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Netflix fixes streaming-video glitch

UPDATE: 3:29 p.m. PT: To include Roku's statement.

Netflix, the Web's top video rental store, has corrected a glitch that has plagued some customers of the company's streaming-video service for several weeks, Netflix said Friday.

Beginning in mid-November, owners of Roku's Netflix Player and Microsoft's Xbox 360 began complaining on Web forums about seeing dramatic drop-off in video quality and long buffering delays, which prevented them watching films.

This was the first setback for Netflix's streaming service, which has won accolades since last spring when the Roku box made its debut and … Read more

Some Xbox owners see poor-quality Netflix streams

Some owners of Microsoft's Xbox 360 who have signed up to receive movies via Netflix's streaming movie service have seen the same loss of video quality as owners of Roku's Netflix Player.

A mysterious glitch has been hobbling video streams distributed by the two set-top boxes for at least two weeks, said a source close to Netflix on Thursday. The problem is the first setback for Netflix's streaming, which has won accolades since the $99 Roku box debuted last spring. Microsoft, LG Electronics, and Samsung followed with their own set-top boxes featuring Netflix's service. Microsoft … Read more

What's causing video glitches at Apple, Netflix?

Some Apple TV owners have complained for several weeks that it takes much longer now to download and playback high-definition movies.

"I started downloading an hour back and it says it will take two hours," wrote someone with the user name Reachg. "It's already 25 percent downloaded but it's not letting me play. In the past I was able to play the movie in 10 minutes max...seems something is happening."

The complaints at Apple's forums first appeared on November 14. That was the day after Roku, maker of the Netflix Player, notified customersRead more

HD streaming added to Netflix-compatible Samsung Blu-ray decks

As expected, Samsung has added support for HD streaming of Netflix video to its BD-P2500 and BD-P2550 players. The upgrade is available as a free firmware update (players should automatically prompt users to install the software update, or DIYers can download it from Samsung's support site and burn it to disc). Still no word on the promised DTS-HD Master Audio support for these players, but that will likely come in a subsequent firmware update soon.

The Netflix HD catalog is currently just a fraction of Netflix's streaming selection (300 titles out of around 12,000), but it will … Read more

Roku Netflix Player suffers mystery glitch

The Netflix Player by Roku, which enables owners to watch streaming Web video on their TV sets, has received plenty of applause from pundits and owners since debuting last May. But the box now faces its first major challenge.

Customers from around the country have been "experiencing inexplicable loss of video-streaming quality," for at least three weeks according to Roku's engineers, who have posted comments at the company's Web forums. Device owners have posted complaints to the same forums about receiving less than half of the video quality they've had in the past. One user told CNET that the video stream is now "unwatchable."

Tim Twerdahl, vice president of consumer products at Roku, told CNET News on Monday that the company is still unsure about what exactly triggered the problem, but he said indications are it originated at Netflix. Twerdahl added that the problem likely affects Netflix's other boxes as well as Roku's player.

"All we know is Roku didn't make any changes," Twerdahl said. "This is not a box problem. We know from some reports that this seems to be correlated with a change in Netflix's content distribution network (CDN), and Netflix is trying to figure out what the issue is." … Read more

Blockbuster goes on-demand with new set-top box

When 2Wire introduced its MediaPoint set-top box just two weeks ago, we told you that "it'll be a matter of weeks--if not days--before you see a yet-to-be-named service provider offering its own version of the MediaPoint, possibly at a sub-$100 price point." The curtain has been pulled back, and that initial provider turns out to be Blockbuster Video. For a limited time, the once-dominant movie rental chain is offering its version of the MediaPoint box for just $99, which includes a credit for 25 movies--effectively making it free. … Read more

Blu-ray market share on the decline?

Blu-ray players may have fallen below the $200 mark, but according to new numbers from Nielsen VideoScan, Blu-ray's market share in the video disc market has slumped in the past week. While Nielsen releases its numbers on a week-by-week basis, and a one-week decline isn't a huge deal, this could indicate a rough holiday season for Sony's hi-def format.

If you've been keeping up with us, you already know that this comes as no surprise. Except for home theater enthusiasts, most buyers are fine with the video quality (and affordability) of DVD. Factor in the floundering … Read more

Buzz Out Loud 817: 3.85G coming soon!

It's an exciting time to be in the market for a confusing incremental upgrade to your wireless broadband speeds, especially if you're into white space. Donald Bell joins the cast today for a rollicking discussion that includes a trifecta of unexpected good news for actual consumers. It's very exciting. Especially the part about the giant human smiley face in Russia. Listen now: Download today's podcast Episode 817

Judge declares mistrial in RIAA-Jammie Thomas trial http://blog.wired.com/27bstroke6/2008/09/not-for-publica.html http://news.cnet.com/8301-13578_3-10050757-38.html

DoJ agrees: IP enforcement bill is a … Read more

Roku wants to stream everyone's content

It's been known for a while that Netflix and Roku's four-month-old relationship isn't exactly a monogamous one. But it looks like Roku is hoping to play the video-streaming field even more than we initially thought.

Roku makes the $100 Netflix Player, which enables customers to stream movies from the Netflix site to their TVs. It's a product that could be a hit, if only Netflix could secure partnerships with more of the major movie houses and seriously beef up its "Watch it Now" library.

But Roku isn't waiting around for Netflix to make … Read more

Buzz Out Loud 778: Google, get off my lawn!

According to Google, there's no such thing as complete privacy. And while we tend to agree, we don't necessarily think that should mean Google can drive up into the driveway, take pictures of the inside of our houses, and put them on the Internet. Maybe we're just not all on the same page. Also, new Mac notebooks and iPods are likely coming soon, along with, but not related to, a new Internet.

Listen now: Download today's podcast EPISODE 778

Apple Warns of iPod, Mac drought http://www.techtree.com/India/News/Apple_Warns_of_iPod_Mac_Drought/551-91696-615.html

GENI To … Read more