Amazon offers automatic credit for S3 outage
Customers affected by Sunday's outage of Amazon's Simple Storage Service, an online data storage plan, won't have to do anything to get credit for the hours-long glitch.
"We'll be announcing on the developer forum momentarily that we'll be waiving our standard SLA (service-level agreement) process and applying the appropriate service credit to all affected customers for the July billing period," the company said Monday evening in a statement about the S3 outage. "Customers will not need to send us an e-mail to request their credits, as these will be automatically applied. This … Read more