Advertising and marketing

The looming big business of facial recognition

The odds are you are not just a face in the crowd any longer. Even if your picture isn't plastered all over social-networking and photo-sharing sites, facial recognition technology in public places is making it harder if not impossible to remain anonymous.

Lesley Stahl reports on the new ways this technology is being used that even has one of its inventors calling it too intrusive. Her "60 Minutes" report will be broadcast Sunday, May 19 at 7 p.m. ET/PT.

Professor Alessandro Acquisti of Carnegie Mellon, who researches how technology impacts privacy, stunned Stahl with an … Read more

Microsoft's nasty, nasty anti-Google ad magically appears

Please play a game with me.

Who dislikes whom more? Google or Microsoft?

I only ask because at Wednesday's I/O conference Google's chief preacher, Larry Page, bemoaned what he believes is Microsoft's reluctance to do what Google wants.

No, he didn't quite phrase it like that. It was more berating Redmond for allegedly milking Google for its own profits.

Yes, just like Google milks you.

For its part, Microsoft has spent quite some time claiming that Google is, in fact, Scroogle -- a company that is either Scrooge or screwing you or perhaps even both.… Read more

Netflix: More work to do to rebuild customer relationship

Netflix still has some work to do to rebuild its relationship with customers, the company's financial chief said Wednesday.

David Wells, speaking at the J.P. Morgan tech conference, said Netflix expected the process to regain customers' trust would take about three years, and that's likely still the case. The company in 2011 angered users and lost nearly a million subscribers in four months after hiking prices and taking steps to separate Netflix's DVD operations from its streaming video business.

Wells noted at the tech conference, which offered a live feed of the conversation, that Netflix continues … Read more

Ticketfly lets venues, promoters customize loyalty programs

Ticketfly, a ticketing and marketing service, has launched an initiative aimed at giving venues and event promoters the ability to direct targeted rewards at their most loyal customers.

The impetus behind the Fanbase initiative, announced Wednesday, is that while 7 percent of ticket buyers generate 30 percent of the revenue brought in at the gate of events utilizing Ticketfly tickets, there has previously been no way to adequately identify, reward, and motivate those people.

While other ticketing and marketing services have rolled out other loyalty programs, San Francisco-based Ticketfly said its new program is the industry's most sophisticated effort … Read more

Square unveils Stand for Register merchants

SAN FRANCISCO--Aiming to help Square Register merchants who have had no standard hardware, Square today unveiled a stand meant to hold an iPad and make for an easy and common point-of-sale experience.

At a press event across the street from Square's office, the mobile payment company's CEO, Jack Dorsey, and Jesse Dorogusker, who leads the Square Register team, showed off Stand, its new hardware intended to give merchants a streamlined way, and a single aesthetic, to accept payments.

The problem, said Dorsey, is that merchants have had no single method to take payments using Square Register. Around the … Read more

Twisted Sister's legal threats over coffee shop's URL

Are they going to take it? Are they going to take it? Are they going to take it anymore?

These are the fundamental questions surrounding a legal threat presented by a lawyer for Twister Sister's founder, John Jay French, to a tiny coffee shop in Mission, Kan.

The coffee shop is called Twister Sisters. It is run by two sisters. They are twisted. Actually, as The Prairie Village Post reports, Sandi Russell and her sister Nancy Hansen were first called "twisted" by their brother in the 1960s.

The 1960s came before 1973, the year when the band … Read more

YouTube begins paid subscription pilot

YouTube on Thursday launched a new service for video content makers that lets them charge users to subscribe to their channels.

What Google calls just a "pilot program" for the time being, lets video makers charge users a monthly fee for access to their videos. The subscription plans start at 99 cents a month, but can be set higher. All paid channels offer a 14-day free trial and can be sold at a discount if users subscribe a year at a time, YouTube said in a post announcing the program.

The service is launching with 53 paid channels … Read more

Why Facebook would buy Waze: To fight Google for mobile search

Rumors that Facebook is in late-stage talks to buy Waze for as much as $1 billion have many wondering if the social network's next great ambition is to tackle the maps and navigation market. Maybe -- but only because maps would be Facebook's best way to route around Google and make money from mobile search.

Founded in 2007, Waze makes a navigation application for iPhone and Android used by roughly 45 million people. The app's mapping service is powered by the people who use it. Waze ingests all types of location data as shared, either implicitly or … Read more

TweetPee: Huggies sends a tweet when baby's wet

Hashtag #pee! If you're looking to keep up with Junior's bladder goings-on when you're not in immediate range of his diaper, Huggies is making it easy to do that via social media.

TweetPee consists of a sensor and a Twitter alert. The cute little bird-shaped sensor attaches to the front of the diaper. When it senses a change in moisture, it sends you a tweet letting you know it's time to get off of Twitter and attend to business. You decide whether to retweet that message to your followers. … Read more