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- Average user rating:
- My rating: 0 stars
Full user review
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2 out of 3 people found this review helpful
1.5 stars
"Disappointed"
Pros: Nice Appearance, Ergonomic keyboard and mousepad
Cons: Did not work out of the box. The fax/modem was defective and the machine could not even be registered to get service support.
Summary: This is my worst buy. I needed a reliable computer because we had a tornado strike our home and i can only correspond with the Insurance adjuster via Inet. My tower computer was fried by power surges when electric wires to house were snapped together, and i needed immediate help. Tiger direct shipped it to me post-haste but then it did not work. Tiger Direct promised to send me a PMC slot compatible modem, but shipped the cheapest tower internal modem in their inventory. I called back to tell them they had shipped an incompatible modem. They promised to send another (correct modem) right out.When i checked back with them, some manager had said that they could not ship another one until the incompatible unit was received back. I just gave up and returned the unit to Gateway. I am unhappy with all concerned. Tiger Direct is NOT my store anymore.
- 1 reply to this review
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I appreciate your comment on the lack of help from said online store.... but you failed to review the laptop in general. Performance aside from the modem? Reliability? Price good? No, that doesnt matter, because one part was not perfect. Typical Consumer.
