hivelive

Under the Radar: Apps that say, 'The customer is always right'

The Rolling Stones were wrong. Sometimes you can get satisfaction. These four companies, presented at Under the Radar, offer Web apps for users to get, ask for, and give feedback better.

FeedbackFX puts a spin on the usual way people provide feedback to businesses--usually via e-mail, online or paper forms, or in-person focus groups. The screen shots in the demo show FeedbackFX as a slick media player, and gives users a lot more wiggle room to review multimedia content like video and designs directly on the media itself, in the exact location under review. This saves time writing up detailed … Read more