it worked internationally without chip-swapping, and so on.

T-Mobile warned me recently in a few e-mail messages that everything was changing as of October 2, and it sure has. I just spent about 25 minutes on the phone with a reasonably helpful woman (named Mace, she said) after being on hold for about 25 minutes, and she gave me some unfortunate news:

  • I told her that e-mail I haven't read is now being marked as read on my Web-based account (it forwards to the BlackBerry via POP access). She said she'd have to "escalate" the problem because she didn't have an answer.
  • I have to reenter filters I'd set up to keep certain e-mail from forwarding into the BlackBerry. In addition, I no longer can filter e-mail by size, which had been a great way to keep large attachments from clogging my device.
  • I had to go back into another Web-based account that also forwards to the BlackBerry and reconfigure one of the POP rules I'd already set.
  • The new Web interface is somewhat confusing, and not all the fields are explained. And I received error messages when I tried to change certain settings on both T-Mobile's Web interface and my BlackBerry.

    I could go on, but the bottom line is that I've had a frustrating drop in functionality from this supposed upgrade, and I'm spending a valuable chunk of time redoing settings I had already set.

    Word to vendors: If you're trying to capture more business from small-fry companies that may grow bigger, this is really not the way to go about it. I'm looking forward to the end of my T-Mobile contract in a few months, when I will gladly explore other services.

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  • October 03, 2005, 8:40 AM PDT
    Americans watch more TV than ever
    Posted by: David Katzmaier

    According to the latest research from Nielsen, Americans devote more time than ever to watching television. The TV ratings service attributes the all-time high in TV viewership per household per day--a whopping 8 hours, 11 minutes for the 2004-2005 season--to the increase in available channels and number of TVs per household. A couple of more nuggets from the report:   

    • The average individual watched 4 hours, 32 minutes of TV per day last season, the highest level in 15 years.
    • The average U.S. home now receives more than 100 channels of programming.
    • The average household watches 1 hour, 53 minutes of prime-time TV per day.
    • During 2005's premiere week for prime-time programming, an average of 62 percent of American households were watching TV.
    The press release and an Excel sheet documenting TV viewership from 1949 to the present is available on Nielsen's Web site. If you find these kinds of numbers as disturbing as I do, you may want to check out some TV alternatives at tvturnoff.org.

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