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Internet tips

The right way and wrong way to use Twitter

"Thank you for sharing" takes on an entirely new meaning when using social media. Most of the people who use Twitter, Facebook, and other social networks intend their posts to enlighten, amuse, or inspire their friends and followers. It doesn't always work out that way.

For businesses, Twitter is primarily about customer relations, but this can backfire, too, as Customer Think's Trish Miller points out in the Top 10 Twitter Mistakes of 2012.

The first time you sat behind the wheel of a car you didn't just turn the key and head for the freeway … Read more

Free services make Gmail, Google Drive, Google search more private

It's no secret that any information you provide to a Google service is no secret.

When Google changed its terms of service last year, the company granted itself and any other company it chooses complete, unfettered access to anonymized (we hope) versions of all the messages you send and receive via Gmail, all the files you upload to Google Drive, and all the terms you enter in the Google search box.

As CNET's Rafe Needleman reported in April 2012, Google's rights go beyond simply perusing your personal information. Google's terms of service include the following:

When … Read more

Three essential security add-ons for Firefox, Chrome, and IE

If you ask people what they like least about the Internet, the three items at the top of their list of complaints will likely be trackers, ads, and viruses.

While you may not be able to eliminate these and other Web nuisances, you can minimize their effect on your browsing via three free add-ons for Firefox, Google Chrome, and Internet Explorer: Ghostery, Adblock Plus, and Web of Trust. (Note that Adblock Plus is not available for IE; blocking ads in Internet Explorer 10 is accomplished by using the program's Tracking Protection feature, as explained below.)

Do-it-yourself do not track … Read more

How to prepare for your last log-off

Technology doesn't just complicate our lives, it also does a number on our deaths.

Imagine the challenge of accounting for all of your digital assets once you've shuffled off to Buffalo. Even if you consider your e-mail, text messages, and social-media posts disposable, you've probably stored photos, videos, and very personal documents on one or more Web services. You probably want to bequeath some or all of these items to family and friends.

If you run an online business, ensuring a smooth transition in the event of your demise becomes even more important. To ease the burden … Read more

How you may have inadvertently participated in recent DDoS attacks

The risk that an Internet-connected computer is infected with malware will never be reducible to zero. It's just the nature of software that errors happen. Where there are software-design errors, there are people who will exploit those errors to their advantage.

The best PC users can hope for is to minimize the chances of an infection and to mitigate the damage a piece of malware can inflict -- whether it intends to steal a user's sensitive data or to commandeer the machine as part of a cyber attack on servers thousands of miles away.

Last week, Internet users … Read more

How to find truly free wireless access

You're in the middle of a city park. You're at a rest stop on the side of the road, seemingly in the middle of nowhere. Or maybe you're simply in your living room. You turn on your computer and have instant, secure access to the Internet without requiring any network cables or log-ins -- or even any payment to an ISP.

Yeah, right.

Ubiquitous, free, and safe Internet access is a long, long way off, and many skeptics believe such a day will never arrive. The glass-half-full among us will point out that the number of people … Read more

GSA vulnerability highlights dangers of SSNs as IDs

Recently, the General Services Administration sent an e-mail alert to users of its System for Award Management (SAM), reporting that a security vulnerability exposed the users' names, taxpayer identification numbers (TINs), marketing partner information numbers, and bank account information to "[r]egistered SAM users with entity administrator rights and delegated entity registration rights."

The notice warned that "[r]egistrants using their Social Security Numbers instead of a TIN for purposes of doing business with the federal government may be at greater risk for potential identity theft." Also provided was a link to a page on the agency's siteRead more

How to customize your Facebook page for free

Facebook is in the process of rolling out yet another interface revamp. As Sharon Vaknin described in a post earlier this month, the new look for the Facebook News Feed provides many new options for viewing your friends' posts.

You can add your name to the waiting list for the new-look News Feed, but you don't have to wait to enliven your Facebook page's appearance.

While the company provides only a handful of options for tweaking the look of your Facebook profile, Matt Kruse's free Social Fixer browser add-on (formerly named Better Facebook) takes Facebook customization to … Read more

Free ways to protect against identity theft

Identity thieves are more active than ever. In 2012, the Federal Trade Commission received more than 2 million consumer complaints overall, and for the 13th consecutive year, identity theft was the most-common complaint category: 369,132 ID-theft reports were added to the FTC's Consumer Sentinel Network in the year, an increase of more than 30 percent from 2011.

Last week the FTC released its 2012 Consumer Sentinel Network Data Book (PDF). According to the report, the fastest-growing category of identity theft relates to government documents and benefits: complaints in this category increased 46 percent from calendar-year 2010. Credit-card fraud (… Read more

How to enable two-factor authentication on popular sites

One of the safest and simplest computer-security measures available is also one of the least used. Two-factor authentication adds a layer of protection to the standard password method of online identification. The technique is easy, relatively quick, and free. So, what's the problem?

Critics are quick to point out the shortcomings of two-factor authentication: it usually requires a USB token, phone, or other device that's easy to lose; you sacrifice some privacy by having to disclose your telephone number to a third party; and it is subject to man-in-the-middle and other browser- and app-based attacks.

Still, for online … Read more