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"Worst Laptop EVER!" on by ddspell
Pros: Small, stylish
Cons: This laptop runs EXTREMELY *HOT*. It heats up quickly. After a little over a year now and the WiFi no longer works. Vista can't find the built-in wireless any more.
Summary: Stay away from this laptop and HP or Compaq. I'll never buy another HP/Compaq laptop. You couldn't pay me to suffer through using this laptop. It has been an agonizing pain and the ONLY reason my wife has used it, is because of the good money we paid for it. I am so disappointed in HP over this laptop. Did I say that it runs *HOT*? It does. Extremely *HOT* *HOT* *HOT*!!!!!!
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"Bad Product." on by jaymehta123
Pros: Speakers, Buttons on the screen,
Cons: Touch interface ducks
Webcam doesnt work after some time
Wireless sucks big time stops in a time of 6 months
All over i say this sucksSummary: I have a HP TX1320Us which is a one of the most expensive laptop out there. I had got it Dec 2006 for 1300$.
I got the laptop and excitedly opened it and i see the wireless isnt working and the harddrive is making crazy noise and the laptop is over heating.
So i call HP and very generously they repair my laptop and send it back to me.
Guess what in 6 months i get the same issue again and now i am pissed and i call HP they agree to help me and they send me a box i send them a laptop and its been repaired. They promised me i will get my laptop in 9 to 12 business days its 14 business days and i didnt get the laptop i got pissed and they compensated by offering me a 4 year warranty. The laptop comes back the next day and i check eveything is working fine.
Than in 4 months the laptop starts acting funny over heating, wireless problem. I have to restart my computer again and again to start the wireless, one time its working and suddenly it stops and i have to restart than. First i had to restart the computer once in a 2 days than the time span got shorted 1 days and than every 3 hours and than it just stopped. Mean while i called HP everyday to talk to some one who can help but all of them wanted me to do trouble shooting and than they tell me to restart the comp and it starts working again. But than in 2 hrs again the same issue. So once i got really pissed and told a phillipono guy to send me a box to repair. He sends me the box i send it to repair i get it back in 5 days and open the box see everything working for forst 5 hrs than same problem again. I called them back and just fired them up. The supervisor was very rude with me and i wish i remembered his name. My case was escalated to the case manager and she (April Naylor) helped me understand everything and took care of my issue. I liked the way she handled my call. She issued me a replacement and that made me releived that i dont have to deal with any more issues of this laptop any more. So now i am still waiting on April Naylor case manager to provide me with a Order number or a tracking number and my laptop is almost going to die i can feel it. I called her a couple of times but i am not able to get hold of her its disturbing. I dont have her email address nor can talk to her on the phone as shes to busy!
She says i should get my new laptop by December 5 2008 and i am in such a problem i have no laptop and without laptop i am in deep trouble ad i take virtual classes and work from home too so my complete work is dependent on laptop. I hope they understand it.
Well more than this i also told April to transfer my 4 years warranty to the new laptop and she has agreed + I want to talk to her and let her know i have bough a windows vista ultimate so can i install that on the new laptop which i get.
I am really disappointed in the service HP provided me i have almost bought 9 laptops from HP in last year and a half cause my brother runs a business and he buys frequently and i always suggested him to get HP. But after getting so many problems from HP i am certain i wont push any one else in to this mud slide cause it will be a bad karma for me.
DISAPPOINTED! Lost 2 Customer and regular business from them!
HP - "Just do me a favor don't loose any more customers". -
"Generates heat, My mother board power unit failed 4 tim" on by dileep_verma1
Pros: light weight, touch screen
Cons: Generates lot of heat, Vista OS makes it too slow, Hangs many times. If it hangs for the sake of heating up it will turn on again after cooling only
Summary: Don't go by size and look take a proven model whihch is maintenamce free. Thanks
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"WACOM-enabled screen?" on by ezranj
Pros: dont know
Cons: don't know
Summary: what is WACOM-enabled screen mean
HP Pavilion tx1320us user reviews (Turion 64 X2 TL-60 2GHz, 2GB RAM, 250GB HDD, Vista Home Premium)
Where to Buy
Pricing not available
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