We finally got one of our government-issued DTV converter box coupons in the mail, and one of the notices on the accompanying information sheet caught our eye:
IMPORTANT UPDATE REGARDING REFUNDS: You will not be able to receive cash or credit for the coupon amount, but you can receive cash or credit for any amount you paid out of pocket, if the store policy permits.
To be honest, that's not much of a surprise when you consider how the coupon program actually works. If consumers were able to get credit or cash for returned DTV converter boxes, unscrupulous buyers could return a DTV converter box then use the credit to purchase any piece of electronics they wanted--which is definitely not the spirit of the coupon program.
But what happens if you get your DTV converter box back and it's broken?… Read more