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echometrix

Defense Dept. pulls software over privacy issues

The Department of Defense has pulled a parental control product from its online store serving military families after learning that the company collects childrens' data, according to documents the Electronic Privacy Information Center (EPIC) obtained from the government agency.

EPIC has filed a complaint (PDF) with the Federal Trade Commission alleging that Echometrix, maker of FamilySafe parental control software, violates the Children's Online Privacy Protection Act by collecting personal information from children and disclosing it to third parties for market intelligence purposes. Echometrix denies the allegations.

After learning that the Defense Department's Army and Air Force Exchange Service (… Read more

Parental control company sells data on what kids say

A software product sold to protect children from predators, cyberbullying, and visiting inappropriate Web sites is also collecting information about what the kids are saying, and its publisher is selling that data--in aggregate form--to other companies for marketing purposes.

In an interview, Echometrix CEO Jeffrey Greene said that the company doesn't collect or report the names or any identifying information about the children. "We never, ever, ever can identify who the kid is who is saying it. In fact, we don't have any information about the individual child," he said.

The company's Sentry Parental Control Software, … Read more