E-mail is no longer about channeling conversations between people, as Alistair Croll suggests. Instead, it has become a record of what we do online and, as such, our in-box must fundamentally change or face extinction.
It's a provocative argument. I suspect that it's also true.
Today, I have to visit dozens of other sites and services to make sense of my online life. This is a waste: I already have a record of all these transactions in my in-box. I just need a better way to look at them.
Gmail offered a tantalizing glimpse of what … Read more