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March 11, 2009 8:51 AM PDT

iPod Shuffle: The reality check

by Donald Bell

Apple's iPod Shuffle received a refresh today that was long overdue. But as much as I love the way Apple is innovating with its iPod Touch and iPod Nano, I think it may need a reality check on this buttonless $80 paperclip it's calling the new Shuffle.

I'll be sure to keep an open mind when it comes time for a review, but for the moment, let's cut through Apple's reality-distortion field a little. Here are five criticisms I have about the new iPod Shuffle.

Has Apple crossed the line with the new Shuffle?

1. No buttons? Sure there are buttons on the headphone cable, but on the actual device--the part that you would hand to somebody and say, "That's my MP3 player"--has zero buttons. $80, 4GB, no buttons. I know Apple isn't a fan of buttons, but that's just ballsy.

2. Replacing headphones gets more complicated. With the Shuffle's controls on the headphone cable, you can't just buy any off-the-shelf headphones to use with the Shuffle (see point #1). Existing third-party headphones and adapters made for the iPhone won't include volume control (remember that whole Apple in-ear headphone debacle). At the moment, if you lose or break those earbuds included with the shuffle, you're going to need to shell out $30 for Apple's own earbuds. In fact, Apple isn't even selling its old-style earbuds anymore (not online, at least).

3. Easier to lose. I'm all for small gadgets, but not a month goes by that I don't get an e-mail about someone accidentally running their iPod Shuffle through the washing machine. Now that the Shuffle is the size of a few toothpicks, how are you supposed to keep it from falling into your seat cushions? I'm sure the same complaints were rolled out the last time the Shuffle got shrunk, but if they were justified then, they sure are justified now. Can you imagine going to lost and found and trying to describe your featureless, buttonless MP3 player? Forget it.

4. Voice isn't a new feature. Hey Apple, remember last year when you included spoken menus on the iPod Nano? Then why are you calling the Shuffle the first MP3 player that talks to you? Also, technically there have been a few MP3 players for the vision impaired that have already pulled this off. I'm glad to see the feature, especially if it can read me the song titles from my Too Short albums in a robot voice, but it seems odd Apple would claim that the Shuffle is the first MP3 player with voice cues.

5. Tiny clicker. I wasn't a big fan of the previous iPod Shuffle, but I did like that big, ergonomic, you-can't-miss-it play button on the front. Now, users need to control playback using a tic-tac-size concave button dangling from their ear? It just doesn't seem as intuitive.

Criticisms aside, there are some things I'm excited to see come to the Shuffle, like the fact you can now use playlists and hear artist and title information. Still, this feels like a product that didn't need to happen. The $80, 4GB configuration is a little overkill, too (a cheaper 2GB version would be fine for most users).

Enough of my ranting. What do you guys think?

Donald Bell is CNET Reviews' senior editor for MP3 players and portable audio, and one half of the MP3 Insider blog and weekly podcast. He also likes getting his hands dirty with digital audio tools for musicians and DJs.
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Add a Comment (Log in or register) Showing 1 of 4 pages (93 Comments)
by executiveenduser March 11, 2009 10:22 AM PDT
Donald Bell: the reality check

1. Never actually used it!? Seriously!? Writes a review without using it? Thats ballsy. And for the no buttons thing... Regardless of the no buttons, I've been waiting for headset button support... I hate reaching for my shuffle while I'm running.

2. They already make headphones that can be used with the shuffle...

3. Easier to lose!? are you kidding me... what's the point of everyone screaming SMALLER SMALLER... if only then they complain, make it bigger or I'll lose it?

4. At least you didn't point out the lack of a screen like everyone else. But really, you could have left out the first 5 of 8 paragraphs and had a decent "I've never used it before but at glance this is what I think." article
Reply to this comment
by rbiggs6969 March 11, 2009 12:01 PM PDT
Reading comprehension, dude. He clearly states at the top that he has not seen the device, it's not a review, and he is simply commenting on first impressions. He also states that there are already 3rd party headphones designed to work with Shuffle, but few if any include all of the controls a buttonless device requires.

Inability to use my choice of 3rd party headphones was an instant deal-breaker for me. I find that my ears are physiologically incompatible with Apple's earbuds. Very uncomfortable.
by audiodonald March 11, 2009 12:06 PM PDT
1. This isn't a review. It's an opinion piece. This is my blog. I write opinions on it.
2. It's easy to find 3rd-party iPhone/Touch/Nano compatible earbuds with the clicker remote, but not with volume control, which is critical for the Shuffle since there's no other way to turn down the volume.
3. Yes. Easy to lose. Small is good. Once it becomes a choking hazard, though, maybe we've gone too far.
4. The Shuffle never had a screen. It makes sense that they wouldn't add one.
by santihossni March 11, 2009 1:14 PM PDT
So now you're going to tell me that the lack of screen is not important? Instead of spending money on a stupid voice over function (great for the blind, that's it), they could invest two dollars a pop for a mini LCD screen... I buy Apple product but I certainly don't belong to that group of idiots who goes chasing after Steve Jobs' products and believe their that innovative... come on give me a break, this product is a piece of crap!
by BakedSalad March 11, 2009 2:30 PM PDT
Are you kidding me?
by BakedSalad March 11, 2009 2:31 PM PDT
How much info could they possible be able to put on a 1/4 inch screen?
by weggemana March 11, 2009 4:07 PM PDT
wow, Apple Fanboy! I am a fan of apple too but why are you getting so angry about a review?
by Assais March 11, 2009 5:47 PM PDT
Get a life you moronic Apple fanboy
by WebBuddha March 11, 2009 6:37 PM PDT
OMG an honest piece about an Apple product that believe it or not actually sucks. The unconditional adoration typically espoused here by the iSlaves and Fanboys is exactly why Apple is turning out crapgadgets like this now. If they don't think they're doing anything wrong, they'll keep serving garbage like this up. And the Fugly new 17" Macbook. I mean Fuh-Ugly! I find myself dissapointed by Apple more often than not lately.
by wotka89 March 12, 2009 6:33 AM PDT
Executive User?

You have no idea what you are talking about and I feel more stupid for reading your pointless ramble.
That's why Donald writes for Cnet and you don't.
Go get a reality check
by make_or_break March 12, 2009 7:05 AM PDT
executiveenduser = slave to the Apple gods

...or draws a paycheck from them. No other explanation.
by BOTNET March 11, 2009 10:57 AM PDT
one thing the old shuffle had and I'm affraid new has as well - you have to turn it OFF. Other players (like my sony) have no ON/OFF button. Just hit STOP and few seconds later the players turns itself off.


I'm just speechless... we have to buy special headset designed for MP3 pleayer? Come on. Enough is enough with Apple's creepy connectors. Why they cannot do things the standard way?
Reply to this comment
by dragontsd March 12, 2009 6:41 AM PDT
because standard isnt good enough, plain and simple. The shuffle will out sell all other tiny form factor music players, possibly many times over. you know it will only be a matter of time before they release an extension to allow you to use regular headphones. I am a mechanical engineer, and my professional advices is the age old cliche "dont knock it before you try it", product designers at apple are second to very, very few. The final word is the consumer's opinion, but it woudlnt hurt to have a responsible opinion that ranks above "i think i might not like it so I'm not even going to think about liking it." Dont be afraid to try new things, it's an important part of evolution.
by romodoc March 12, 2009 8:51 PM PDT
dragontsd

selling more doesn't mean this is a good product. There are much better options in this mp3 category. An extension to the cord or any kind of adaptor will defeat the whole propose of this kind of mp3 player, plain and simple, now you have to get accessories for an additional cost?
A big market for this products is runners because of the size and form factor, but also most serious runners have their own running earphones. That was just a bad idea. And the proof will come soon, next iPod shuffle WILL have buttons back, natural selection will get rid of this piece of crap and evolution will continue :)
by March 11, 2009 11:20 AM PDT
I agree, those apple connectors are scary.
I like the design and the controls location but I'm a fan of the ears buds.
Reply to this comment
by bradyb23sb March 11, 2009 11:20 AM PDT
I can't get the standard iPod buds to stay in my ears when I'm running. I bought some innovative buds from Japan that solved the trick, and I won't buy the new Shuffle if I can't use 'em. Seems like Apple should have thought that part through a little better...
Reply to this comment
by beej90 March 11, 2009 11:25 AM PDT
I am a big Apple fan, but Seriously this new shuffle has issues. The biggest being that it has no buttons. ***? I mean come on how am i supposed to use my 400 dollar Bose QC 3 headphones. Most people do not like the earbuds that come with the iPods. Now there forcing to either us to use them or upgrade to the in-ear ones for 80 bucks. Until someone comes out with an adapter to fix this i am staying far away.
Reply to this comment
by Seaspray0 March 11, 2009 7:19 PM PDT
Is this where the microsoft fanboy steps in and says, "Time to get a Zune!" LOL! Sorry, I couldn't help it. Just kidding, people. But I will suggest that ANY make/model other than this particular make/model would be a better choice.
by afakirani March 11, 2009 11:30 AM PDT
I definitely agree with points 1,2 and 5. I don't know what they were thinking not including a set of dedicated buttons on the device itself. Though I agree that controls found on the headphones are nice to have, I don't think that this convenience should have eliminated dedicated, large, tactile buttons from the player.

As for point 3, it seems moot. If losing an MP3 player was such an issue for most people than they probably wouldn't opt for this device. It's form factor is its appeal. Without it, there is nothing that distinguishes this MP3 player from the others out there.

Lastly, though the Shuffle has always been a screen less MP3 player, the inclusion of a nice crisp OLED might be a nice touch. I can't imagine the practicality of the "voice" feature especially if it has to read through every single playlist before getting to the one I want.

Anyway, that's just my opinion.
Reply to this comment
by boopiejones March 11, 2009 11:32 AM PDT
i agree with you on point #2. i have a pair of etymotics that i use. i don't want to use apple headphones and i don't want to add an adapter to the mix, as that defeats the whole purpose of having a compact player.

but i disagree with you 110% on #3. the whole point of a shuffle is for it to be simple and small. if you want a player that you can't lose, get that giant one that they sell at walgreens. and you can pick up a giant universal remote and subscribe to life alert while you are at it.
Reply to this comment
by romodoc March 12, 2009 9:05 PM PDT
LOL man that's funny, I totally agree tough, if you think is too small you'll lose it, DONT BUY IT. I have a touch big and expensive enough not to lose it, but I would buy this one for running or the gym, except I am not because of point 1, 2, 4, and 5.
I think Donald had 4 points initially, but you can't only have four reasons, its always top5 or top10, you gotta have five at least, so he trows in #3.
by boeingmd82 March 11, 2009 11:38 AM PDT
I'm really surprised that someone hasn't invented a small adapter, about the size width of the regular Apple headphone plug with the three buttons on it. Plug that into your iPod and then your regular headphones into that. You'll have to feel around in your pocket to change the songs, but that's the trade off. I don't really like Shure's solution with a longish cable that you then need to plug your longish headphones into, it turns into a huge ball of spaghetti. Maybe the accessory manufacturers are having a hard time integrating the microphone in a small jack adapter? Just don't add a mic. Problem solved.
Reply to this comment
by ccouvillion March 11, 2009 12:05 PM PDT
Wow, if Apple just sold an iPod that had (bigger) buttons on the front, had replaceable headphones, was a little bigger and had a display you would probably snap that up in a NANO-second. As a bonus, they could make it come in a variety of colors. What are the guys in Cupertino thinking?

/sarcasm
Reply to this comment
by AllenKids March 11, 2009 1:48 PM PDT
Good one.

Lulz
by Akiba March 11, 2009 3:09 PM PDT
lol.
by natilator3 March 11, 2009 5:02 PM PDT
I see what you did there.
by Shaun822 March 11, 2009 8:46 PM PDT
Oh I get it its funny cause they have an iPod call the Nano, thats really small but has a screen and dedicated buttons.

Okay back to reality, I was kind of thinking the same thing.
by luffy77 March 11, 2009 10:06 PM PDT
LOL
by SactoGuy018 March 11, 2009 10:09 PM PDT
You just described the SanDisk SANSA Clip. :-)
by dragontsd March 12, 2009 6:42 AM PDT
hahahahahahaha!!!!
by logos March 11, 2009 12:33 PM PDT
My understanding is that Apple will provide a connector with controls on it for third party headphones to use with this new shuffle. Still don't see what the big deal about this other than eye candy as the Sansa clip has double the capacity, better sound than the shuffle, screen, EQ, voice recording, FM and isn't that much bigger, plus it's close to the same price.
Reply to this comment
by cabrillo24 March 11, 2009 12:57 PM PDT
2 issues I already have with this device.

1. The lack of buttons. Granted they'll be on the headphones; however, Apple provides terrible headphones. I never bother taking them out of the wrapper. I primarily use my shuffle to workout, and Apple's headphones would constantly pop out.

2. I've already lost 3 of these suckers because it's so small and easy to forget about. Granted this isn't Apple's fault, it's my fault for negligence, but can you imagine how many of these will get lost or in the washer? Once again, not Apple's fault, but as a consumer I can't see myself switching from my 2GB shuffle. Most people I know who've purchased one uses it to workout, their mobile devices or solid state music players provide a more robust solution.

One thing that is appealing though is the voice feature due to the lack of display. As I stated in the aforementioned, I use the device primarily to workout, so I already know the songs I put on the shuffle. Not a ding at Apple.
Reply to this comment
by ucbedge March 11, 2009 1:05 PM PDT
I still dont understand why someone would pick a shuffle over a nano......
Reply to this comment
by mike.gw March 11, 2009 1:08 PM PDT
Many cars now come with at least a Mini-8 Aux input jack, so you can plug in your iPod (or any other player) into the car's stereo amplifier. Some cars offer more elaborate iPod connection kits, enabling you to control your iPod with the car's stereo controls. This is really nice if you have steering wheel controls.

Now, with the VoiceOver technology, iPod connection kits (which range in cost from $300 - $2,000, depending on the auto manufacturer) may be unnecessary. Aux input devices can still have their volume and muting controlled by the car. All that's needed is a way to select the song you want. What's needed is a Mini-8 to Mini-8 AUX cable that has the same VoiceOver controls built into it as the new iPod shuffle headphones do. With this cable, we'd be able to hear the VoiceOver Song/Playlist selections over the car's stereo, and we could make our selections without taking our eyes off of the road. I am ashamed to say that with my iPhone plugged into my Aux input, I have taken my eyes off of the road to advance or change my song selection/playlist. But with that indented adapter, you can make changes by feeling the indentation on the cable.

Can you use your influence to pass this recommendation/wishlist to those best enabled to turn it into a product quickly? If so, I can order the new iPod and cable for my car, and retire the CD changer. Thanks!
Reply to this comment
by Techie_Jr March 11, 2009 1:13 PM PDT
How many people are going to want to drive and toggle through songs by long and short presses? What if your song is 15 songs away? What if you want to go to a different playlist and then go 5 songs deep? Are you seriously going to spend the next 5 minutes of your life doing long and short presses while the damn device talks to you??!
by Techie_Jr March 11, 2009 1:10 PM PDT
Apple integratijng it's controls into the headphones is yet another way Apple wants exclusive control to EVERYTHING associated with their products. It sickens me and I will never turn to Apple as a result.

This world is full of technology but Apple only permits you to use theirs if you do go the Apple route. When will the brain dead lemmings of the world realize that any mp3 besides the ones Apple offers can be used on ANY device (phones, computers, etc.)?
Reply to this comment
by March 11, 2009 1:14 PM PDT
The main worst thing about itis that if you want to connect it to a home stereo or just regular speakers, you'lll have to buy apple's adapter, for you wont be able to even control the music.
Reply to this comment
by ace10134 March 11, 2009 4:33 PM PDT
Exactly!

You can't even use your home's speaker's with this!!!

I see a big failure coming up with this, but I just know that it'll sell somehow.
by kasrhp1 March 11, 2009 1:23 PM PDT
What do you expect, its Apple. Their products are designed for teenagers with a.d.d. why would anyone ever want to control their mp3 player from a cheap and lousy sounding set of earphones? Why would anyone buy anything that you have to spend another $30 for a headphone adapter just so you can use you own? Apple just likes jacking money from teenagers that don't have an attentions span, and don't have a clue what they really want. Check out the sansa clip, for half the price, and one of the best sounding mp3 players around. Seriously, check it out and stop getting hooked on an inferior product because they market well.
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by ace10134 March 11, 2009 4:33 PM PDT
+1
by ark_v2 March 11, 2009 8:39 PM PDT
I have A.D.D and I don't like apple products other than the ipod touch. Must of them look nice but there are better values around that don't lock me down to a company. And I do believe the new shuffle is crap. In fact, almost every person with A.D.D that I know don't use apple PMPs.
by fooldog01 March 11, 2009 2:12 PM PDT
Interesting points. I intially was impressed with the design but the more I think about it, I think this thing may be nothing more than a pretty piece of junk. Is it just me or is that Apples mantra now (maybe has been for a while)? Form over function. Nice.
Reply to this comment
by tipoo_ March 11, 2009 2:41 PM PDT
The worlds first MP3 player to come with a "Choking Hazard" label.
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by mikefarren March 11, 2009 2:51 PM PDT
Wow. I'm coming up on sixty (real fast, too), and now I find out that I'm just a teenagers that doesn't have an attention span. I guess not - I wasn't paying attention to the last forty-five years, obviously.
Reply to this comment
by tcr071 March 11, 2009 2:55 PM PDT
How is this not anti-competitive? Can only use Apple head phones with the product or BUY an Apple adapter? Ummm...?

If Microsoft releases some software that only runs on Microsoft keyboards there would have been three dozen lawsuits before it even hit the store shelves.
Reply to this comment
by Shaun822 March 11, 2009 8:59 PM PDT
Any company can make an adapter like when Belkin made the iPhone adapter. It is a design to curb using other headphones but it isn't legally anti-competetive because they skirted it just enough.
by dragontsd March 12, 2009 6:51 AM PDT
man, you guys really need to chill out with the earphones thing... The release was not about the adaptor that will let you use other headphones, it's about the player, for god sake. Apple wouldnt be apple if they thought like microsoft, and thank god too, we dont need another staunchy building full of nerds who only care what code a box spits out. I'm not an apple freak, i just appreciate product design, and it seems that Jobs does too. The dude is twenty thousand times richer that you will ever even dream of being because of it...I think his way of thinking has passed the test.
by make_or_break March 12, 2009 7:21 AM PDT
dragontsd: I'm glad you're comfortable with how Apple does things, but let's get one thing straight...not everyone sees that everything they've done is nuts-on perfection. I doubt you live in a vacuum; you should be well aware that the headphone market is a pretty big place from a revenue generation standpoint. Moving away from standards only complicates things. People have already invested good money into perfectly fine cans; now Apple comes along and wants to change that usage model. Apple's track record on supplying great-sounding buds hasn't been all that good; plenty have sough audio solace with third-party products. Hell, Apple themselves sell alternative headsets. Consumers have a right to be upset.
by BOTNET March 13, 2009 6:28 PM PDT
remember when apple replaced their own cable by switching the charging port and all of us who invested into iPod car charger have to spend more money to replace it with iPhone 3G charger? That is BS
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