- Average user rating: 2.5 stars out of 20 reviews Back to product review
- My rating: 0 stars Write review
User reviews
-
13 out of 15 people found this review helpful
0.5 stars
"Buyer Beware of ALIENWARE Products"
Pros: One of the tech support people I spent hours on the phone with was nice-
Cons: The worst customer service in history!
Summary: (Sorry for the unintentional spam -I realzed ... read more
-
12 out of 13 people found this review helpful
1.5 stars
"HIGHLY OVER-RATED CUSTOMER SERVICE!"
Pros: OK Speed when not shutting down, BENQ 21" monitor is great, Creative sound system really rocks!
Cons: HORRIBLE CUSTOMER SERVICE (NON-EXISTANT!), VERY POOR SET-UP INSTRUCTIONS, NO KEYS SENT, GETS VERY HOT1....
Summary: THIS ALIENWARE AURORA 7500, THOUGH LOADED WIT... read more
-
7 out of 8 people found this review helpful
0.5 stars
"Order from them at your own risk."
Pros: I learned a lesson.
Cons: Lies. Lies. Lies
Summary: Aug 16, order place Aurora 7500 $4800 with mo... read more
-
5 out of 5 people found this review helpful
0.5 stars
"BEWARE REBATES! Customer service states 24 weeks for $600 rebate"
Pros: Top of line components. Not bad design.
Cons: Rebate scam (keep your money for 24 weeks). Some parts missing from order
Summary: Be aware of Alienware. Finding out the hard ... read more
-
4 out of 4 people found this review helpful
0.5 stars
Pros: It worked for a while
Cons: Alienware stays in business
Summary: So many mags write about how great Alienware ... read more
