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Compared: Four online tax filing services

April 15 is quickly approaching, which means we all need to buckle down and spend a Saturday preparing our taxes. I prepare my own taxes, and I know all too well how hard it can be to find the right program to help out. Let's look at four online tax preparation software packages that are good places to start.

H&R Block TaxCut Online: Powerful, but not ideal H&R Block may offer its tax services in franchised locations across the U.S., but it also provides its software online. And although those who are less knowledgeable about tax law shouldn't have too much trouble preparing their taxes with the company's TaxCut Online software, there aren't enough options to justify using it if you file a complex return.

TaxCut Online is free when you e-file your federal taxes, but just like every other service in this roundup, it charges you to e-file your state taxes. With TaxCut Online, that will run you $29.95. Aside from the free edition, TaxCut Online is also available in Basic for simple returns for $14.95 or Premium for those who have more complicated returns for $39.95. Neither of those fees include the state e-file charge.

I created a fake return (without filing) to evaluate each service and found that TaxCut Online works beautifully for those who have simple returns. In a matter of seconds, I was able to work my way through wage income, interest, and basic deductions to create a return. It was quick and easy.

But when I tried to create a complicated return that featured the sale of a home, self-employment income, and investment income, TaxCut Online proved to be a relatively useless tool, at least compared to TurboTax Online. It didn't maximize my tax credits, it failed to provide me with enough control to pinpoint specific deductions like self-employment insurance, and it delivered a tax liability that was almost $1,000 higher than the figure TurboTax Online calculated. That said, its "Worry-free Audit Support" tool came in handy and its error correction feature fixed mistakes it found along the way, which certainly helps put the mind at ease.

But I can't even recommend using TaxCut Online if you file a basic return. It's too expensive. Nor do I recommend using TaxCut Online if you file more complex returns. TurboTax Online is a much better alternative.

TaxAct Online: Simplicity is king

TaxAct Online isn't nearly as powerful as TaxCut from H&R Block or TurboTax Online, but it's not meant to be. Instead, TaxAct is aimed at the taxpayer who doesn't want to pay an accountant $250 to prepare a relatively basic return.

When I first started using TaxAct, I was impressed by its simplicity. It doesn't feature all the extras you'll find in more capable products and it's obviously designed for someone who wants to get their taxes filed as quickly and efficiently as possible. If you want to find obscure tax code topics, you won't find it in TaxAct. It's simply not that kind of preparation tool.

TaxAct comes in three versions: Free, Deluxe, and Ultimate. After you e-file your state taxes (for free), it will cost you $13.95 to file federal. The Deluxe and Ultimate versions will both run you $16.95. That's a fair price for what you're getting with the software.

When I prepared my basic return on TaxAct Free edition, it couldn't have been easier. I input the wages, interest, and other data and within 30 minutes, TaxAct had my return ready to be e-filed with the government. The refund it calculated was exactly the same as the refund the other tax preparation solutions determined.

But as good as TaxAct was on my basic return, it was equally poor on my complicated return. Inputting self-employment income and expenses was too difficult, and the software's import feature, which attempts to find tax data from your banks and employers, was useless; it found nothing. Once I finally completed the return, it calculated a tax liability that was more than $2,500 higher than what I calculated with TurboTax Online. Suffice it to say that TaxAct Ultimate is best-suited for someone who has wage income, owns a home, and hasn't sold any investments over the past year. Anything more than that and the software becomes difficult to use.

Is TaxAct worth the $13.95 it charges for the basic edition with state e-file? You bet. It's simple, it's quick, and most importantly, you can't screw anything up. But if you have a complicated return, don't waste your time trying to save a few bucks on TaxAct. You'll lose more when you file your taxes.… Read more

Intuit "stimulus program" benefits small businsses, but not end users

Intuit, makers of the accounting product QuickBooks for small business, and the consumer accounting apps Quicken and TurboTax, today announced a cleverly-named "stimulus package" for its small business products.

The program, Small Business United, consists of reduced-price services or extended trial periods on online apps. For example, the Inuit Online Payroll services is now free for six months ($9.95 a month thereafter). Intuit-hosted small business Web sites are now free for a full year ($4.99 a month afterward).

More interesting than the effective price drops on Inuit small business products is the competition the company is … Read more

TurboTax face-off: Treasury nominee vs. Intuit

Correction at 9 a.m. PST: Tim Geithner's nomination status has been corrected. His nomination has not come up for a full Senate vote yet.

This was originally posted at ZDNet's Between the Lines.

Treasury Secretary nominee Tim Geithner--the man who hopes to be entrusted with overseeing the Internal Revenue Service and a remaining $350 billion in bailout funds--apparently isn't so smooth when it comes to Intuit's TurboTax.

His mention of TurboTax as he tried to explain away back taxes during a confirmation hearing last week highlights two common problems in IT: users vs. software, and … Read more

Daily Tidbits: iPhone app downloads reach 500 million

Correction, 12:10 p.m. PST: This story misspelled the name of one of the private investors in Snooth. His name is Kevin Fortuna.

Apple announced Friday that over 500 million apps have been downloaded from its App Store. Amazingly, the company only reached 300 million downloads on December 5, meaning its App Store has enjoyed accelerating growth since the holiday season. The announcement, which was made in the form of an advertisement on Apple's home page, also claims that the App Store now features more than 15,000 apps.

A new report from the Pew Internet and American … Read more

A quick talk with Scott Cook, Intuit's co-founder and chief booth babe

I spied Scott Cook, a founder and former CEO of Intuit, which makes Quicken and Quickbooks, at his company's Macworld booth, giving demos just like any booth worker.

That's curious--you don't see big company billionaires mingling with consumers in a frenzied trade show environment too often (although you should). So I snared him for a quick interview about his booth duty and the plans for Intuit overall.

Regarding hanging out with The People, Cook simply said that it's a great way to get customers to talk to him for free (versus paid surveys, I assume) and … Read more

Which tax-prep service is right for you?

A correction was made to this story. Read below for details.

The prices for Intuit TurboTax and H&R Block TaxCut have shifted significantly, making it tough to tell how much you'll actually pay to file 2008 returns using their software or online services.

Among the good news is that both brands now offer free federal electronic filing, which has cost up to an additional $20 in the past. But some users of the market-leading TurboTax desktop software are venting bitterly on online forums about Intuit's new charge of $9.95 for each federal return prepared beyond … Read more

Amazon reviewers slam TurboTax fee changes

Updated December 8 at 9 p.m. with Inuit comment.

Revisions incorporated into Intuit's TurboTax 2008 have led to a bit of a tax revolt by reviewers on Amazon.com.

The tax preparation program, which is a top seller at the online retailer, has garnered an Amazon customer rating of one and a half stars out of five. As of Sunday afternoon, an overwhelming 82 reviewers (out of 90) gave the program the minimum one star, compared with four reviewers who gave it the full five-star rating.

However, it's not the features nor functionality with which the majority … Read more

Slick data-visualizer launched for QuickBooks users

Intuit is announcing on Monday a Flash-based Web service that companies can use to geographically visualize their customer data and business activity.

Customer Explorer is being unveiled at this week's Adobe Max conference in San Francisco. Customer Explorer, available at the Intuit Workplace, imports QuickBooks data and overlays it on a live map.

Users can view where their customers are clustering or which regions generate the most revenue. They can also generate time slices of the data, much like a moving weather map, to see how their business has been evolving. And they can overlay regional demographic information, such … Read more

Quicken Online is finally free

Intuit has finally dropped the subscription fee on Quicken Online, its Web-based financial software that competes with Mint, Geezeo, Buxfer, and Wesabe. The company is still selling, as completely separate products, software versions of Quicken.

When I last covered Quicken Online in December 2007, my biggest complaint was its price. In a market with free (and very good) competitors, there was just no reason to pay for Quicken Online. This is a smart move on Intuit's part. But while Intuit Online is a solid service, the online competitors keep getting better, too. It's unclear to me that Intuit'… Read more

QuickBooks 2009 to handle 100 currencies

Intuit shared details of bookkeeping app QuickBooks 2009 on Monday. With this release, the company aims to broaden the focus beyond the ledger book, providing a management center for small businesses that includes expanded online banking, support for transactions in more than 100 currencies, and 12 months of free Web hosting.

The applications are set to arrive in stores October 8.

The 2009 release targets businesses that do work globally, whether that means say, shipping vintage Disney toys to eBay buyers in Japan or employing basket weavers in Uganda. At least 30 percent of QuickBooks users handle international transactions, according … Read more