October 6, 2009 7:01 AM PDT

Windows mobile app store, My Phone service officially opening

by Jessica Dolcourt
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Updated at 8:05 am PDT with a slideshow and some first impressions of the Windows Marketplace for Mobile app store, at 4:25 pm PT with a correction about Marketplace reviews, and at 12:10 am PT on 10/7/09 with an update about the availability of Marketplace on other Windows Mobile platforms, and details on the My Phone service.

On Tuesday morning, as Microsoft's Windows Mobile 6.5 phones hit the market, two of its mobile services are officially launching.

Brand new to 6.5 phones are Windows Marketplace for Mobile--an application storefront like that found on iPhone, BlackBerry, and every other major mobile OS--and a Web-based backup and sharing service called My Phone.

We've heard plenty about both services in the days and months leading up to this release. The much-anticipated Windows Marketplace for Mobile has a well-thought out model that will eventually include both a Web and on-phone storefront, and a flexible billing system that lets you purchase apps using either a credit card or your monthly phone bill (depending on the carrier). According to Microsoft, the PC catalog isn't available now but is planned to be released before the year's end.

There's also a self-service return policy that gives you a full refund from unwanted apps within a 24-hour period. There's a caveat, of course. You'll be limited to one refund per month to avoid abusing the system. The app store launches in 29 countries on Tuesday.

In our pre-release demo, we found the app store to be a little visually boring, though serviceable. Following a proven app store model, Windows Marketplace for Mobile has a search bar, a featured apps showcase, and a list of browseable categories. In them, you'll only see applications that work on your phone model and in your country. There's also an personalized screen that helps you manage the apps you have. As with iPhones and BlackBerrys, if you switch devices, you can easily re-download the apps you installed through the Marketplace. You'll sign on with your Windows Live ID. We heard before the launch that you won't be able to create your own reviews until the second phase, but in truth, rating and reviews are fully functional today.

Microsoft didn't tell us how many apps were expected in the app store Tuesday morning, but with 82 games ready to download, there are at least 100 apps altogether. We already see Facebook, Netflix Mobile, Zagat to Go, Windows Live, and the Midomi music app. Most app prices range so far from free to about $10, though the most expensive one we spotted so far is a $25 golf calculator. We saw quite a few $20 games as well.

If you're not planning to pick up a Windows 6.5 phone yet, Marketplace should also be available to download to 6.0 and 6.1 phones before the end of 2009. That's been the official word, but at least one of our readers has gotten it to work on a 6.1 phone. Download at your own risk.

My Phone

Microsoft's My Phone service

Manage My Phone online.

(Credit: Microsoft)

Unlike the application Marketplace, the My Phone backup and media sharing service is well known from its public beta. Through its online dashboard, you can access and manage contacts, calendar, texts, and photos and videos (no e-mail or apps). At launch, you'll be able to post photos to Windows Live, Flickr, Facebook, and MySpace, with bulk uploads and captioning to come later on.

The new features are mostly premium, and center on remotely finding and securing your phone. If you're in the U.S., you can force your phone to ring even when it's turned to silent or vibrate. You can remotely lock the phone, map it--this wakes up the phone and plots it on a map--and can erase the contents remotely, the most extreme measure. My Phone will show you the handset's last known location for free.

My Phone is treated like application package and can be downloaded in the Marketplace for Mobile. The premium features can be purchased through the online dashboard. Until November 30, Microsoft is offering a free trial of My Phone's commercial capabilities.

As in the beta, My Phone limits you to 200MB in media storage. According to Microsoft, fewer than 5 percent of the current users hit that ceiling.

Who gets it?
Windows Marketplace for Mobile launches on Tuesday in Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, India, Ireland, Italy, Japan, Luxembourg, Mexico, New Zealand, Netherlands, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom, and the United States.

The premium My Phone features are available at launch in the Unites States, Canada, Mexico, United Kingdom, Germany, France, Italy, Spain, Portugal, Denmark, Netherlands, Greece, Poland, Finland, Norway, Sweden, Brazil, Australia, Japan, Singapore and Taiwan. The Map Current Location feature is U.S.-only right now.

Jessica Dolcourt reviews the latest and greatest smartphone apps, in addition to a healthy dose of Windows software. E-mail Jessica and follow her on Twitter.
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by Remo_Williams October 6, 2009 7:24 AM PDT
Oh, so one return per month to prevent abusing the system, eh? Which system is that, the try-before-buy system? Or the desperate-attempt-to-ward-off-pirating system? Or the customers-are-stupid-and-will-put-up-with-lots-of-abuses system? Please clarify, thanks!
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by cary1 October 6, 2009 7:32 AM PDT
oh really? Tell me which store lets you return software that you installed on your device? Can you return an opened software box in Bestbuy? Can you return an iPhone App?

I like this a lot. There are a lot of expensive apps (like navigation) out there which I would purchase only if I know I can return if it doesn't work right
by rapier1 October 6, 2009 7:59 AM PDT
I know you are being a troll but I'll bite. If there was an unlimited return policy people would download apps on an as needed basis and then return them immediately after use. Only a minority of people would do this but it would probably be enough to negatively impact sales which would discourage developers.
by thesethingshappen October 6, 2009 8:52 AM PDT
rapier1 - the android market lets you return apps within 24 hours, with no limit like once a month. You still have to wait for your credit card or debit card company to process a refund in order to get your money back. It's a great way to see how the apps work on your device before you commit.
by Super2online October 6, 2009 3:16 PM PDT
@ thesethingshappen - I don't know of a single website offering Windows Mobile software that doesn't give you a 15-30 day trail period of fully working apps. If Microsoft does not offer that with Windows Marketplace, I will continue to purchase my apps from sites like Pocketgear.com and Handango.com. Anyone who is a MinMo user is well aware of these sites. All it takes is a simple search on any search engine for Windows Mobile Apps and you can find thousands of applications contrary to the rubbish constantly spread about how it's "sooooo difficult to find these apps"!

That's why I prefer Microsoft's approach, I'm not locked into one Marketplace. We purchased two new HTC Pure phones today and can go anywhere Windows apps are sold to load them with any app we want on it.
by rationalreview October 6, 2009 8:12 PM PDT
Is this a Costco store, cause they accept everything back.
by Random_Walk October 7, 2009 6:59 AM PDT
"I don't know of a single website offering Windows Mobile software that doesn't give you a 15-30 day trail period of fully working apps."

True Scotsman fallacy - five-yard penalty! :)
by Renegade Knight October 6, 2009 7:30 AM PDT
"In our pre-release demo, we found the app store to be a little visually boring, though serviceable"

Reminds me of the Apple app store. Still an App store will be good to see. Hopfully I can still intsall directly as well.
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by renGek October 6, 2009 11:20 AM PDT
I still question the worth of cell phone apps vs a web app. Beyond the obvious ones that makes sense on the phone like something you want to run quickly without connecting to anywhere like a tip calculator which makes sense running locally on a phone. But having a separate app that basically does google map, or something that is the same as weather.com....whats the point?
by aka_tripleB October 6, 2009 2:53 PM PDT
Data restraints. Not everyone lives in a well covered 3G/4G city. Much of the U.S. is lucky to get data at all. Also, not having to download the data when you need it leaves the network open for other things, and you don't have to wait for the app to download. Lastly, not every carrier has equal data service. You model might work for you in your city, but it might not work for someone else on a different carrier.
by The_happy_switcher October 6, 2009 8:13 AM PDT
Wow, 100 apps. Only 74,900 behind Apple now. Maybe it's time to buy more copiers, Redmond. Also, where's the "Rub Steve Ballmer's Bald Head for Good Luck" app--the signed edition?
Reply to this comment
by hiddentalnt October 6, 2009 8:29 AM PDT
so they launch a brand new marketplace and are already expected to have the same number of products as one that has been around for years?
by Rolker October 6, 2009 9:00 AM PDT
Let me remind you that WinMo has a lot of apps. The problem was that there wasn't any central place to get them.
I'm sure that there will be a lot more apps in the marketplace really soon.
by Seaspray0 October 6, 2009 9:50 AM PDT
@happy switcher/applerocks1996. There are more apps for winmo than the iphone. At present, you can get all those apps directly from the internet (outside of the my store). Quit trolling your mud sling half lies.
by solitare_pax October 6, 2009 10:41 AM PDT
But how long will it be before Microsoft locks the internet available programs out for its exclusive app store?
by renGek October 6, 2009 11:21 AM PDT
So by that analogy you would say apple is wayyyy behind microsoft when it comes to desktop applications.
Btw, how many flash apps can the iPhone run....
by jabberwolf October 6, 2009 2:24 PM PDT
Wow.. About 3/4s of the iPhone apps are complete junk!
(14 new fart apps??!!! REALLY do we need to count those - Apple does! )

And adobe flash will open up markets yet alone MS's ability to co-operate with everyone and allow 10s of 1000s of apps to be sold without trying to gouge them.
by lazycat202 October 6, 2009 6:12 PM PDT
@The_happy_switcher:
first, i'm not a MS die-hard fan.
second, there're huge great WinMo apps out there. Heard of iGuidance? iGo? I don't want to mention the ability to flash the ROMs and customize your phone :P
at last, i love the freedom to install whatever I wish on my phone.
by rationalreview October 6, 2009 8:14 PM PDT
Yes, I can get any app for just about anything I can think of on winmoblie even back to version 5. It's just disorganized and bing is about the best way now to find the app you need. But then again, I don't believe you can get a useful app from Apple unless it has been approved by themselves, and personally, I just don't trust Steve Jobs very much.
by ace10134 October 6, 2009 10:56 PM PDT
Just for the Touch Pro 2, and JUST from Handango there are...

2376 APPS

Your myth is busted. Please learn something usefull, instead of biting off of Apple's BS.
by Renegade Knight October 7, 2009 8:01 AM PDT
It depends if all the other WinMo apps have to be ported or if they still install fine.
by jypeterson October 6, 2009 8:20 AM PDT
Well, you have to give it to Microsoft for actually opening a store, they knew they couldn't sit by and not open one for their mobile platform. However, I think they should have chosen a different name than "My Phone" -- the Simpsons already did that one.
Reply to this comment
by Random_Walk October 6, 2009 8:43 AM PDT
...I thought they did the MyPod ? :)

But yeah, I agree - dunno if it'll be enough to keep them from hemorrhaging marketshare though.
by The_happy_switcher October 6, 2009 9:28 AM PDT
You expected 'originality' from Microsoft?
by Seaspray0 October 6, 2009 9:54 AM PDT
I'm not surprised at the name when I look at their naming conventions... My Computer, My Network Places, My Documents, My Pictures, My Pictures, etc.
by ywkhgqo October 6, 2009 10:46 AM PDT
happy switcher,
did apple already get sued by creative for stealing their mp3 player patent?
by rationalreview October 6, 2009 8:15 PM PDT
You didn't quote Butters correctly, but well said.
by topgunb2 October 6, 2009 11:37 PM PDT
@ The_happy_switcher no, but I expect a huge market share from them and crap from you.
by mvagustacorse October 6, 2009 11:07 AM PDT
happyswitcher - you really have nothing to contribute except to bash MS in every post. Did Ballmer break your heart or refuse to sign your copy of Halo or something? Why is it such a personal issue for you?
Reply to this comment
by lazycat202 October 7, 2009 3:18 AM PDT
he got Windows on his Mac OXS. that's nice!
by molotov October 6, 2009 11:09 AM PDT
Its so chick to have an App store today!

Baah-baah.
Reply to this comment
by rationalreview October 6, 2009 8:15 PM PDT
Are you a sheep?
by zeroplane October 6, 2009 11:32 AM PDT
Well I wish them luck, but frankly I am totally disenfranchised with the window mobile platform. I have had three phones on two different carriers and they all sucked.. horribly.

I won't buy a windows mobile phone anytime soon.

I currently have an Iphone, but once my contract ends I am switching to an Android phone. Don't get me wrong, I like the Iphone hardware and software.. It is AT&T that ***********.
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by jabberwolf October 6, 2009 2:28 PM PDT
I simply love the ******* aggression against something they do have that is actually useful and works!
And its something that Android and Apple cant do or cant do wel.. or at all !
Reply to this comment
by jwlee1979 October 6, 2009 2:48 PM PDT
"If you're not planning to pick up a Windows 6.5 phone yet, Marketplace should also be available to download to 6.0 and 6.1 phones before the end of 2009."

I have an AT&T Tilt running 6.1 and downloaded the Marketplace today and it's running just fine. I downloaded the My Phone app for free from the Marketplace, and it too runs just fine on my 6.1 setup.
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by J-Do October 6, 2009 11:58 PM PDT
Even better. It may be that Microsoft isn't actively supporting it on those phone platforms...we'll see if they change their official course.
by savas2112 October 7, 2009 8:42 AM PDT
I have the marketplace for my Sprint Touch Pro running 6.1 and it works just fine as well. Good stuff.
by jwlee1979 October 7, 2009 8:44 AM PDT
So far I have downloaded 6 apps from the marketplace, all free, and all running perfectly fine on my WM 6.1 AT&T Tilt. Browsing through the Marketplace is very simple and straight forward. I love it.
by The_happy_switcher October 6, 2009 4:07 PM PDT
Windows Mobile 6.5 Review: It Still Sucks.
http://www.mobilecrunch.com/2009/10/06/windows-mobile-6-5-review-it-still-sucks/
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by technewsjunkie October 6, 2009 6:25 PM PDT
ME TOO, ME TOO...
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by Sumatra-Bosch October 6, 2009 6:26 PM PDT
Did you know that the store has a cook book for Steve Ballmer's favorite Duncan Hines brownie mixes!
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by rationalreview October 6, 2009 8:16 PM PDT
I'd like some of those. They have special ingredients.
by TCrimson05 October 8, 2009 6:48 AM PDT
6.5 isn't bad.....but i probably wouldn't get it....I'm kinda waiting to see what they're going to bring to the table with that over haul of windows mobile 7 next year. Ballmer is always talking about Zune being a software that he wants to see everywhere, and while I can get that.....I personally want to see them jump into the hardware side of things too and make a cellular version of the HD.
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by jordosbaloney October 9, 2009 8:15 AM PDT
What are the odds of any them porting any of the apps in the 6.5 marketplace into the Zune HD's library?
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