February 22, 2006 4:46 PM PST
AOL to dial-up users: Upgrade or pay more!
AOL is trying to force its users to upgrade to broadband service (delivered by AOL, of course) by raising the price of dial-up service to the same price as its broadband service. Yep, that's a time-honored customer service technique. First, make 'em hate you. Then, ask for their money. Works every time.
Originally posted at ComingSoon
As host of the Buzz Report video series, Molly provides a fresh and funny perspective on the latest consumer electronic products to hit the market, as well as commentary on the stories and development that she thinks are truly buzz-worthy. She is also co-host of Buzz Out Loud, CNET's "podcast of indeterminate length," which entertains listeners with a funny and skeptical take on the day's technology news. Her other podcast, Gadgettes, is proof that girls can be geeks too.
