I've been a big fan of the free screen-sharing software CrossLoop ever since I originally tried it back in November 2006. Basically, CrossLoop lets any two users share a desktop. One PC "hosts" the CrossLoop session and the other "joins." The computer joined to the host can see and control everything on the host PC's desktop. CrossLoop is still in beta release, but I think it's an excellent no-hassle solution for low-budget tech support.
I recently gained access to a new private beta of CrossLoop 1.1, the first major update to the software since its initial release. The past year has seen CrossLoop mostly expanding its localized language support, so it's refreshing to see some improvements to the program's feature set. There are only a few new features, but they are rather essential additions.… Read more