Don't forget that there are other places you can visit and check out additional safety tips before making your final online shopping decision. We at CNET do it all the time. In addition to checking user feedback and surveys, we also check in with our friends at the Better Business Bureau. We look at a store's overall performance, how they respond to user complaints, and, most importantly, their BBB rating: satisfactory or unsatisfactory. CNET staff then adjusts the store's certified rating accordingly.