vista

Some Vista users say they're getting the Ultimate shaft

Microsoft promised that by purchasing the pricey Ultimate edition of Vista users would get all kinds of extras.

However, for many, those extras turned out to be little more than a few screensavers and a poker game, prompting some significant grousing.

Now, that frustration has turned to anger after Microsoft offered its pre-order program for Windows 7. Through July 11, Microsoft is offering a steep discount for those moving to cheaper versions of Windows 7, but nothing for those who want to stay on Ultimate. Under the terms of Microsoft's discount pre-order program, users can buy an upgrade to … Read more

Microsoft Automated Troubleshooting Services fix a CD drive

A friend of mine named John had good luck using Microsoft's free online troubleshooting service for Vista:

"I am elated with the results of the Microsoft Automated Troubleshooting Services' Fix it. Have you ever run across this service? After 8+ months without a CD/DVD player—and weekly efforts to remedy the situation—I googled my problem once again and this time came up with a link to MATS.

"After several tries (not compatible with Firefox, open Internet Explorer, won't download, try again later) finally it loaded onto my computer and gave me some options to … Read more

The greening of tech packaging

Before Microsoft announced Windows 7 pricing, the company detailed earlier this week how it plans to package the operating system.

Microsoft claims that Windows 7 packaging "has a 37 percent weight reduction, and the econometrics score has improved by 50 percent over its predecessor." Instead of forcing customers to read instructions on how to open the box, Windows 7 packaging will open just like a DVD case.

"We've reduced the number of elements in the package down to three: the plastic case, the paper sleeve, and a simple Getting Started Guide," Microsoft wrote in a blog post. "The plastic case opens easily like a standard DVD case, and it will have a single easy-to-remove seal at the top--and that's it!"

According to the Environmental Protection Agency, packaging accounts for a third of consumer garbage. And as CNET pointed out on the Green Tech blog, "plastics comprise 12 percent of U.S. waste each year, but are rarely recycled, while some scientists fear that irresponsible dumping is making a plastic soup of the world's oceans."

Although software arguably should not require any packaging, instead relying purely on Internet downloads, and plastic packaging could (and should) probably be avoided altogether, Microsoft's reduction of packaging materials corresponds with a trend that I think is better for all of us.… Read more

Windows 7 upgrade program nears launch

If you are thinking of buying a Windows Vista PC in the next day or so, you might want to hold off just a bit longer.

Microsoft has said that it will have a program whereby Vista PC buyers will be able to get a free copy of Windows 7, but only if they purchase after a certain date. Well, that date would appear to be June 26.

That is the date pointed to by enthusiast site TechARP and in a leaked Best Buy memo we reported on earlier this month. The Best Buy memo also mentioned a pre-order program … Read more

Restore a lost administrator account in Vista

A reader named Eric found himself locked out of his Vista administrator accounts:

"Somehow, my account and my son's accounts were downgraded to standard user on his new computer using Vista Home 32-bit. I cannot seem to log in to make any changes to the accounts now. It prompts me to enter a password but no password box is available to type it in. How can I log in to change my account back to administrator?"

In a post last year, I described how to enable Vista's hidden administrator account and password-protect XP's default administrator … Read more

EU responds to Microsoft's browser move

The European Commission on Thursday responded with a mixed assessment of Microsoft's move to strip Internet Explorer out of European versions of Windows 7.

As first reported by CNET News, Microsoft has been telling PC makers of its plan to offer Windows 7 in Europe with the browser removed. PC makers and consumers would have to add in a browser. That would be simple--and potentially profitable-- for PC makers, but could prove quite a hassle for those trying to upgrade an existing PC to Windows 7.

In a statement, regulators said that the move seems a step backward in … Read more

Opera lashes out over Microsoft's browser removal

The chief complainant in the European browser case against Microsoft says that the move to strip Internet Explorer out of Windows 7 in Europe is an insufficient step that won't lead to better competition in the browser market.

In an interview, Opera Chief Technology Officer Hakon Wium Lie said that with regulators threatening action, Microsoft was under pressure to do something, but said that its choice wasn't what Opera was looking for. Lie told CNET that Opera wants people to have access to more browsers, not fewer.

"I don't believe this is going to restore competition … Read more

Who wins, loses with browser-less Windows 7

Microsoft's move to offer Windows 7 in Europe without a browser may help rivals, but it could make life more difficult for European consumers, particularly those who want to upgrade their existing machines.

As first reported earlier on Thursday by CNET News, Microsoft plans to ship Windows 7 to both PC makers and retail stores with Internet Explorer removed.

Now, most people will get Windows 7 on a new PC. Presumably, in that case, the computer maker will chose to add back Internet Explorer, include one or more rival browsers, or do both.

Indeed, that is what Microsoft itself … Read more

Europe to get Windows 7 sans browser

Microsoft plans to remove Internet Explorer from the versions of Windows 7 that it ships in Europe, CNET News has learned.

Reacting to antitrust concerns expressed by European regulators, Microsoft plans to offer a version in Europe that has the browser removed. Computer makers would then have the option to add the browser back in, ship another browser or ship multiple browsers, according to a confidential memo that was sent to PC makers and seen by CNET News.

"To ensure that Microsoft is in compliance with European law, Microsoft will be releasing a separate version of Windows 7 for … Read more