It used to be that system management products were for the care and feeding of individual servers. They could deal with many of them, sure, and might even have had tools aimed at automating repetitive operations. But, fundamentally, they mostly looked at systems in isolation.
Enterprise management tools, on the other hand, looked at the IT infrastructure big picture. Sophisticated and complex, tools like CA's Unicenter, HP's OpenView, and IBM's Tivoli were the aggregation point for alerts and reports about the health of an organization's IT. But they rarely actually did anything; they watched for problems … Read more