posts on CNET - Page 4

Utility merges duplicate Outlook contacts

If you followed the steps in my post from August on merging your Outlook and Gmail contacts, you may have ended up with duplicates in your contact lists. Microsoft's advice for deleting duplicate contacts is to sort them by the date modified, Ctrl-select the ones you want to remove, and press delete.

The problem is, the duplicate entries probably aren't identical, so you're almost certain to delete some data along with the dupe. What you need is a way to merge the information in the duplicate contacts. There's no such feature in Outlook, but if you're willing to spend $30, you can make short work of your extraneous Outlook entries by running 4Team's Duplicate Killer for Outlook.

The program deletes or merges duplicate e-mail messages, calendar entries, tasks, and notes in addition to contacts. I tested the program with Outlook 2007 but, according to the vendor, it works with Outlook 2000, XP, and 2003 as well. The new version, 3, is said to work with "Microsoft Exchange type folders including public folders," according to the vendor's Web site, but I ran it on a standalone Outlook installation.

Retrieve sent messages in Gmail, delay them in Thunderbird

Last August, I described how to delay the messages you send from Microsoft Outlook. In that post, I bemoaned the lack of a similar feature in Gmail. Well, Google engineer Yuzo Fujishima comes to the rescue with a new tool called Undo Send, though unlike Outlook's send-delay feature, in Gmail, you have to act--or unact--fast.

To activate the feature, open Gmail, click Settings in the top-right corner, and choose the Labs tab. If you don't see a Labs tab, click more in the top-left menu, select even more, click the Labs link at the top right, choose Gmail … Read more

Five simple PC security tips

The list of PC security products never ends. For every name that drops off, two more jump on. In fact, determining the best security hardware and software is a full-time job. Sometimes, you just want to throw up your hands and take your chances.

Maybe I'm just a cockeyed optimist, but I think you can stay safe without spending all your spare time doing research, installing updates, and generally becoming a PC-security expert. Here are five relatively easy ways to improve your security.

Use the firewall that's closest at hand In the computer industry, the reputation of a … Read more

Save Outlook e-mail to your hard disk

Last week, somebody contacted me about a problem they were having with Outlook:

"I work for a general contractor and have multiple projects going on. When I get e-mails pertaining to particular jobs, I place them in Personal Folders that I name with the job name. When the project is completed, I would like to move the folder onto my hard drive without losing the date.

"I have over 242 e-mails for one job alone. When I move them, they all come up with the date that I transferred them and the subject matter is gone. There has … Read more

How I became a prisoner of Outlook

Last year, I decided to give Linux a try. Everything was going well, until I started working for a company that uses Microsoft Outlook for e-mail. There's simply no straightforward, reliable way to run Outlook on Linux. I tried Outlook Web Access, but the service strips code from HTML attachments, among other limitations.

(The company I worked for prior to my current employer used Lotus Notes, which is probably the only e-mail program in the world more proprietary than Outlook. Organizations must get some huge benefit from using these closed e-mail systems, because they sure make life difficult for … Read more

Gmail works offline, with Google Gears' help

Ever since Gmail became my primary e-mail service in 2006, I've been waiting for the ability to search my voluminous message archive without a network link. My hopes jumped with the arrival in 2007 of the Google Gears plug-in for Firefox and Internet Explorer.

Gears lets you store Web services data on your local PC, among other functions. Gears and Gmail are such a perfect fit, I was sure that it would be just a few short months until I was rummaging through my Gmail archives while disconnected from the Internet.

Wrong again. That's what I get for … Read more

Shortcut and fix for Outlook's autocomplete feature

A couple of weeks ago, I described how to disable the feature in Microsoft Outlook 2003 and 2007 that automatically completes addresses as you enter them in the To:, Cc:, or Bcc: fields.

As I stated then, I've come to depend on Outlook's address-autocomplete feature, though it's far from perfect. First, editing the list isn't easy. You can delete an entry you no longer need by pressing Delete after you scroll to the address in the drop-down list that appears as you type the name in one of the above fields. But there's no simple … Read more

Disable Outlook's address-autocomplete feature

I didn't realize how much I had come to rely on Microsoft Outlook's ability to automatically complete the e-mail addresses I entered in the To:, Cc:, and Bcc: fields until a recent Microsoft Exchange server update at my office wiped out the entries. Of course, one person's convenience is another person's security risk.

Eli Lilly and Co. found this out the hard way last year after a lawyer in the company's employ sent a confidential memo intended for a colleague to a report for the New York Times whose name was similar to the coworker'… Read more

Stay safe while using e-mail

The third of my three updates to the 10-Step Security story I wrote back in 2005 covers steps seven through 10, which deal with e-mail safety. (Last week, I refreshed steps one, two, and three, which address Windows security, and steps four, five, and six that cover safe browsing.)

Three years ago, e-mail was the source of most PC virus infections, but that's no longer the case. Now you're more likely to catch a piece of malware from a Web site, whether by downloading a file or simply by opening a booby-trapped page.

Does this mean you may … Read more

Avoid the tech-support time sink

Let me begin by stating that most tech-support staff know their stuff and exhibit the patience of Job when dealing with us dumb, short-tempered users. Let me add further that on some occasions in the past I have had a less-than-pleasant demeanor when seeking the assistance of help-desk helpers.

Even though support staffers have saved my bacon on several handfuls of occasions, I feel like I have lost untold hours of my life on tech-support lines in a futile effort to troubleshoot some PC problem or other.

My most recent exchange with tech support occurred after a mail-server upgrade went … Read more