November 15, 2005, 6:05 PM PST
November 15, 2005, 4:01 PM PSTThese new 100-series LCDs will have height-adjustable stands, as well as panels that tilt and swivel. And since these monitors are made for business uses, they advertise a high 1,000:1 contrast ratio but a slow 20-millisecond response time.
We've looked at the LaCie 319 and the LaCie 321 and were very pleased with the image quality (though they're very expensive monitors). We're hoping that this new line will deliver a good balance of price and performance. The 19-inch LaCie 190 will cost a reasonable $429, while the 20-inch will cost $699. They'll be available from retailers in late November.
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November 15, 2005, 1:50 PM PST
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November 15, 2005, 6:32 AM PSTA joke video making the rounds of the Internet recently showed Microsoft engineers being zapped and poked by users frustrated with its software or applications.
Six Apart, a company that makes the TypePad and Moveable Type platforms for some of the most popular blogs, has taken a novel real-world approach, letting its users, its customers, decide how much to punish it for real. The company yesterday sent e-mail to customers saying that they could decide, based on the inconvenience caused them by recent outages, how many days of the service to get for free, from 0 to 45, like this:
This is intriguing because as a business, TypePad decided to deal with the uncertainty of knowing how much it'll be dunned and are leaving it up to an honor system, in which the company assumes its clients will tell the truth and take only what they're owed.
A true apology based on trust of customers. Wow. I wonder how it will affect the business in the long run. Positively, I hope.
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November 15, 2005, 6:24 AM PST"Thank you for your email. You should feel free to use Google Analytics on for-profit commercial sites. We are working to correct the unclear language during the signup process that suggests that Google Analytics cannot be used on commercial sites. Thank you for your patience."
Nice folks, and the answer that small-businesspeople want.
Meanwhile, I think this could be big in the space: lots of folks who could benefit from Web analysis but are hesitant to drop chunks of change on it can now get it. So I asked my friend Eric Petersen, an analyst at Jupiter what he thinks, whether folks will still pay. His answer: Yes, for service.
His answer is so cogent, that rather than paraphrase, I'm posting the whole thing here:
"Small-business owners who are interested in trying to figure out what is working and what is not on their Web sites but who have little or no previous investment (of time, money, etc.) in analytics will definitely benefit from Google's announcement. Free is good.
"Still, based on Jupiter Research's Framework for Business Success with analytics, the investment chasm is only the first hurdle that must be overcome. Companies who are serious about their online presence will still need to staff for analytics and figure out how to get the organization to use Web data to look forward, not backward. Historically speaking, these chasms are more easily crossed with vendor support--some hand-holding to answer questions and get dedicated resources (e.g., staff) up to speed.
"It's unlikely that Google will provide this level of hand-holding, I suspect. Their immediate problems are all about application support, not business analysis.
"The Google announcement lowers the bar and certainly puts more pressure on the existing (for-fee) analytics vendors, but I don't believe it wipes the industry out. When it's appropriate, I suspect that small-business owners will still see the value in contracting with a for-fee analytics provider to get more specific expertise and support than Google is likely to provide."
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