Dinged for poor customer service in the past, AT&T has been staging a rebound.
The carrier scored a grade of 69 out of 100 this year in a report out today from the American Customer Satisfaction Index. That proved to be a 5 percent boost from 2011, putting it on par with T-Mobile, which lost 1 percent.
Customer satisfaction was low for both AT&T and T-Mobile last year amid all the merger troubles, but AT&T at least was able to recover.
"AT&T is within striking distance of the industry lead for … Read more