When carriers announce exciting new phones, rarely do they also reveal exactly when that new handset will go on sale. We usually hear promises like "summer" or "second half of the year" and then we wait for the actual release date to drop. More often than not, it can take a while and cell phone fans and tech journalists begin to get impatient. "Just what's taking so long?" we wonder. Or even worse, "Could there be something wrong with the phone?"
Of course, you can't really blame us for always wanting the next best thing. Yet, this week I learned that perhaps I could be just a bit more patient. And I owe that realization to a two-day visit to Sprint's headquarters and testing labs in Overland Park, Kans. Though I had been to Sprint's "campus" near Kansas City, Mo. before--and trust me that it really looks like a college--this was the first time I saw something outside of a conference room. I joined CNET News Senior Writer Roger Cheng and a small group of reporters for briefings with company executives, including CEO Dan Hesse, and a behind-the-scenes tour of the painstakingly thorough process that Sprint uses to evaluate new devices and ready them for its network. … Read more