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In my previous blog posts titled "Disappointed with DirecTV" (part 1, part 2) I described the problems I've had getting my DirecTV equipment upgraded for compatibility with the company's new MPEG-4 satellite broadcasts.

Today, I'll be reviewing the centerpiece of this upgrade: DirecTV's HR21-700 digital video recorder (DVR).

Since there's a great summary of the features of this product in this PDF from dbstalk.com, I won't try to rehash all the details. But I do want to describe my experiences using this gizmo, and compare it directly to my older HR10-250 … Read more

I posted the general outline of my problems with a DirecTV upgrade a few days ago. Now for some of the details.

When DirecTV called me in February to talk me into upgrading my hardware, I had three pieces of equipment in operation: a dish antenna configured to receive signals from DirecTV's three older satellites, an RCA DTC100 HD receiver in my bedroom, and a Hughes HR10-250 HD TiVo DVR (digital video recorder) in my living room.

DirecTV made a simple offer: if I simply said "yes," they'd send out a professional installer with a new … Read more

DirecTV is in the middle of a long-planned upgrade to new satellite broadcast technology. The company has launched new satellites that use MPEG-4 video compression to carry an ever-increasing number of HDTV stations, both local and national.

I've been a DirecTV subscriber for many years. In fact, I signed up in 2000 because I wanted to take a look at the then-new RCA DTC100 HD receiver. I didn't even have an HDTV, but I did have a high-quality 21" CRT computer monitor that the DTC100 could drive. It wasn't good for large audiences, but for one … Read more

Zoho has added a new module to its suite of business apps: a complete Web-based human resources system called Zoho People. Not being an HR professional I can't tell how well or poorly it compares with things like Taleo, but a quick run-through impressed me.

The app is, as all HR systems must be, a relational database of people, jobs, and departments, with complex rules on who can see what. In the Zoho case, there's also a self-service module so employees and managers can update certain records without going through HR. Zoho People also has some nice Web … Read more

Some people (not us, of course) might think that this is the best invention since the "StealthSwitch." That ingenius device, as you'll recall, has a foot-operated switch that instantly hides whatever is on your screen when your boss happens to walk by at the most inopportune times.

The "Phantom Mouse" improves that concept by doing the same thing with a red emergency button that sits directly above the scroll wheel, according to Newlaunches. That way you won't have to frantically stomp around under your desk looking for a switch.

It's being marketed in … Read more

Although taxes aren't due until April, many people like to get an early start in step with the new year. Services from the two most popular digital tax-prep brands are available to try or buy, although state forms won't trickle in until mid-January.

As e-filing and online tax preparation become more popular, boxed applications and their Web-based counterparts offer most of the same tools and interface elements. As a rule of thumb, online products are ideal for one filer, while installed software can handle a bigger household. Although there are no revolutionary changes to TurboTax and TaxCut from … Read more

Marc West, CIO of H&R Block, keynoted this year's Open Source Business Conference, and gave excellent insight into why a multi-billion dollar financial services company has turned to open source to deliver innovation and better service to its customers.

InfoWorld just uploaded all the videos from the event today, which you can access here. Marc's keynote is available below.