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April 21, 2009 3:47 PM PDT

Five reasons I love Rhapsody

by Jasmine France

On last week's MP3 Insider podcast, Senior MP3 Editor Donald Bell and I found ourselves wandering off on a tangent about cable television. Namely, I refuse to pay the astronomical fee Comcast insists on charging for even the most basic of packages. (Listen to the show.) Frankly, they're already siphoning off plenty of my hard-earned cash for the Internet service alone.

Personally, I'd rather fork over $15 each month to Rhapsody for all the music I can listen to than bleed out $60 to Comcast, especially considering the fact that almost every TV show I want to watch can be streamed free--and legally--from sites such as Hulu, Netflix, and Veoh...heck, even the network's own Web sites offer up recent programming for free. However, while I may be perfectly comfortable "renting" my music, Donald makes a fair point that many people still can't come to terms with the idea that they don't get to own the music outright, especially when they're getting yet another bill in the mail each month.

And so here we are...with me making yet another attempt to convince all you hold-outs that subscription music is great. I'm all about Rhapsody, and here's why:

  1. "Free" for all: Rhapsody is one of a handful of music services that let's you listen to any song you want, on demand, for free. Yes, there is a catch: you only get 25 free streams per month...but that's better than nothing! Because of this aspect, you can share songs and playlists--via e-mail, IM, or blog/Web site--with anyone, even if he or she is not a subscriber. (Another service worth checking out with a similar feature is La La, which gives you 50 free song credits for streaming.)
  2. Yahoo search-to-play: In February of last year, Yahoo discontinued its own music subscription service and transferred its customers to Rhapsody. One of the results of the deal is the special artist "box" that pops up at the top of the search results when you look up a band using Yahoo search. The box includes various multimedia content, including push-to-play song links that pop up a browser-integrated Rhapsody player bar. This one-step solution, while not without some flaws, is a great idea for providing instant musical gratification for subscribers and nonsubscribers alike.
  3. Clicking the arrow next to the official site link brings out a special Rhapsody player bar that's integrated into the browser.

  4. $13/month for all-you-can eat: Or all you can listen to, as the case may be. That's about the cost of one full-album CD--but instead of access to, oh, say, 14 tracks, you get to listen to any of the ones available in Rhapsody's music catalog, which at last count had 6 million tracks and growing. Seems like a no-brainer to me.
  5. To go music: If that's not enough to convince you, consider this: for $2 more, you can transfer almost any of those songs to a compatible portable device. I have about 900 songs on my MP3 player; roughly half of those have been ripped directly from CDs, while the other half come from my Rhapsody subscription. Now, one could pay the standard 99-cents-per-song for those 450 songs and be out $445.50...or one could put that towards a 2.5 year subscription and constantly rotate out those songs with any of the millions of catalog tracks. I know what my choice is.
  6. Channels: Rhapsody's Channels section offers a wide selection of Internet radio stations for various genres, themes, and decades. They can also act as dynamically updating playlists on players that support Rhapsody DNA (which is, unfortunately, quite few). As we well know, I'm a big fan of taking the work out of the playlist equation; I'd much rather have some adept music editors making them for me.

It's true: I'm a longstanding subscription music faithful, and I know I'm not completely alone...am I? Still, that doesn't mean I don't get frustrated by Rhapsody and its limitations; I have yet to come across a perfect Web service or piece of software. What about the rest of you? Have any Rhapsody horror stories, or any major gripes about subscription music? I welcome all feedback below.

Follow-up: Five reasons Rhapsody really irks me.

For more than five years, Jasmine France has covered a variety of tech products for CNET--from scanners to keyboards to GPS devices--but she's happiest where she is now: sitting atop a pile of MP3 players, "testing" every music service known to man, and jamming a variety of earbuds in every shape and color into her absurdly small ears. E-mail Jasmine.
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Add a Comment (Log in or register) Showing 1 of 2 pages (29 Comments)
by chrgeorgeson April 21, 2009 4:39 PM PDT
I fully agree with Jasmine France!
I started my all you can eat music service with URGE. Which was so good!!!! The layout was fantastic and there radio stations were good to.
Then Rhapsody bought them out and while they are long overdue to completely start from scratch for the music player/store it is very usefull and not at all frustrating to use (UI wise).
I know some people complain about the whole you don't own your music why rent it? I just tell people that I don't own the movies on netflix and I still rent them, as do 10 million other people.

While maybe not for everyone it's deffinetly for me! I authorize my HTPC at home to listen to it, my Laptop, and my work machine and it's completely wonderful to listen to the music on the go or at work with such ease.

I would say it's a 4 out of 5 star product.!
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by musax April 21, 2009 5:48 PM PDT
Have you tried Qtrax? I think it will be the best service once they turn on the portability.
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by mpmusicman April 22, 2009 10:42 AM PDT
Authorities in the music download industry loathe qtrax because of their false pledges. Their business model has already been a proven failure. They will probably be filing for bankruptcy by this summer. Rhapsody is the best music download website according to most surveys.
by Jsqured91 April 21, 2009 6:02 PM PDT
Personally I'm big on eMusic - if you're into independent stuff its the way to go for like 12 dollars a month i get 40 drm free downloads
i think you get 30 for 12 if you are a new subscriber now, but if you were on board when they switched their pricing its better
plus you can find those "50 free download" cards in a bunch of magazines to kick off your account
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by crescentdave April 21, 2009 9:03 PM PDT
I liked eMusic ... especially when it first came out ... back then, a much better deal. It's got a great collection of independent music. I did the all the subscription music models ... yahoo, aol, rhapsody, napster and I ended up with rhapsody ... combination of choice and software. I use the music to go and love it. If I really want to keep a song ... legally ... I'll pay for it. I like their album cover art and the info that accompanies a lot of the selections. I'm not a fan of pop music and Rhapsody seems to have pretty deep pockets when it comes to content. Thanks to musax fro the mention of qtrax.
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by rangel28 April 21, 2009 10:37 PM PDT
I have been using Rhapsody for about three years now and I love it. I love the fact that I can download virtually anything , listen to it, and, if I don't like it, delete it. I can listen at work, or transfer to my Creative Zen V Plus or Sansa Fuze. I also love the fact that I can download Rhapsody Channels on my Fuze, and that I can update the channel whenever I like.
Things I don't like? The interface is somewhat clumsy, and I would like to see more reviews of CDs. Still, for less than $15 a month, I think it's a great deal.
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by cnedd April 22, 2009 2:03 AM PDT
The Rhapsody 2 Go is what really sells this. With most new car stereos having an auxillary input you can basically listen to whatever you want in your car from your MP3 player. Instead of buying all that music, just throw it on your player and listen in your car, or at the gym. If the music sucks, you didn't just waste money on a CD. I use a Sony Walkman with Rhapsody DNA. It's a beautiful player; works flawlessly with Rhapsody.
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by Ray180 April 22, 2009 8:53 AM PDT
I wish there was a way to use a subscription service with an iPod. I really want to buy a Touch but can?t live without subscription music. Ever since my wife and I started using Rhapsody a couple years ago, there?s been no turning back. It?s kind of like Tivo ? you don?t think you need it until you try it, then you wonder how you ever lived without it.

My wife was buying several cds a month and it was blowing our budget out of the water. Once we started using Rhapsody, I knew it was only going to cost $15 a month for our music? no more, no less. And since we could use up to 3 devices on one account, we could both enjoy endless music on our devices. We?ve recently switched to Zune players and the Zune Marketplace for our subscription service and love it even more since it includes 10 DRM-free songs each month for the same $15 price.
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by ktreb April 22, 2009 1:23 PM PDT
I agree with you. That said I do have the Touch and I love it. I actually own both generations. I do have a huge cd collection plus purchsed downloads and ripped video to put on them. I also do use Rhapsody to Go and have purchased a couple of players (Sony E Series, SanDisk Sansa Clip) to use specifically for the service. I use Rhapsody to try out music and if there's something that is truly worth owning (few and far between) I'll buy either the cd or the download and I could put them on my iPods. If not, then they stay on my Rhapsody compatible player.

If iTunes would come out with a subcription service, I would probably ditch Rhapsody for it.
by BenzTech May 4, 2009 8:11 PM PDT
Definitely agree with this. If Apple did subscription, I'd be all over it. Mainly due to the overwhelming aftermarket accessory support. I love my Zune Pass, and have few complaints about the player itself, but good luck finding a choice of speaker docks or integrated car stereos...
by yipcanjo April 22, 2009 9:04 AM PDT
I have a handful of albums through Rhapsody, but as a Zune owner, the Zune Marketplace is absolutely great! I really like the software, and the free 10 tracks each month is an extra boon.

I have no problems with Rhapsody, though. Great service!
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by April 22, 2009 11:33 AM PDT
There is no perfect software (my neighbor is cursing Power Point right now!) but Rhapsody comes as close as possible. Popular resistance to subscription music confounds me. would you want to pay for your water by the glassful? Constantly a song will pop into my head and i'll need to hear it-- don't want to own it, don't want 30 sec sample-- i want to HEAR it.. that's where Rhap shines. I needed to hear the Stones singing "Sweet Virginia" from Exile on Main Street the other day, and within 2 minutes i was belting it out. LONG LIVE RHAPSODY!!
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by msaltz April 22, 2009 12:44 PM PDT
I like the Rhapsody service but I'm not all that happy with the software. Mostly, I wish that the software had more flexibility. For example, a minor thing, I'd like to be able to have the album in the first position in My Library rather than the track, even if I have it sorted by album. I'd like to be able to see song lyrics. I'd like better reviews and more extensive information about artists (granted these last two things are about the service and not the software). I'd like the software not to crash as often as it does. It seems to take up a lot of resources, though I'm not sure that is true. One player I've been trying out is Songbird, which I've come to like because of its flexibility. My impression is that Rhapsody doesn't upgrade the software very often. I wish they did.
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by dc2772 April 22, 2009 1:56 PM PDT
Ah man, Slacker is the best for music discovery, and it's free (if you can withstand a few ads ;-).
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by Bazebolljim April 22, 2009 4:36 PM PDT
I agree, LONG LIVE RHAPSODY. I have been a subscriber for 3--4 years, maybe longer and have three to-go players that I use. I enjoy being able to rotate playlists and download channels for radio-like listening w/o commercials. I especially like being able to listen to an artist I know nothing about to determine if I like them. Then there is the access to foreign groups like Los Amigos Invisibles or Mana which are very difficult to hear in the States. I will NEVER buy an iPod until they allow access to rented music. Do you hear me Steve Jobs? Don't put rented music in the same class as flash-drive mp3 players like you did a few years ago. Ohh, yeah, that's right, Apple does have flash-drive mp3 players now. There's hope for iPods yet ;-)
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by daveydad April 22, 2009 4:59 PM PDT
I agree. I loved my iPod/iTunes but unlimited music for $15/mo?? A no-brainer. Sold my iPod and bought a 16GB Zen. Love filling that baby up with music!

A couple of gripes... Rhapsody's player not having an album cover mode for Playlists (does it?). And not letting two users log on at the same time without someone getting logged off. My wife downstairs, me upstairs. But... until iTunes has a subscription service like this I will stick with Rhapsody.
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by 217 April 22, 2009 10:06 PM PDT
I was an Urge customer before Rhaspsody bought them out. I loved them because it was easy to use with my iriver Clix (stil the best sounding MP3 player that I've owned). However, my Clix would not work with Rhapsody so I bought a Zune 8gb. Although I like the Zune software, I am not happy the player-it sounds like garbage (how about an EQ Microsoft). I'm hoping to buy a Zen 32gb and switch back to Rhapsody in the future.
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by ddulak April 22, 2009 11:36 PM PDT
I love Rhapsody for all the reasons listed above, but I don't think you can give their software/interface such an easy pass. This is easily the buggiest software I have ever experienced, however this is also the best subscription service that I have found as well. With every upgrade that comes out I hope their numerous issues will be fixed, but I've been waiting for 4 years and I'm still disappointed. According to their user forum ver 5 should be out some time this year, if it is as good as hyped it will make a good service, an awesome one. I also urge new users to investigate the player that they purchase. Make sure you get one that is compatible with the Rhapsody DNA. This will eliminate a lot of the problems. I currently have a Haier Ibiza 30G and love it, but my wife's Sandisk sansa is respectable as well. Rhapsody is great, but that is based on their competition keeping the bar so low.
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by musax April 23, 2009 4:36 AM PDT
What does authorities loathing Qtrax have to do whether the site rocks or not? MY question was have you tried it? It is 100% free. The other companies that failed with the model Qtrax has had something in common- they don't have the music Qtrax has. Qtrax has all four major labels on board and thousands of Indies. They will also be Global vs. just in the US. I wouldn't count them out- Free is free is free. $15 a month is $15 a month.
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by mpmusicman April 23, 2009 9:19 AM PDT
First off Qtrax has never been operating and fully functional yet, they still have no portability. Again their advertising model cannot cover the costs and commitments of their operations, paybacks and lawsuits. Many legal torrent sites have a larger music library than Qtrax. By the way most global music download sites are global anyway.
by toddcarpenter April 23, 2009 5:46 AM PDT
This must be an age issue, because I am reading the same words as everyone else, but drawing the opposite conclusion. I am 52 years old, work in front of my computer at home and listen to music most of that time. About half the time I listen to my ripped CD (several thousand songs), and the other half of the time, I am listening to Pandora for free. I am a huge Pandora fan. I would much rather buy and own 450 new songs, than pay to stream them over a 2 1/2 year period. I figure that is about 15 CDs a year. I'm just not as interested in keeping up with the latest hit music as my daughter.
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by ktreb April 23, 2009 11:06 PM PDT
I'm 41and had been buying cds for over 20 years. In the last couple of years I've curtailed my cd purchases. Why? I own over 2000 cds about 3/4 of which I don't listen to anymore. I'm tired of paying for the cd just to get one or two songs (if I'm lucky, three) that I like. Yeah, it may be the quality of the artist. Well, I've wasted (tens of) thousands of dollars and contributed all of that packaging to our landfills. In order to save space, I took the cds out of their cases and put them in binders.

Nowadays I am very picky about which cds I actually buy. I use Rhapsody to try out entire albums. If I find that I like it enough, I may buy the physical cd. But more often than not, I'll just buy the album as a download. Gives me instant gratification without having to either wait for my cd to be delivered in the mail or having to go across town to one of the few places that sell the music I'm looking for. I'm not really into the latest hits either, so Target and WalMart won't cut it. In the process I've saved wear and tear on my car, a little bit of gas, my time, space on my shelves, and not having to throw away packaging. A lot of times I'll end up just buying my songs here and there that end up on one of my iPods. And for the rest, they just reside within the subscription and on my players that support it.

I like Pandora too, but I don't spend a lot of time on my computer. I listen to it on my iPod Touch too using wi-fi, but I don't always have access. I'd like to be able to download content to a Pandora player if one were available, like Slacker. I could get the Slacker device, but I don't really like. it.
by matahpi April 23, 2009 9:52 AM PDT
Rhapsody is VERY good- but.. I like to own my music, to a point. Just started listening to different radio sites. Pandora, Slacker are good, but to get a Truly personalized music experience based on what you listen to try LAST FM. http://www.last.fm.
It has widened(sp?) and enhanced my tastes.
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by katrina_shiree April 24, 2009 1:04 PM PDT
For me personally, as someone who likes new music rotated and doesn't want to pay anything lol...the slacker service (and more awesomely the slacker g2) is PERFECTION!
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by Tech Diva XXX April 25, 2009 3:34 PM PDT
Comcast is now $60 for basic?? Yikes!! Glad I cancelled them.

I used to be a Rhapsody subscriber but dropped them due to the proprietary weird format(.rax) they had at the time for paid music. Now that they've gone MP3, I may go back.
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Donald Bell Donald Bell is an electronic musician, a veteran record store employee, and a fearless hardware hacker. He's also CNET's Senior Editor for MP3 and digital audio.
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