Services and applications

We hear a lot of talk about enterprises moving IT toward a shared-services model. That raises the question: Where do they think they're going?

Roughly speaking, moving to a shared-services model means adopting a centralized, standardized, streamlined approach to IT. Like all idealizations, real enterprises can only imperfectly implement it. Nonetheless, it serves as a useful goal and measuring stick. Common elements and aspirations include:

Service-oriented: IT is thought of as a provider of services to a business--or, in some cases, multiple businesses. Every IT process, asset, and outcome is understood, operated, and judged in terms of services that … Read more

For about the 4,000th time in the last five years, I tried to sign up for a new Web service, but it wouldn't accept my proposed password. Apparently, the site operators decided that passwords should contain only letters and numbers. Aarrrrgh! This isn't the first time I've seen this idiocy, and it won't be the last. But it should be.

Guidelines on how to construct a strong password almost uniformly recommend using a mixture of upper and lower case letters, numbers, and symbols. Tools for generating passwords (for example, strongpasswordgenerator.com) encourage the use of … Read more

Just in time for the crazed holiday shopping season, San Francisco-based GoodGuide releases the first iPhone app that lets you scan bar codes for what the guide calls "impartial" health, environmental, and social responsibility ratings of not only the products you are scanning but their companies, too.

As our Webware staff wrote in August, "GoodGuide is the reason we have awards for tech services and products: it's a small and relatively unknown service that demonstrates real leadership on the Web." And as we report in Health Tech just this week, GoodGuide is an invaluable resource … Read more

There's been a general outcry lately about how vendor marketing organizations are abusing the cloud by force-fitting many new and existing products into the cloud computing mold.

Still, some cloud-like things actually do fit without the aid of a crow bar. A case in point is IBM's Smart Analytics Cloud.

The Smart Analytics Cloud is a solution set and reference model based on an IBM-internal Business Intelligence (BI) project code-named Blue Insight, which IBM claims to be the largest private cloud built to date. Blue insight has allowed IBM to eliminate multiple BI systems that were all performing … Read more

Medpedia, a collaborative project for medical information launched in February, is getting beyond the medical-data basics as it adds answers, alerts, and analysis.

Founded on the noble and semipractical system of providing free online medical information generated for and by physicians, journals, schools, patients, and more, Medpedia's three stated goals are to be collaborative, interdisciplinary, and transparent. The idea is to maximize knowledge and minimize the kind of screwing around that continually threatens the efficacy of other wiki-based projects. Of course, the extent to which this is successful hinges on the quality, integrity, and transparency of the editors.

While … Read more

Intel is doing its part to help people with sight or reading disabilities enjoy the written word.

The company announced on Tuesday the debut of the Intel Reader, a handheld text-to-speech device that can read any printed text aloud to those who are blind or have difficulties seeing or reading.

The Atom-powered device uses a high-resolution camera to capture images of any printed text, which it then converts into digital format to read out loud. The Reader can be used as a standalone device to snap pictures of text. But paired with Intel's Portable Capture Station, which can hold the Reader in place, the device can grab huge amounts of text, such as an entire book, according to Intel.

"We are proud to offer the Intel Reader as a tool for people who have trouble reading standard print so they can more easily access the information many of us take for granted every day, such as reading a job offer letter or even the menu at a restaurant," said Louis Burns, vice president and general manager of Intel's Digital Health Group, in a statement.

A check at some of the retailers selling the Intel Reader revealed its base price to be $1,499, with the Portable Capture Station an additional $399.

Weighing one pound, the Reader is the size of a paperback book. The tactile buttons and voice-operated menus that control the device have been designed so sightless people can use it, Intel said. Individuals with poor vision can also zoom in or out of the display and increase the font size of its text.… Read more

It's been said that information technology is a fashion industry--that we just keep following the latest hype and fads. Oracle CEO Larry Ellison last year referred to cloud computing this way.

Ellison loves this dig, and he uses it least once every technology generation. He's not alone. I, however, disagree with the entire curmudgeon corps' "It's just hype!" attitude.

While it's true that we in IT have our fashions, just like any field of human endeavor, we're generally pretty practical. It's hard to see either IT's executives or its technicians as … Read more

Dell announced on Tuesday that it has completed its $3.9 billion offer to buy Perot Systems. By accepting Perot's stock at $30 per share, Dell will own more than 90 percent of the company.

Dell's takeover of Perot has created a new business unit called Dell Services, which will provide IT services to customers. Dell's reach will now extend into technology hosting, consulting, and application outsourcing, among other segments.

Former Perot Chief Executive Officer Peter Altabef will become president of Dell Services, reporting directly to Dell Chairman and CEO Michael Dell. Altabef has steered Perot for … Read more