The trash in OS X is generally used to delete items, but because items can be placed in the trash without being immediately deleted, people commonly end up storing items in the trash. When this happens it may be difficult to remember exactly where the items originated from on disk, so if you empty the trash and then need to recover a document it may be difficult to locate it using Time Machine. You can use Spotlight searching from within Time Machine to try to locate the file (using Quick Look to help this procedure); however, there are times when … Read more
While rare, sometimes after updating OS X either with an upgrade or with an intermediate patch users have found that an account on the system may no longer be accessible. This may be because the system refuses to accept an account password, or because the account no longer appears. While such problems may have you initially consider reinstalling OS X and restoring from a backup, you may be able to fix the problem without doing this.
Missing accounts after an update Local account information is stored in the system's directory database (located in the hidden /var/db/local/ folder), … Read more
If you regularly use specific applications, or access certain documents or locations in OS X, you can take advantage of the system's log-in items feature to make these items available to you whenever you log in to your system. For instance, folks who regularly use Mail and Safari might wish to have these programs open automatically when they log in. While launching applications is the most common use of the log-in item list, it can be used for quite a bit more.
Setting up log-in items Setting up and managing log-in items is easy. To do it, go to … Read more
Apple has released an update to iTunes, which in part addresses a couple of prominent hanging issues that iOS users have experienced when using the program with iPhone and iPad devices. In addition the update fixes a problem in which video previews in the iTunes store skip during playback.
The update (version 10.2.2) should be available via Software Update, but is also available as a 75-78MB standalone download for OS X and Windows systems. If you do not already have iTunes installed, the latest version can also be downloaded from the iTunes Web site.
The full list of … Read more
Our utilities update report is a column on updates for Mac utilities that have been released in the past week. Though a utility can be any tool that helps you perform a routine task (including image manipulation and synchronization), our focus in this column is on bringing you those tools that help in troubleshooting Mac hardware and software problems. This week there were updates for some maintenance tools, a couple of hard-disk monitoring tools, and some file recovery and duplicate file management tools.
Apple's support discussion forum has been a popular location for Mac users to interact with and get help from other Mac users. Last year, Apple announced that the forums would be evolving into a new social-based site called Apple Support Communities, but for the past seven months there has been no further information about the changes, until yesterday when new the Communities site went live.
The new support site is now very user-centric and has a different layout and feel to it, so if you have frequently used the Apple discussions you might initially be confused by the changes. … Read more
While working with a client today, I uncovered a handy tip that could save you an extremely large amount of hard drive space on your Mac. My client had just purchased a new 13-inch MacBook Pro and had her information transferred from her old machine.
Shortly thereafter she began receiving error messages that her startup disk was full and that she needed to delete files on her machine in order to continue using it.
The first place I looked for extraneous files was in media folders. Typically, deleting video and high-resolution photo files will give the quickest relief to a … Read more
After installing the OS X 10.6.7 update, a number of people running nVidia Quadro 4000 graphics cards in their Mac Pro systems have found issues with performance problems, odd graphical quirks when scrolling or viewing video, and some problems with managing and running secondary displays.
MacFixIt reader "Alex" wrote in with such an issue:I'm experiencing full screen white flashes/screen redraws after invoking certain GPU targeted functions in PS CS5 and Final Cut Pro (latest)--averages about every 20-30 seconds--stops when above operations stop [using an early 2008 Mac Pro with a Quadro 4000]. … Read more
Microsoft released updates to Office 2011 and other Office versions earlier this week that provide a number of security updates to the program and are recommended installations for people running Office on their Macs. The updates seem to install fine on most systems, but a few people have contacted us and mentioned on the Office for Mac forums that they are experiencing problems with hanging or other errors when attempting to install.
If you are having troubles installing the latest updates, there are a few things you can try:
Turn off sync services in Outlook's preferences MacFixIt reader "… Read more
Users may find that kernel panics can occur when running system utilities like Time Machine when other programs are installed and causing issues. The problem can be narrowed to a third-party installation by booting in Safe Mode. If Time Machine runs properly in Safe Mode, an extension or program is causing your crashes.
Apple Support Discussions forum user BasementJack writes:Time machine Crashes (Kernel panic) when Run normally. When I boot in Safe mode, it runs fine. Is there a list of programs known to cause issues with Time Machine? If not where should I look? I assume my ID'… Read more