Another year, another win for Apple in smartphone satisfaction.
According to findings released today from the J.D. Power and Associates 2011 U.S. Wireless Smartphone Customer Satisfaction Study, customers are more satisfied with Apple's iPhone than any other smartphone on the market. Apple secured a rating of 795 out of a possible 1,000 points in customer satisfaction. Motorola and HTC secured the second and third spots with 763 points and 762 points, respectively.
This isn't the first time Apple has placed at the top of a J.D. Power and Associates satisfaction study. In fact, Apple'… Read more