answers

MacFixIt Answers is a feature in which we answer questions e-mailed in by our readers.

This week people wrote in with questions about the PCI Express Expansion Slot Utility not working on some Mac Pro systems, the option to bounce e-mail messages not being present in Mail, how to install OS X Lion on an external hard drive, and an explanation for the "ACLs found but not expected" error in Disk Utility. We welcome alternative approaches and views from readers, so post your own suggestions in the comments!

Question: PCIe expansion slot utility not working MacFixIt reader Frank … Read more

MacFixIt Answers is a feature in which we answer questions e-mailed in by our readers.

This week people wrote in with questions about how best to search for past MacFixIt articles, an iPhone not properly controlling Keynote, external drives not formatting, resetting a blank Admin password, and how to run iPhone and iPad applications on the Mac. We continually answer e-mail questions, and though we present answers here, we welcome alternative approaches and views from readers and encourage you to post your own suggestions in the comments.

Question: Searching for past MacFixIt articles MacFixIt reader "lloyd" asks:

MacFixIt Answers is a feature in which we answer questions e-mailed in by our readers.

This week people wrote in with questions about network router firmware upgrades not working, upgrading Mac Pro and iMac systems, and iPhoto refusing to import images after migrating to a new computer. We continually answer e-mail questions, and though we present answers here, we welcome alternative approaches and views from readers and encourage you to post your own suggestions in the comments.

Question: Firmware upgrades on network routers not working MacFixIt reader Alain asks:

Thumb for Android gives you an easy way to pose questions to and get instant opinions from the public. If used correctly, this simple app can be a valuable tool for casual research or daily decision-making. It's also fun if you just want to have people chime in on random topics.

If the concept of Thumb seems familiar, that might be because the app was originally released under the name Opinionaided. Though its name is different now, the app has retained all of its core functionality and is more or less the same as before.

There are two ways … Read more

MacFixIt Answers is a feature in which we answer questions e-mailed in by our readers.

This week people wrote in with questions about a change to system colors, how to access lost e-mails in Time Machine, cursor repetition not working after upgrading to Lion, and DiskWarrior not being able to fix damaged file resource headers. We continually answer e-mail questions, and though we present answers here, we welcome alternative approaches and views from readers and encourage you to post your own suggestions in the comments.

Question: Restoring system colors MacFixIt reader Margo asks:

MacFixIt Answers is a feature in which we answer questions e-mailed in by our readers.

This week people wrote in with questions on text highlight color turning gray, memory running low on a Macbook system, an optical drive no longer reading some discs, and iTunes unable to locate original song files. We continually answer e-mail questions, and though we present answers here, we welcome alternative approaches and views from readers and encourage you to post your suggestions in the comments.

Question: Text highlight color turning gray MacFixIt reader Emory asks:

Triple Entendre is based on puzzle games like notpr0n, godtower, and qwyzzle, unique games that use a regular Web browser to challenge you to solve riddles. This is one of those games that's hard to describe if you've never tried it, but the idea is: each screen gives you a clue of some kind and it is your job to look at the available information (checking search engines is encouraged) and then provide an answer in the box to move on to the next screen. These games are notoriously difficult, and sometimes it's not even the answer … Read more

MacFixIt Answers is a feature in which we answer questions e-mailed in by our readers.

This week people wrote in with questions about missing Recovery HD partitions after cloning a Lion installation, upgrading the processor on Mac systems, and the requirements for running permissions repair routines when updating the system. We continually answer e-mail questions, and though we present answers here, we welcome alternative approaches and views from readers and encourage you to post your suggestions in the comments.

NOTE: The "contact us" box on the MacFixIt page is now available for you to use when e-mailing questions. … Read more

People looking for a little tech support from Microsoft now have yet another option.

The folks in Redmond have just kicked off an online version of the physical support Answer Desk that's been up and running at the various Microsoft Store outlets.

The online Answer Desk bills itself as a premium Microsoft service designed to "give you the most convenient, friendly, and easy way to get the most out of your PC." Like the Microsoft Store Answer Desk, the Web-based version is staffed by support folks trained to troubleshoot and resolve problems with your Microsoft software.

So, … Read more