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The 411: Cheap prepaid plans

Welcome to the 411, my column answering all your questions about cell phones and cell phone accessories. I receive plenty of questions about these subjects via e-mail, so I figured many of you might have similar queries, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at nicole.lee@cnet.com. If you prefer to remain anonymous, let me know in the e-mail.

Question: I have a question about your 411 article on Android syncing. I have two Gmail accounts, do you know if that is handled well by … Read more

The 411: Traveling with Android

Welcome to The 411, my new Q&A column answering all your questions about cell phones and cell phone accessories. I receive plenty of questions about these subjects via e-mail, so I figured many of you might have the same questions, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at nicole.lee@cnet.com. If you prefer to remain anonymous, let me know in the e-mail.

I was wondering if you could recommend a good Android Phone with GSM capability as I travel internationally extensively.  The Evo 4G and Incredible are both CDMA, so I am unable to buy due to that. Your advice on the matter is much appreciated. -- Chaitanya, via e-mail.

That's a good point, Chaitanya. As much as we praise the HTC Evo 4G and the HTC Droid Incredible, we have to admit they are not very useful when traveling abroad. When traveling, we still prefer GSM phones, especially those with quad-band support. Luckily for you, there are several good GSM Android phones, such as the HTC Aria for AT&T and the MyTouch 3G Slide for T-Mobile.

However, perhaps my favorite choice for international travelers is the HTC Nexus One. You can buy the Nexus One unlocked, so you can use it with T-Mobile or any other GSM carrier. You might not be able get 3G data speeds with it, as T-Mobile has a different 3G frequency than what other carriers' use, but you can still make and answer calls. While the Nexus One may not be as flashy as some of the newer Android phones are, it's still a solid handset with a nice screen and decent performance. Also, Google tends to push Android firmware updates to the Nexus One first, so it's nice to get the new OS features and fixes first.… Read more

The 411: Prepaid phones

Welcome to The 411, my new Q&A column answering all your questions about cell phones and cell phone accessories. I receive plenty of questions about these subjects via e-mail, so I figured many of you might have the same questions, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at nicole.lee@cnet.com. If you prefer to remain anonymous, let me know in the e-mail.

I am looking for a pay as you go plan with a phone that will last. Can you recommend one? My intent is to keep the cost down to below $20/month with basic texting and calling/receiving calls. -- Sudeep, via e-mail

Since you're looking for a phone that will last, I would recommend a rugged handset that's military-certified to take a beating. Luckily, Boost Mobile offers a number of those. One of the more recent ones is the Motorola Clutch i465, which is rather compact and sports a QWERTY keyboard. It does cost around $80, but remember that's without a contract. As for the monthly plan, Boost Mobile doesn't offer flat rates quite that cheap, but Boost's Pay As You Go option costs 10 cents per text message, and 10 cents per voice minute. If you don't use the phone a lot, you can easily make it under $20 a month.

I live in the Bay Area and I'm planning on buying a prepaid phone but don't know which one has the best features and phones for me. I'm looking for a plan that will let me text, call, use the Web for a CHEAP price, and I'm looking for a good music phone, with a music player and FM RADIO, what is the best plan for me? I send around maybe 130 txts a month, talk around 100 minutes a month, and browse the Web A LOT. What/which plan, phone, and prepaid carrier would be the best option for me? -- ST, via e-mail

I tried looking for a phone that satisfies all your requirements and it was quite difficult.… Read more

Smartphones come to prepaid wireless market

The price of owning a smartphone is getting a lot cheaper thanks to some new aggressive plans from prepaid wireless companies.

Boost Mobile and MetroPCS have already been offering smartphones as part of their prepaid wireless plans. And over the next several months, other competitors, such as Leap Wireless' Cricket brand and Virgin Mobile will be adding smartphones to their lineups.

For years, the post-paid business model has dominated the U.S. cell phone market. Consumers signed lengthy contracts and wireless providers subsidized phones to the point where some handsets are even free. Meanwhile, the prepaid market in the U.S. was largely left to consumers who were young, price-sensitive, or considered credit risks. These customers paid for their cell phone service in advance and they bought the phones outright without any subsidy.

Prepaid smartphone offerings The prepaid market is heating up, as smaller wireless operators add smartphones to their lineup of prepaid devices. Major prepaid service providers Smartphone Service plan cost per month AT&T Not offered Not offered Boost Mobile (Sprint Nextel) RIM BlackBerry Curve 8330 ($249) $60 for unlimited voice, data, texting, and e-mail Cricket (Leap Wireless) Kyocera Zio (Android OS)* Not available RIM BlackBerry Curve 8530* Not available MetroPCS RIM BlackBerry Curve 8330 ($349) $60 for unlimited voice, data, texting, and e-mail Samsung Code (Windows Mobile OS) ($249/$174 with summer promotion) $50 for unlimited voice, data, texting, and e-mail T-Mobile USA All T-Mobile smartphones can be prepaid through FlexPay/Average price $400 $60 for 500 voice minutes, and unlimited data, texting, and e-mail (This includes all T-Mobile Android phones, Windows Mobile, and BlackBerry devices) $70 for 1,000 voice minutes, and unlimited data, texting, and e-mail $80 for unlimited voice, data, texting, and e-mail Tracfone Not offered Not offered Verizon Wireless Not offered Not offered Virgin Mobile USA (Sprint Nextel) RIM BlackBerry Curve 8530** ($299) $35 for 300 voice minutes, and unlimted texting, data, and e-mail RIM BlackBerry Curve 8530** ($299) $50 for 1,200 voice minutes, and unlimited texting, data, and e-mail RIM BlackBerry Curve 8530** ($299) $70 for unlimited voice, texting, data, and e-mail *Leap Wireless has announced that it will introduce two smartphones for the Cricket service in the second half of the year. Pricing information is not yet available. **Virgin Mobile USA has announced that it will be offering the BlackBerry Curve 8530 starting May 23. Consumers can preorder it now. Source: CNET research

Tough economic times have enticed many consumers to cut costs and sign up for cheaper prepaid plans. According to a recent study released by the New Millennium Research Council, a Washington, D.C.-based think tank, new prepaid wireless customers exceeded the number of new contract subscribers who signed up for service in the fourth quarter of 2009. This is the first time that prepaid services have outsold post-paid or contract services, the group said.

But cheaper cell phones only go so far. One of the biggest challenges facing prepaid wireless operators is the fact that they have lacked cool phones. For the last few years, AT&T and Verizon Wireless, the nation's two biggest cell phone providers, have used exclusive deals with cell phone makers to win customers. AT&T has the iPhone. Verizon Wireless has the Motorola Droid. But providers like Leap Wireless and Virgin Mobile were left offering basic-feature phones.

That is changing. Prepaid operators are now adding smartphones to their product portfolios, which will open the market to a new set of customers and could possibly spark a price war.

"Adding smartphones as an option in prepaid means that prepaid is no longer a compromised offering," said Neil Lindsay, chief marketing officer for Sprint Prepaid products. "Now we will be able to offer a range of products and applications that customers want, so we can compete better with traditional post-paid services."

Offering smartphones on prepaid service plans is especially important because smartphones are the future of mobile. The growth in sales of these Web-enabled devices is outpacing that of traditional-feature phones. Within the next few years, smartphones are expected to overtake traditional cell phones in terms of shipments. As consumers make the switch from feature phones to smartphones, prepaid wireless companies want to capitalize on these upgrades by offering more affordable plans than the bigger wireless providers offer.

"Smartphones unlock part of the market for us," said Al Moschner, chief operating officer of Leap Wireless. "We are trying to remove barriers. And the lack of advanced phones for a post-paid customer to become a prepaid customer was a significant barrier. Our strategy is to continue to add functionality and applications and give consumers choice so they can decide."

More smartphones in '10 Leap Wireless, which sells its products through the Cricket brand, plans to offer at least two new smartphones by the end of the year: the BlackBerry Curve 8530 and the Kyocera Zio, which runs the Google Android operating system. Moschner said Leap may add a second Google Android phone to its mix near the end of the year.

Other providers have already begun offering smartphones in the prepaid market. MetroPCS has been selling the BlackBerry Curve 8330 and the Samsung Code, a touch-screen Windows Mobile phone. Boost Mobile, owned by Sprint Nextel, sells the BlackBerry Curve 8330. And Virgin Mobile, also owned by Sprint Nextel, will begin selling the BlackBerry Curve 8530 starting Monday.

The downside for consumers is that these phones are not subsidized, meaning they must pay the full retail price for the devices, which varies from about $250 to $350. Promotions are often available, though, and consumers can get certain phones for much less.

The upside of the prepaid model for consumers is that the service plans associated with the phones cost much less than comparable post-paid plans from the big carriers. Take the BlackBerry Curve offered on Boost Mobile and Virgin Mobile as an example. Verizon Wireless is running a special promotion, and the BlackBerry Curve costs only $9.99 with a post-paid plan. Buying it from Boost will cost $249 and Virgin Mobile is charging $300.

Even though the hardware cost is much lower with Verizon, Boost and Virgin Mobile are offering service plans that cost at least half as much as Verizon's plan. Boost's smartphone plan costs $60 a month and includes unlimited voice, Internet access, text messaging, and personal e-mail. By contrast, Verizon charges $120 for the same set of features for the same BlackBerry phone. … Read more

Sprint and Wal-Mart offer cheap prepaid plan

Sprint Nextel is teaming up with Wal-Mart to offer a new prepaid mobile phone service for consumers who don't use their cell phones much.

On Thursday the No. 3 wireless operator in the U.S. announced the new Common Cents prepaid mobile phone brand. This new plan charges customers 7 cents per minute for phone calls and 7 cents per text message. Wal-Mart plans to offer the phones, which will range in price from $20 to $70, in more than 700 stores. And it will sell the devices next to another low-cost prepaid brand, Tracfone, which uses Verizon Wireless' … Read more

Sprint improves, but still sees losses

Sprint Nextel's road to recovery is paved with many potholes.

The company did beat analysts' expectations for the first quarter of 2010, but high-value customers continued to depart, albeit at a slower rate. And its financial losses in the first quarter widened.

Sprint lost 578,000 postpaid customers who are on a contract and pay monthly bills. This beat expectations, as analysts had expected the company to lose about 623,500 customers, according to Reuters. A year ago, Sprint lost 1.25 million postpaid customers.

The company's net customer loss, including prepaid customers, was 75,000. A year … Read more

Subscriptions to slow for AT&T and Verizon

As the percentage of Americans who own cell phones approaches 100 percent, analysts predict that the two biggest wireless providers in the country will have a harder time selling new cell phone contracts to high-value subscribers.

AT&T and Verizon, which are announcing first quarter earnings this week, are likely to see slower growth of contract customers, analysts say. AT&T reports its quarterly results on Wednesday and Verizon reports the following morning.

Wireless operators typically add fewer customers in the first quarter, since many consumers buy new phones during the busy holiday season. But analysts say they … Read more

Prepaid wireless outpaces contract services

Cash-conscious consumers are flocking to prepaid month-to-month wireless phone service in lieu of contract-based plans.

A study released by the New Millennium Research Council, a Washington, D.C.-based think tank, last week said new prepaid wireless customers exceeded the number of new contract subscribers that signed up for service in the fourth quarter of 2009. This is the first time that prepaid services have outsold post-paid or contract services, the group said.

New prepaid cell phone subscribers accounted for almost two-thirds of all 4.2 million cell phone subscribers that U.S. carriers added in the fourth quarter of … Read more

Virgin Mobile ending its postpaid service

As part of Sprint's acquisition of Virgin Mobile, the carrier will cease providing postpaid service by May 25 of this year. While current Virgin Mobile postpaid subscribers won't be automatically transferred to Sprint, the company is giving a whole bunch of incentives for people to switch over. They include a $50 credit toward a Sprint postpaid handset with a new two-year agreement and an additional $150 off handsets as part of Sprint's new customer offer. Plus, Sprint will waive all activation fees.

Virgin Mobile began its outreach effort to existing postpaid customers as early as March 1, … Read more

T-Mobile boosts prepaid market, loses subscribers

T-Mobile USA gained ground in signing up new subscribers during the fourth quarter, but much of the surge came from its prepaid business.

T-Mobile USA parent company Deutsche Telekom reported earnings on Thursday. The U.S. carrier, the smallest of the big four nationwide carriers, said it added a total of 371,000 new subscribers in the fourth quarter. This is an improvement over customer losses from the third quarter. But it's still lower than customer gains the company saw in the fourth quarter of 2008.

In total, T-Mobile USA now has 33.8 million subscribers, up from 33.… Read more