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April 24, 2009 5:17 PM PDT

Are record shops worth saving? (Part 1)

by Donald Bell

Photo of the front of a record shop.

Encore Records, Ann Arbor, MI.

(Credit: Donald Bell/CNET Networks)

Last Saturday, independent music retailers organized a national Record Store Day, complete with in-store freebies and exclusive releases from dozens of bands who want to see these business survive. As someone who spent two of the best years of my youth working at an independent record store, I have a nostalgic attachment to these mom-and-pop shops.

I don't know if I was motivated more by sentimentality or pity, but I felt an obligation to honor the spirit of the day and visit my local music store. The shop was ripped right out of "High Fidelity," and contained all the requisite elements for an indy music store: aloof, yet knowledgeable staff; equal ratios of vinyl and CDs; postered walls; a selection of local music; and a lazy pet cat. But nostalgia aside, I couldn't shake the reality that stores like this can't last much longer.

It's a shame, because some aspects of shopping in a record store haven't (or can't) translate into the world of online music. I'm not delusional enough to think that everyone should go back to buying CDs or LPs, but at the same time, my gut tells me that music consumers (and our culture in general) may realize all too late that there's something worth preserving about today's endangered music shops.


Billy Corgan talks about why he loves his local record shop.

What's worth saving

Arguing in defense of record shops, here are five things I think the best brick-and-mortar music retailers get right.

Rock 'n' roll ambiance

Photo of record store. (Credit: Donald Bell/CNET Networks)

For the devoted, stepping into a great music store is like stepping into a temple. For these people, downloading music is like worshiping at an online church--there's no ritual to it, no pageantry, no reason to dress up. In light of the inherently private experience of actually listening to music, there's something balancing about discovering and purchasing new music in a comfortable public space that reaffirms your identity as a music lover.

The community aspect also comes into play. I've yet to see a music store that isn't plastered with flyers for local shows. Especially in small towns, music stores often act as a vital hub for the community's live music scene.

Inviting exploration

Photo of record bin. (Credit: Donald Bell/CNET Networks)

The Web has made it very easy to point, click, and preview new music within seconds, but the experience often feels less like exploration, and more like judgmentally picking your way through a digital haystack. There's no digital equivalent to the tiny thrill I get crouching down to the bottom shelf and flipping through used CDs for hidden gems, or finding a carefully curated bin full of Balinese gamelan recordings on vinyl.

In my experience, if a shop is doing its job right and stocking the shelves with great music, the act of exploring and browsing is tremendously more satisfying offline than online. Even if you don't walk away with the music you came for, the exploratory part of shopping and discovering is different, more memorable, more of an experience.

Mixing formats

Photo of cassette tapes. (Credit: Donald Bell/CNET Networks)

For the most part, shopping for music online means shopping for downloads. Sure, you could buy an LP from eBay, a CD from Amazon, or an AAC file from iTunes, but there's no single site that lets you compare and purchase multiple formats. As a music fan, I spend most of my money these days on downloads, but I'm also a sucker for a cheap CD or a rare LP.

Just last month, I spent $5 on eBay for the Moog synthesizer rendition of the "Star Wars" sound track... an 8-track cassette. For me, music comes in all shapes and sizes, and I appreciate that many independent music retailers still reflect music's legacy of mixed-formats.

Used music

Photo of the dollar record bin. (Credit: Donald Bell/CNET Networks)

You can't get a used MP3. Well, you can, but it's called piracy. Major labels and online retailers despise them, but used CDs are a great value for consumers, and the used CD trade is one of the few things keeping mom-and-pops afloat.

I consider it one of the least appreciated swindles of the 21st century that we're still paying new CD prices ($12-15) for music with lower fidelity and no resale value. Without old CDs to sell back to record stores, I probably would have starved in my early twenties.

Collectibles

Promos, schwag, posters, limited edition vinyl, box sets, T-shirts, stickers, patches, bands have always offered dozens of ways to consume their brands and their music.

Photo of Bob Moog doll. (Credit: Moog Music)

When you really love a band, weaving them into the fabric of your life requires more than a download on your iPod. Mom-and-pops seem to get this better than online retailers. In the extreme, you've got mall chains like Hot Topic, who put the collectible merchandise ahead of the music itself.

What'd I miss?

So, now you know what I'd miss if music stores vanished from the face of the earth. What about you? I'm sure I'm not the only one who gets a little sentimental about this stuff, so add your two cents in the comments section.

Before you take me for a total softie, though, stay tuned for part two of this blog post, where I'll confess all the record shop quirks that drive me crazy, and ultimately, drive me away.

(Continue to Part 2.)

Donald Bell is CNET Reviews' senior editor for MP3 players and portable audio, and one half of the MP3 Insider blog and weekly podcast. He also likes getting his hands dirty with digital audio tools for musicians and DJs.
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by electronista April 24, 2009 6:32 PM PDT
Indie stores do have a problem: sheer diversity!

Odds are you're going to find rock, urban music and then a smattering of albums from other genres. If you want to go truly deep into another field, like electronic music or jazz, many indie stores won't be much better than the local Best Buy. It's not always easy to explore elsewhere, but I've found that online is an easier place to explore when you're off the beaten path.

I wouldn't likely have ever found Ethiopiques (Ethiopian jazz) or Thunderheist (indie dance) by flipping through the stacks at the local record store; the latter didn't even have a full album until this month, but they've been touring for a couple of years on EPs!

The record store vibe will probably drift away, but you'll get some of it back by going to the concert or going to a truly knowledgeable music site like Pitchfork.
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by dead_ankles April 25, 2009 12:55 PM PDT
Hi there

I live in Toronto and you can get Ethiopiques and Thunderheist (vinyl as well) at my local record store. As well as other record stores in Toronto they are quite common.

I don't understand buying music on line why would anyone want compressed music
by GlennW007 April 24, 2009 6:54 PM PDT
One record shop to add to the list is the Ernest Tubb Record Shop in Nashville TN. You will not find a shop with a deeper catalog for all types of country music. Saturday nite at midnight tune into the 2nd longest live radio program, featuring old masters & new artists. Where do you think Amazon gets their records from? Also provides a venue for the artists to do a meet & greet.

As for all those downloads, unless you have some good speakers, you pay good money for bad sound. Am I the only one that is tired of the record company radio station mass market retailer pushing yet another format war to be replaced again in a few years?
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by bob.mcclenahan April 25, 2009 8:40 AM PDT
I remember that weekly trek to the record store. Browsing through the latest releases. Spending minutes in the car trying to open that damn packaging and ripping the dog bones off. I remember the the long boxes that CDs used to come in. I remember going to Tower Records (then books, then movies) just to hang out and browse. I'm glad I lived through it, but I don't really miss it. I haven't purchased an actual CD in years. I've ripped all 5000 or so of my CDs and now only buy music through iTunes or Amazon.
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by waldolc May 11, 2009 11:30 AM PDT
I have exactly the same memories... Although my big problem with music today is a lack of music venues that play more than just top forty crap. Live venues have always been a great way for me to discover new artists and genres...
by zutroyn April 25, 2009 12:33 PM PDT
I agree wholeheartedly with the article-record shops have been a key part in my life experience, and even though I don't get to spend a lot of money on music anymore (stupid economy!), I try to get to the ONE indie store in my town whenever I do have the cash to pick up a great used cd or something new from one of my favorite bands. I understand the wild diversity and instant gratification of the online music experience, and though I have yet to actually get into the downloading thing, I fear that it will eventually take over. It's unfortunate, because when that day comes, it will push out the thousands of people who have devoted their lives to providing music in local shops to their local community. There's no such thing as a "local" amazon or itunes community! It makes me sad...but I will support the local shop with my business for as long as they're around.
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by T Willis April 25, 2009 3:40 PM PDT
While we are at it, why don't we bring back other nostalgic things as well:
1. Horse and buggy - who needs cars, theres a lot of nostalgia, riding behind a horse at 2 mph.
2. Black and white t.v.'s - who needs a flat screen, plasma, HDTV/ with Blu-Ray . Black and white t.v's made the movies very nostalgic.
3. Paper Documents/ file cabinets - who needs fancy computers with 2.2 GHz, 250GB hard-drive, HD with 8 GB of RAM that weigh less than 2 lbs. Rooms filled with file cabinets and dust, were very nostalgic. There is nothing like sneezing for hours from inhailing dust bunnies.

I digress because this topic is senseless !

The faster we can get the rest of these shops closed, the sooner the record labels will be willing to make more music ( oldies etc ) available on portable music devices ( MP3/ Itunes etc ).
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by Devhux April 25, 2009 7:06 PM PDT
The reason we don't bring those back is because the newer technology is better...... However, when it comes to sound quality, MP3s pale in comparison to CD and well-maintained vinyl -- and that's why there's still the demand for such media. Sure, they may sound fine on your little iPod earphones, but there is a noticeable difference when music is played back on good speakers.
by the_skine April 27, 2009 11:45 AM PDT
The problem with such an argument is that one can easily think of countless examples of things which have died out, and deservedly. There are also many things that people still desire for the experience, even if it's less convenient.

These things include:
record stores as opposed to online stores,
vinyl records instead of CDs or mp3s,
classic video game systems (both original systems, and new "expired-patent" systems) vs modern consoles, computer games and emulators,
etc.

The best part about the few that I've listed is that one may use both alongside each other. I can download the mp3s for portable use, and keep my vinyl for when I'm at home (unfortunately Motorola never finished their namesake; the in-car record player). I can hook up both an Atari 2600 and an Xbox 360 to the same TV. I can buy from the record store, and then order something online that the store doesn't carry. I can own a car and still go horseback riding, or go on a carriage ride. I can keep paper backups to whatever documents I like, while storing most of them in digital format. I can keep paper money in the same wallet as my debit card.

It's the things which aren't mutually exclusive and provide some benefit, though it may not be convenience, that people get excited about and want to save.
by half_n_half17 April 27, 2009 1:16 PM PDT
As a regular vinyl shopper, I get really sad to read comments like this. The difference between the things T Willis listed and vinyl records boils down to artistry and craftsmanship. When was the last time you stared at the .jpg that came with your digital download? The large format of vinyl is a fantastic place to view a piece of art, whether it be a photograph of the singer/band, a painting, or a graphic design. The cover art as well as the LP sleeves gives you a sense of what kind of message the musician is trying to convey and the same sense just doesn't translate well on a monitor. Why do we go to museums to see paintings or drawings instead of googling them? To sacrifice artistry for convenience is just sad commentary on what we value in our lives.
by Renegade Knight April 27, 2009 2:35 PM PDT
"The faster we can get the rest of these shops closed, the sooner the record labels will be willing to make more music ( oldies etc ) available on portable music devices ( MP3/ Itunes etc )."

The faster you can give up having any fair use rights on any of your music.
As for the tech, sorry but you actually don't get that even some of your yestertech has a place and use in the moden world. Especially the horse. Paper as well. A computer still can't edit a paper as well as I can with a pencil. Sounds funny but it's true.
by iGlad April 25, 2009 4:23 PM PDT
I used to live in record stores in my search for soul, funk and jazz. general indie stores when vinyl used to be the main format but when Cd came it kinda killed my passion.. MP3's are convenient but a bit of a joke soundwise as for paying for them probably bought 5 songs on iTunes in the past 3-4 years. The pricing is what has killed new CD sales which haven't changed in price at all. The average CD should cost about £4-5 for a new release and £3 for an old back catalogue. If DVD's can come down in price dramatically then why not CD's. I can pick up a triple box set of the pirates of the caribbean trilogy for £5, then why can't the music industry act accordingly. The indie store isn't doomed but it needs to innovate to stay alive, be friendly, knowledgable and promote local bands link in with local universities and radio stations. Once a month instore gigs, promoting club nights and a damn good website will help gain overseas customers.
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by www.daviddogma.com April 25, 2009 11:10 PM PDT
MP3s are currently the portable music format. The new CD will go the way of 8-track & cassette as the Ipod is the walkman of our time. The Ipod or MP3 player as a stand alone will soon follow with our phones being able to hold the MP3s. The facts are that either most people do not care about great sound, or most people have never heard great sound. But, there are some out there who do and have. Take a look at Stereophile or Absolute Sound magazine. Go to acousticsounds.com and see their online catalog of Blue Note reissues at 45RPM for $50 a pop. Someone out there DOES CARE ABOUT SOUND. Some folks like tube amps and pre amps and phono stages. It is not uncommon to pay 5-10K for speakers. Believe it or not some people still argue about mono vs. stereo. My brother never really liked the Beatles until he heard them in true mono through a tube amp with vinyl - the way they were intended to be heard. So....I do not think all record stores will go away, just the bad ones.
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by Minotauro79 April 26, 2009 1:11 AM PDT
Everyone keeps talking about MP3's and them sounding bad but the MP3 format is not the only digital format for music. If you're a true audiophile and want to hear music on your fancy speakers than I hope you're familiar with FLAC, Monkey's audio, lossless WMA and a host of others.

Record shops are dying and will die because of one thing-convenience. It's just too bad that the independent record shops will be first to go instead of the F.Y.E.'s.
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by Renegade Knight April 27, 2009 2:35 PM PDT
Hopefully CD's will remain for the same convenience. MP3's (or FLAC) are ok but the lisence they come with isn't.
by April 26, 2009 1:37 AM PDT
Great article, I run Rough Trade East over here in the UK and the love for the Record Shop that was shown on Saturday was amazing, we are getting a new generation of kids coming in and buying vinyl, it's very good too see. I think if you can adapt your store then the future is bright, we have a permanent stage for free in-stores (usually 3-4 a week) , coffee , sofas, free wi-fi and computers, so we are encouraging people to come in and hang out with us, I hear what people are saying about covenience but we stock a huge range of music from indie to power electronics and with FRIENDLY (!) knowledgeble staff. Don't forget vinyl sales increased by 24% in 2008 are are still on the up a we speak. Oh and Mr T willis who can't wait for all record shops to close , think about the huge amount of people you are actively willing to lose their jobs , businesses and homes!
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by boh10 April 26, 2009 2:31 AM PDT
It?s all of the above, but it is actually about commitment, going somewhere. All the people in the store are in there for the same reason. You share something, even if you don?t touch or speak with each other. Sure, we will soon be able and download lossless music to compress ourselves, but the day we lose our human interactions we will have lost everything.

And they will not re-open.

Music is the best. FZ
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by soundman45 April 27, 2009 12:12 PM PDT
I liked vinyl. I hope it survives in some shape or form. When I was younger and first got involved in hi fi, I owned alot of vinyl. I especially loved my half speed mastered collection. those recordings always sounded awesome. Having said that, I really wished SACD had survived. To me it was the perfect extension of the livelyhood of CD. To my ears it is the most analog sounding digital playback format there is, and with dual layer discs it was backwards compatible with all CD players.
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by LuvThatCO2 April 27, 2009 1:43 PM PDT
I dont understand the point of this article. Unless you're suggesting government interference in keeping them afloat, I dont see how you can collectively 'save' record stores if people no longer patronize them. They'll remain open as long as their model is profitable, and will close once it no longer is.
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by Izzorlas April 27, 2009 10:49 PM PDT
I still love to browse through my local CD store for used bargains (Tunes in Hoboken), but I know nobody else who goes there. The experience has nothing to do with nostalgia - what's wrong with doing something just for the fun of it?
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by molotov April 28, 2009 7:22 AM PDT
People buy records? They must be coming out of bunkers, being shut in for years and year. Haven't they heard there are like CD players that can be amplified through tubular amps? I guess novelty is important for some, but practicality is important for all!
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by cpmeeker April 29, 2009 3:03 PM PDT
While this story is somewhat interesting what would have been more helpful and informative is comparison shopping. Create a list of 50 albums, old and new, multiple genres, ranging from widely available to hard to find and try to find them, in whatever format they are available, in brick & mortar stores like Best Buy, F.Y.E., Walmart, Borders, Amazon, and independent stores. Then try to find them in digital format in on-line music services like Rhapsody, iTunes, Amazon, etc.... Compare what you were able to find, the cost, and the experience. Don't rank them or anything but just be objective about what you find.

But back to saving record (what an anachronistic term) shops. I used to buy all my music on CDs as vinyl has long since died. You can say that vinyl sales are up 24% but that is meaningless. If I sold one vinyl album in 2007 and two in 2008 I could say that vinyl sales are up 100%. Big deal. But I digress. When Yahoo Music offered their service where you could buy WMA tracks (with crazy DRM) for $.79 each I went that way. We all know what happened to that service. So now I will never buy DRM tracks ever again and I am very wary of buying MP3s. I would prefer to buy CDs. But why should I pay $15 for a CD when I can download it for $10? What is that 50% premium buying me? The fact that I own it? Well I own any music that I download that is free of DRM. Is it buying better fidelity? I guess. But if don't have $5,000 in electronics so that I hear the difference between compressed and uncompressed music does it really matter?

But if I go to a indie record store to buy an album I have to hunt through stacks of poorly organized material with no pricing information. And God forbid if I ask one of these miscreants that work there for help. If I'm not looking for some off-the-wall music like a version 'Helter Skelter' recorded by Charles Manson in his prison cell on a Styrofoam cup using a paper clip or something else that they think is 'cool' their interest in helping me ends instantly. They act like they are doing me a favor instead of the other way around. While this makes for a hysterical movie it makes a poor shopping experience.

It's simple. A record store needs to have a huge selection, low prices, and friendly & knowledgeable staff. That's it. Don't trick it up. Keep it simple. Most stores only are lucky to have one of these features. I'm afraid to say the reason we don't have better music stores is because people don't demand better music stores. Why not? As much as I hate to say it; most people don't care about music. I think people are more into watching movies, playing video games, and doing stuff on the computer.
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by Rob Zantay April 29, 2009 5:41 PM PDT
Mp3s do not sound as good as Cds let alone vinyl. with all the great advancements that we see regarding Electronic media, I am amazed that noone has come up with a decent sounding digital download. the people who have gotten used to listening to music on MP3s are missing 25% of the frequency range that real music has, They also miss out on allot of the dynamic range. My contempory musicians have a hard time even listening to MP3s, there just isn't any top end. Let's get a new type of digital file system for music that actually allows music to sound the way it should.
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by lynnmonk May 1, 2009 9:22 AM PDT
Of course there are decent-sounding digital downloads if you know where to look! The downside is that these "Studio Quality" files are much larger than MP3s and take a much longer time to download. These files are the same quality that is created by the producers in the studio. They are recorded at high bitrates and samplerates (much higher than a CD). There is no tape hiss, no vinyl hum, wow, or flutter, no crackles and pops ... just the pure music. You can't get better than that unless you listen to the band acoustically with no amplification.

Just look for FLAC files and check out the samplerates. Anything above 16bit 44.1Khz is better than a CD.

But then, some of these old effects, such as tube distortion and tape hiss are considered by many as enhancements to the music. Where is the progress in that!?

As for the people who commented on "owning" music. The fact is that all music is licensed to you, you never own it. Personal performance licenses are the same, no matter what format you buy your music in. You may argue that at least if you buy a CD, you can rip it and copy it to other devices, but this is still copyright infringement in most countries. Unless the license message printed along with the music says otherwise, any copying of the material is forbidden. So buying music with DRM attached may seem like a bad deal, but in reality it is only stopping you from committing an infringement of copyright.

I run an indie label and all my artist's music will be available from my new online record store without DRM. My personal licenses allow you to copy our music onto other devices that you own, and even share the files with a few close friends. It will be available in MP3 format as well as FLAC files in CD quality and Studio quality (24bit 96Khz). If you are a commercial user of music, you can even download it with a variety of commercial licenses.

Sad as I am to see the demise of the high street record store, I feel that eventually most high street retailers will suffer the same fate. I already do 90% of my shopping online. As with any facet of life, convenience usually wins over quality in the end.
by Mr.ADUBYA April 29, 2009 7:01 PM PDT
Record shops should be preserved and protected like a national pastime. In some neighborhoods a trip to the record shop is like a trip to the barber shop. I am a former club d.j. from chicago now living in waterloo, IA. Record shops are as much a part of American as the freedom of speech, the right to vote, the right to assemble, freedom from religious persecution. It appears like so many other things our government has let this go to pot also. Think about it, you can buy a 100 blank CD's for $12.00 sometimes but If you purchase an artists Lp on Cd you may pay from $10.00 to $22.00 for a single issue Lp. Lots of D.J.'s still use Vynil. If all the brick and mortar stores go, so goes the use of vynil in the nightclub venues. Some D.J.'s have even given up the music they love because they refuse to assimilate and become digital jocks. They would rather destroy their equipment than convert to any format without vynil.
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by tothlaw April 30, 2009 10:01 AM PDT
A record store is like a temple to me. I was shocked and saddened to discover that the Virgin Records at The Block was gone. I mentioned my sadness to a manager at The Corner Bakery (an approximation of a bakery though actually on a corner). He asked me if I ever bought CDs? I told him "yes of course." He said "That's why they closed -- you were their only customer."
I am an old guy (born 1953) but I like Kanye's new record. I am an active guitar player and not a bad songwriter. My high school and college days were spent perusing record stores (pre-internet, children) and they have always been, to me, symbols of what is best in us, places where like-minded souls gather if for nothing else than to absorb the good vibrations. Ok, over the top, but from my heart. I also have all of the vinyl I ever bought and, yes, I love the sound of it. But my response is not mere nostalgia. If the only truly American art is jazz and its progeny (I include here rock, soul, hip hop, etc), then record stores are places where American art was once celebrated and disseminated. That educational process is only roughly approximated by the internet and much of the sense of a common artistic community has disappeared (not that Virgin Records ever really lived up to my memories of the great book and record stores of my youth) I like Donald Bell's suggestions for reviving record stores though MP3 is a dismal approximation of a record (is there a pattern here? Corner Bakery, Virgin Records? are we stuck with dismal approximations of the good things we grew up with?) Perhaps the best thing for old guys to do is shut up, dust off the discwasher, and wait for the merciful release we can all look forward to (the next Stones album...).
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