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Intuit's Web sites hit by major outage

Intuit's core Web site and its QuickBooks and Quicken online sites have suffered a major outage, rendering them offline and unavailable since 7 p.m. PDT on Tuesday.

In a statement on its QuickBooks support page, Intuit acknowledged the outage but provided no details on the cause or estimated recovery time.

"Service Interruption to Intuit Websites and Applications: Intuit continues working to restore full service to a number of websites and applications that became unavailable at about 7pm Tuesday, Pacific time," read the statement. "Our first priority is to give customers full and complete access to … Read more

New Intel processors: More powerful Netbooks, what else?

It's always a bit hard to tell just from gazing at CPU specs what exactly we'll see in coming laptops, but Intel's leaked road map of upcoming laptop processors, which provides information on products through 2011, does provide a few hints and interesting notes.

Intel's various geographic code names and ultra-detailed spec charts can get a little sleep-inducing for the average consumer. To boil it down, here are the points that seem most eye-opening, and that could truly pave the way for some cooler laptops down the road.

Things to be excited about in 2010:

Dual-core … Read more

Heavy Metal: The 2011 Chevrolet Silverado

I figured since we gave lip service to Ford, we'd do the same for one of America's other automotive competitors: Chevrolet. The gang at GM has been working hard to deliver an updated version of its signature pickup truck, the Chevy Silverado, and not too long ago the production version of this heavy-duty truck was delivered. So what's different or notable about this year's model? This video from PickUpTrucks.com has got the scoop.

One of the highlights covered in this clip includes the Silverado HD's brand-new chassis; in fact it's so new that … Read more

Jeremy Clarkson meets the rocket-enhanced Porsche 944 Turbo

On Wednesday, we had a snippet of Jeremy Clarkson (of BBC's "Top Gear") blazing through the Swiss Alps in a Maserati GT. This clip is a part of his "Thriller" DVD, in which Jeremy tries to find the ultimate thriller automobile. Clarkson seemed underwhelmed by the Maserati but what else did he find during his search for the true king of thrill rides? Well, Jeremy stumbled upon this Porsche 944 Turbo, a pretty cool car in its own right. But this particular Porsche has a little something extra that makes it even more righteous: this … Read more

IBM patent claims show open source has arrived

At least no one can accuse IBM of playing favorites when it comes to open source.

IBM, a longtime defender and advocate of open-source software, took a shot over the bow of the open-source community in March when it sent a cease-and-desist letter to the company behind the OpenHercules open-source project.

Has Dr. Jekyll IBM just met its Mr. Hyde?

On March 11, 2010, Mark Anzani, vice president and chief technology officer within IBM's System z business unit, sent TurboHercules a letter asserting its patents against the OpenHercules open-source project. In it Anzani expresses surprise that TurboHercules wouldn't … Read more

U.K. leaders are thinking and driving green

An electric powered sports car named "Greenster," got a test drive today in Manchester, England. Juergen Maier, head of industry at Siemens Manchester and Sir Howard Bernstein, Manchester City Council chief executive, took to the streets in a effort to promote Smart Grid.

According to a press release, Siemens is looking into all aspects of "electromobility" including Smart Grid infrastructure. Smart Grid will enable drivers to use more renewable energy as part of an every day source of electricity. With the development of electric cars, Smart Grid technology will also enable drivers to turn our cars … Read more

TurboTax announces Glenn Beck ad pull via Twitter

Glenn Beck is a performance artist of the highest order. Whenever I have happened upon a little clip of him online, I feel that he has studied just about every successful TV evangelist. He seems to mimic their hand gestures, their little eye rolls. And just like the finest TV evangelist, he also seems to succeed in making a lot of money.

But for how much longer can his act be lucrative? Tax-preparation software company TurboTax on Wednesday became the 120th company to take its ads away from Beck's variety show on Fox.

Companies such as Kraft, Mercedes, Geico, … Read more

The 404 Podcast 530: Where we do a cost benefit analysis of Wilson's bagel

Aunt Jill Schlesinger joins the show today to talk about the value of bagels. That's right, for the last two days, Wilson has started the show by munching down on his new brunch fave: an onion bagel with lox and vegetable cream cheese. She makes her recommendations for the best bagels in town, and you might be surprised to find out that she's in love with a bagel made by a Vietnamese guy. In the meanwhile, she tells Justin that given his meager investments of 16 cents in his IRA, he should just file the 1040EZ.

When we finally get into some questions, Jill spreads her financial love. First up was a question about whether you should pay down student loan debt first or shove cash under your pillow. Aunt Jill says the equation is simple. First, have about 6 to 12 months of living expenses saved up. Second, pay down your debt if the interest rate is higher on the debt than your savings, which more than likely is the case now.

Next, we had a question about whether to throw your money into a 401(k) account. One listener doesn't trust the market, but given his age, Jill says he should man up and put his money into the market. He has 40 years of work left and during that time the market is going to go up. There will be some downs, she says; however, she believes there will be more ups than downs. Jeff thinks at the rate Social Security is going, though, that he might have another 70 years left of working.

We got a lot more questions answered on this surprisingly educational episode of The 404. Just to keep it in the tech world, we asked Jill if there were any technology-related investments we should make. Jill points out that this is the ultimate "put all your eggs in one basket" for people who work in tech! Spread the risk! Wilson thinks that he should take all his money out of APPL right now.

As usual, we love having Jill on the show. If you have any more questions for her, be sure to add her on the Twitter at @jillonmoney. In the meantime, add The 404 at @the404, or the rest of the guys at @rhapsodyartist, @jeffbakalar, and @malusbrutus. Plus, you can check out her daily ramblings at CBS MoneyWatch. Call in and leave your Jill love at 1-866-404-CNET (2638). Tomorrow, we have the lovely Alison Rosen on the show to talk all manners inappropriate.

EPISODE 530 Subscribe in iTunes audio | Suscribe to iTunes (video) | Subscribe in RSS Audio | Subscribe in RSS Video

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Taxes 2009: TurboTax vs. H&R Block vs. TaxAct

We know, tax time is the pits, but if it makes you feel better, we did ours six times while researching the pros and cons of TurboTax (Windows|Mac|Online), Tax Act (Windows|Online), and H&R Block At Home (Windows|Mac|Online), formerly called H&R Block Tax Cut. So we know a thing or three about taxes. (And we hate them six times more than you do.)

Obligatory disclaimer: We tested both the online and desktop versions of the Deluxe version of TaxAct, TurboTax, and H&R Block At Home (called Ultimate Bundle in TaxAct, since it includes the State return). We prepared our Federal and California state taxes online and on a Windows 7 computer, using our real W-2s and tax forms, so our experience may not reflect your personal situation.

What you need to know about tax prep software

Which one?: Most software comes in four levels of guidance covering simple returns (the 1040 EZ form) to the complex. Most people go with Deluxe, which walks you through deductions for things like home owners and renters, investment income, dependents, and charitable donations. Premier or Premium adds on home ownership, rental property, and more complicated investments and deductions; Business keeps an eye on small-business owners after going through personal investments and deductions. E-filing versus printing: E-filing can net you a refund in as few as 8 days, whereas refunds on tax forms you print and mail can take up to 6 weeks. Most programs include at least one free Federal e-file for one tax return, but additional e-filing costs rack up after that. Many packages charge extra to e-file State returns or returns for additional family members. Online and desktop: All three programs offer online and desktop versions. H&R Block At Home and TurboTax support Windows and Mac; TaxAct is Windows-only. Online versions mostly mirror desktop versions, but with minor differences. Desktop software is typically licensed for up to five free Federal e-files (you can print off as many as you'd like), while online tax prep usually includes one free Federal e-file. Online tax returns are encrypted and stored on the provider's Web servers. Desktop returns are stored locally on your computer.

TurboTax vs. TaxAct, vs. H&R Block At Home: What's the difference?

When it comes down to it, the actual content of the tax interview--the questions and sections that the tax apps guide you through--is nearly identical in these competing programs, including the online and desktop variations. Clarity in language, extra tools, and help and support features are key differentiators, not to mention the price. We sum these up below. See more pricing charts here. Read full reviews on TurboTax, TaxAct, and H&R Block At Home.

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Best of the bunch

Every year, Intuit adds something new to its online and desktop TurboTax tax prep software from the previous year. Since the online and desktop versions of TurboTax Deluxe 2009 are so similar, we're reviewing them together. We'll make a note when referring to just the online or just the desktop product.

Installation and setup

As with most desktop DIY tax software, TurboTax can take from 10 to 15 minutes to install, scan for updates, and download those updates before you can get started. If you're filling out your taxes online, you'll need to only wait for … Read more