This is not what you want to hear when you call tech support and tell them your operating system is OS X.
"What's that?" or "OSN?"
But that's what happened when I called Verizon to troubleshoot connection trouble on my EVDO card. I had to say it was a Mac before they understood. Well, sort of understood.
I was having difficulty where I would make a connection and within 30 seconds the connection would be terminated.
The first person I talked to asked me to launch Verizon's VZ Access Manager software. I explained … Read more