One of the problems with putting things into categories is that as technologies and the environment change over time, those which were once separate and distinct can become much less so. But, because we've grown so accustomed to thinking of them as independent entities, we can miss that shift.
From a practical business perspective, this can mean failing to notice that someone we never thought of as a competitor is now serving the needs of our customers. They may well be doing it in a different way or coming at a problem from a different mindset or design point. … Read more