Isaac from Minneapolis
I bought a Zune.
Isaac, part 2
I hate Zune.
Tyler from Sacramento
I want Molly to quit--Urban Dictionary.
Jay from Philly
DHS reply to all fiasco.
iCrime
Apple is causing rising crime rates.
Excerpt:
*****
Scott Jagow: Violent crimes are on the rise for the first time in a
decade. The latest FBI statistics show an increase in robberies in
particular. Hmmm. Why would that be the case?
A new report from the Urban Institute has an answer: The iPod. I've had
mine stolen, so I'm not gonna argue with that suggestion. But let's
bring in our economics correspondent, Chris Farrell. Chris, how do you
explain this iCrime wave economically?
*****
Hmmm...Molly rant in 3...2...1...?
:o)
Best,
Shalin
My very first "well, actually"
Greeting Buzz crew,
I was glad to hear Molly make the comparison of lost digital music to
lost shoes. You see, I work at the iTunes Music Store Support. A caller
mentioned that, unlike the iTunes Store, you can't download your
purchases again from the Amazon store. He mentions that he went through
the Terms to find this. Well actually, he should have read the Terms for
the iTunes Store as well. No redownloading from there either. See
specifically Section 9a of the iTunes Store Terms of Service.
I'm constantly getting e-mails from people who say they should be
entitled to download their purchases a second time because they spent
$100, $300, or "I'm a good customer" (even though by getting what they
ask for has made them cost us money rather than earn us money) and it
baffles me every time. Molly finally said what I have been dying to say
for the past year. They wouldn't dream of going to Best Buy to ask for a
refund or replacement of all the CDs that got stolen or were lost, but
they ask us and expect it to happen. My attitude is, if that amount of
money is so much that you can't afford to lose what you bought with it,
you should secure it. You spend hundreds a year insuring a car against
loss, but these people can't be bothered to spend two bucks on CDs to
back up the hundreds of dollars worth of music because customers still
don't see digital music as a real product. Can you blame record
companies for thinking this isn't a real market?
You guys keep going on about how record companies don't get it when it
comes to taking digital sales seriously (and I agree) but I need to
point out that customers also don't get it; they don't seem to consider
digital content to be a real item, to be a product like any other. Until
they do, I can understand a businesses reluctance to change a business
model that has been making money for years. I'm beginning to suspect
that they're smarter than we give them credit for. I think that maybe
they're better at reading the psychology of the customer base than we
(meaning BOL as a group mind) are capable. We are spoiled by being a
group that actually knows about technology and how it works in the
world.
OK, a "well actually" and Molly-rant, I finally feel like a real part of
the Buzz Out Loud family.
Laserdisc skeet shooting
Hey Tom, Molly, and Jason (who might as well be an official member of
the Buzz crew now),
Why use the very large, expensive, and easy-to-hit laserdiscs as
improvised skeet when you can go down to your local Best Buy, Wal-Mart,
Target, etc. and pick up a couple handfuls of AOL CDs for free? They are
smaller targets so they are more of a challenge, and much easier to
throw without breaking. Also, Tom asked if the discs would break when
you shot them. Well, I've used them in the past as targets for my .22
and most of them shatter whenever you hit them. Thanks for keeping me
entertained at work.
- Jason from Birmingham, Alabama
Keithandthegirl.com
Brotherloverocks.com
