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After it was spotted, Yeti-like, by a few eagle-eyed observers this spring, Facebook has officially launched its Facebook Questions product in a limited beta test--and it may have some big implications for the Web.

"Millions of people ask their friends questions on Facebook every day. What new music should I listen to? Where's the best sushi place in town? How do I learn to play the piano?" a Facebook blog post announcing the new feature explained. "With this new application, you can get a broader set of answers and learn valuable information from people knowledgeable on … Read more

We answer your questions about note-taking apps, facial recognition software and more.

This is the 411, my Q&A column answering all your questions about cell phones and cell phone accessories. I receive plenty of questions about these subjects via e-mail, so I figured many of you might have the same questions, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at nicole.lee@cnet.com. If you prefer to remain anonymous, let me know in the e-mail.

First off, thanks for your recent piece comparing the smartphone voice and data plans. Very helpful! My question pertains to smartphone flash drives. Most of the current smartphones allow the user to add storage via a flash drive, usually a microSD or SD card. When I read the review about the smartphones, I often see some kind of statement regarding flash memory that seems to indicate that their is a maximum amount of storage that a device will accept.

For example, the review of the HTC Tilt 2 says, "The Tilt2 has up to 32GB of expandable memory while offering 512MB ROM/288MB RAM." So my question is: is the maximum amount of flash drive space that a device will accept limited by the device itself (e.g., hardware/software limitations) or is it limited by the amount of flash card storage that is currently available in the market (referring back to the Tilt2, the device will accept a 64GB card when it becomes available)? -- John, via e-mail

As far as I know, the expandable memory limit is indeed limited by the device itself. So even if a 64 or 128GB card becomes available, you will not be able to use those cards in the phone. Perhaps the firmware of the phone might be upgraded to handle the new cards, but I'm not sure if that is possible.

Nicole, I'm a 56-year-old with big hands and bad eyes, so a lot of this smartphone technology is wasted on me. My office wants me to get a HTC Touch Pro2 (bigger screen and keyboard), but I'd prefer to use my Verizon cell phone as a Wi-Fi device to access my company's Web site and my e-mail account through the Web through my laptop. What would you recommend for me? -- Paul, via e-mail… Read more

This is the 411, my Q&A column answering all your questions about cell phones and cell phone accessories. I receive plenty of questions about these subjects via e-mail, so I figured many of you might have the same questions, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at nicole.lee@cnet.com. If you prefer to remain anonymous, let me know in the e-mail.

I'm looking into purchasing a new phone and possibly upgrading to a smart phone with AT&T. The hitch is … Read more

Trivia Millionaire is a basic trivia game that's modeled after the popular television show, "Who Wants to Be a Millionaire?" Unfortunately, the things that made that show so entertaining--the timing and suspense--are wholly lacking from Trivia Millionaire.

The program's interface is basic and sleek; it's also fairly intuitive, which is good, given the program's lack of Help file. Users are asked a series of trivia questions and must select the correct answer from four choices. When users are stumped, they can have the program eliminate two wrong answers, select an answer for them, or … Read more

Welcome to the 411, my Q&A column answering all your questions about cell phones and cell phone accessories. I receive plenty of queries about these subjects via e-mail, so I figured many of you might be wondering about the same things, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at nicole.lee@cnet.com. If you prefer to remain anonymous, let me know in the e-mail.

Hi Nicole, I'm thinking of upgrading my mobile phone in the near future. I've been a BlackBerry user for the past couple of years, and I've really given this thing a beating. I have dropped it more times than I can count, sometimes at a great enough velocity to send the battery cover flying well past the rest of the phone. What I am wondering is, how durable are today's touch-screen phones? I've heard that the Pre is particularly fragile. Are the OLED devices any better or worse? Would you recommend someone like me sticking with a non-touch device, since once you crack a touch screen, you are left with an expensive paperweight? -- Jay, via e-mail.

If you abuse your phone that much, I would say touch-screen phones are probably not the best for you. Touch-screen phones usually have a glass surface as the display, which, of course, is particularly susceptible to cracking. You might consider a durable case of some kind to prevent everyday nicks and scratches, though. There are also many manufacturers that make scratch-resistant screen overlays, like the Zagg invisible shields, for example. But if you're truly concerned, then yes, perhaps a more durable phone is in order. You can check out phones like the Sonim XP3 Quest or the Casio Exilim C721, both of which are rugged enough to withstand the elements. Check out our reviews of other durable phones, too, if you want more options.

I am due for an upgrade in October and was seriously considering a BlackBerry Tour on Verizon Wireless. The only thing is that I have big hands and while some people might laugh it makes for an uncomfortable experience on those BlackBerry devices. My question is this: Does RIM have any plans on coming out with a BlackBerry device that has bigger keys? Or am I doomed to never be able to use a BlackBerry device at all? -- Stu, via e-mail

RIM has been pretty consistent with the size and shape of its BlackBerry handhelds, so I don't think RIM will enhance the size of its keyboards any time soon.… Read more

Welcome to the 411, my Q&A column answering all your questions about cell phones and cell phone accessories. I receive plenty of questions about these subjects via e-mail, so I figured many of you might have the same questions, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at nicole.lee@cnet.com. If you prefer to remain anonymous, let me know in the e-mail.

Thanks to Bonnie Cha for her help with the first couple of questions!

I am thinking of getting the BB Tour or … Read more

Welcome to the 411, my Q&A column answering all your questions about cell phones and cell phone accessories. I receive plenty of questions about these subjects via e-mail, so I figured many of you might have the same questions, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at nicole.lee@cnet.com. If you prefer to remain anonymous, let me know in the e-mail.

I really don't like having to sign any cell phone contract. If I buy an unlocked GSM phone, can I just pop in a SIM card and it'll work automatically?--Siri, via e-mail

Technically, yes, but it depends on the phone. If you really want to ensure that you can use the phone anywhere in the world, you should make sure it is a quad-band phone that is compatible with all four GSM bands (850, 900, 1,800, and 1,900MHz). Also note that even though you can make calls with it, most phones require you to activate a data or messaging plan with your carrier before you can use features such as MMS or e-mail. Kent German, a CNET senior editor, recently posted a quick how-to on activating MMS on unlocked phones, and you can ask your carrier if your phone requires more detailed settings. For the BlackBerry, for example, you need to know the APN or Access Point Name for your particular carrier to access the Internet. Here is a handy guide on how to enable full Internet access on the BlackBerry along with APNs of some of the more popular cellular providers. If our readers have any more tips on other platforms, please let tell us in the comments.… Read more

The Web is arguably the best way to get your burning questions answered quickly. But finding online resources beyond search sites such as Google and Bing that will help you do that can be difficult.

Which services can you trust? Which will get you the best information? I've sifted through several question-and-answer Web sites, trying to find the most reliable services. Let's take a look.

Ask Me Help Desk Ask Me Help Desk has an extremely active community that seems constantly willing to answer your questions.

When you get to Ask Me Help Desk, you'll need to first click on the category that best matches your query. So if you want to ask a question about business or technology, you'll have to click on either option. From there, you can ask any question that might be related to a particular topic on the site.

Since the site's community is so active, it's likely that you'll find a question that someone has already posed that's either exactly the same as yours or quite close. If you still want to ask your question, you can, but I found in my queries that finding the right answer was made easy by quickly searching the site.

I asked several questions to see how the site performed on different topics. I asked how many dog breeds there were (about 400, according to the top answer), looked to see if anyone knew what HTTP stood for (Hypertext Transfer Protocol), and more. In almost every case, except for a medical question for which I'm still awaiting an answer, the question was already asked, and the answer was available on the site.

Ask Me Help Desk is a great service that will let you access answers for free. I just wish registration wasn't required to ask a question.

Askville Amazon's Askville is another take on the many question-and-answer sites on the Web. But unlike most of the other services, which allow you only to ask a question, Askville, which is free to use, will let you input details about your question to get a more desired response.

I found that when I used the detail option in my queries, I received the best response. I was able to ask the community a better question. For example, instead of asking how many dog breeds there were, I used the detail option to also ask Askville users how many terrier breeds are currently recognized by the American Kennel Club. It worked: there are 27 terrier breeds recognized by the AKC.

Askville's biggest issue is its design. It doesn't have a simple, easily navigable menu system like many of its competitors. Unfortunately, the site's front page is dominated by an enormous logo, a huge search box, and random questions that most people probably won't care about. A sleeker navigation pane would have been preferable. Besides that, I like Askville. The answers I got were generally informative. And thanks to such a large community, many of the questions you might ask are already on the site.… Read more