As a big World of Warcraft fan, I was extremely excited that Blizzard was once again having its annual Blizzcon convention in Anaheim, Calif., this October. Blizzcon is a two-day event and celebration of all of Blizzard's properties, which include Warcraft, StarCraft, and Diablo. It typically contains Q&A panels, social events for players and developers, and hands-on gameplay of the latest Blizzard games. Think of it as a mini-E3 just for Blizzard fanatics.
So I woke up early Monday morning to purchase tickets for the show, which were set to go on sale August 11 via the Blizzard Store. The log-in page loaded like molasses, and when it finally loaded, I found out I had to create an account before I could buy tickets. Which I then tried to do, but it kept giving me errors and kept pushing me back to the first page. I finally gave up in frustration and left to go to the office.
It turns out, I wasn't the only one to suffer from Blizzcon ticket snafu. Comments from Wowinsider as well as Blizzard's General Discussion forums indicate that Blizzard had been suffering from ticket store problems all morning. Even after they took the store down for maintenance in the afternoon and placed it back up, site errors and traffic problems continued to plague the ticket store. The murloc on the Error Page has even gained a nickname, dubbed "Failoc", perhaps in reference to the Twitter "Fail Whale." From comments and forum posts, it seems like only a handful of people managed to buy tickets Monday.… Read more